Fisher Jones Greenwood Solicitors - Colchester Reviews 16

TrustScore 4 out of 5

3.8

The Tower, Phoenix Square, Wyncolls Road, CO4 9HU Colchester, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We used FJG some time ago because they were recommended to us. We honestly couldn’t fault them, Arran was in charge of our house purchase and he was great! Arran was friendly, all our questions were a... See more

Company replied

Rated 5 out of 5 stars

The FJG team were very efficient and their on line portal kept me up to speed with my sale progress. Nothing was too much trouble and the team were always easy to get hold of when i had any questions.... See more

Rated 5 out of 5 stars

I have recently had dealings with Fisher Jones Greenwood in particular their Conveyancing team and I couldn’t fault the service they provided, Evie Clark was great, keeping me informed of everything... See more

Company replied

Rated 1 out of 5 stars

Nothing good to say. Lack of candour, late crucial document errors attributed to others and indifferent service. Seeking to complain about their service resulted in ‘ we will disinstruct you ‘ rather... See more


Company details

  1. Lawyer
  2. Employment Lawyer
  3. Estate Planning Lawyer
  4. Family Lawyer
  5. General Practice Lawyer
  6. Immigration Lawyer

Written by the company

Fisher Jones Greenwood Solicitors is the Essex law firm with deep-rooted ethical values and cast-iron integrity, committed to providing expert legal advice and exceptional client service.


Contact info

  • The Tower, Phoenix Square, Wyncolls Road, CO4 9HU, Colchester, Essex, United Kingdom

  • 01206 835300

3.8

Great

TrustScore 4 out of 5

16 reviews

5-star
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1-star

Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had a great experience with the FJG…

I had a great experience with the FJG team, particularly Hannah. They were very efficient, and the online portal made it easy to track the progress of my sale. Whenever I had questions, they were quick to respond and always happy to help. Nothing was too much trouble. I would definitely recommend them.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

My Sale

The FJG team were very efficient and their on line portal kept me up to speed with my sale progress. Nothing was too much trouble and the team were always easy to get hold of when i had any questions.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

We used FJG some time ago because they were recommended to us. We honestly couldn’t fault them, Arran was in charge of our house purchase and he was great! Arran was friendly, all our questions were answered promptly and everything was clearly explained throughout. Very happy, thanks!

1 October 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Thank you so much for your fantastic review!
We’re delighted to hear that your experience with FJG was such a positive one. It’s great to know that Arran made the process smooth and stress-free, answering your questions promptly and keeping everything clearly explained throughout your purchase.
Your kind feedback means a lot to us, and we’re really pleased you were happy with the service you received.
Thanks again for choosing FJG — we wish you all the best in your new home!

Rated 1 out of 5 stars

WARNING! Don't use

WARNING! DO NOT USE! Hard to understand why Taylor Wimpey recommended FJG to handle New Build transactions in Suffolk. FJG is an amateur company run by INTERNS! Arran D'Cruz handled my house transaction being stationed overseas. Arran was super arrogant from the beginning and acting like he actually did not want to assist with the deal, Arran has zero understanding of international transactions, hardly returned calls or messages left to him and responded to emails only weeks after I sent them if at all. After NO COMMUNICATION for month's at all I called several other new build conveyancers to get a grip on who I am dealing with. FJG is totally unknow in the trade, except from in Sudbury! As I was too far in the process I was recommended to see if FJG was able to process the transaction in full. Near the end - even when I received an email asking if I was okay with completing and replying "yes", I received an email stating "we are busy and will deal with you when we have time..." ! If you are buying a house from overseas or from anywhere else for that matter, STAY AWAY FROM FJG. FJG might be able a local transaction in Sudbury - that's it.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Good experience with FJG

Overall the communication was great, the several hurdles and hitches were managed well. It’s a stressful process, but my designated case manager was on hand at all times to ensure progress and avoid unnecessary delays.

22 September 2025
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Thank you so much for taking the time to leave your review. We’re delighted to hear that your property transaction went smoothly and that you felt supported throughout the process. Providing clear communication and a stress-free experience is always our priority, so it’s great to know we achieved that for you.
If you ever need assistance in the future, please don’t hesitate to get in touch.
FJG

Rated 1 out of 5 stars

Don't use

If you want informed and proactive advice, and a professional level of service, don't use the conveyancing team at the Colchester office.

17 November 2024
Unprompted review
Rated 1 out of 5 stars

Nothing good to say

Nothing good to say. Lack of candour, late crucial document errors attributed to others and indifferent service. Seeking to complain about their service resulted in ‘ we will disinstruct you ‘ rather than address the client issues. Can only recommend that you do not waste your time or money here

1 May 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
This solicitor based in Colchester has just cost us thousands of pounds & then decided to take herself off the sale as she was not qualified .
She was not our solicitor but our purchasers solicitor . We were selling a flat . She did not respond to our solicitors contact at all for several weeks . No emails or returned calls . NOBODY could get hold of her . The estate agents got involved & our solicitors could not believe the lack of response . She also gave our buyers incorrect information that nearly led him to pull out until our solicitor had to correct her . Unbelievable!!! Unprofessional & we are now so angry as after just disappearing & not responding she decided to take herself off the case as she isn’t qualified !!!!!!!!!!! This is after nearly 3months !!!!!!! UNBELIEVABLE. We are now left out of pocket & our purchaser has got cold feet & pulled out . Although not part of the chain - we have now lost our house that we had fallen in love with .I am writing this just so nobody else has to go through the actual pain & distress this has caused us . If she had answered the phone three weeks ago or responded to emails & been honest we may have salvaged something . UNPROFESSIONAL!!!!!!!!!!! DO NOT USE !!!!!!!!!
Ps. Whilst not answering our solicitors phone calls a friend did a test call for new business & she miraculously answered .

19 May 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

As this comment does not originate from a client of Fisher Jones Greenwood, we are unable to respond to the specifics.

We are committed to delivering a high standard of service to all our clients.

For verified client feedback, we use Review Solicitors—a platform dedicated to collecting reviews specifically from clients of legal services providers.

Rated 5 out of 5 stars

Very helpful

I have recently had dealings with Fisher Jones Greenwood in particular their Conveyancing team and I couldn’t fault the service they provided, Evie Clark was great, keeping me informed of everything and Maisie Barnes helping me every step of the way, making the purchase of my house so very easy and seamless. Would highly recommend and would definitely use their services again.
Many Thanks.

25 April 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Dear Richard,

Thank you for your review. We are delighted that you were happy with the support you received and that you would recommend us to others and use us again! We aim to provide the best possible service and expertise to support you through difficult times. We will be sure to pass on your comments to Evie and the New Build team. Please do not hesitate to contact us should you require any further assistance.

Best wishes,

Fisher Jones Greenwood LLP.

Rated 5 out of 5 stars

Excellent Service…

I found my experience Fisher Jones Greenwood and in particular with Evie Clark very professional, keeping me updated appropriately and very helpful with any query that I had, every call was always answered professionally and if a call back was required that was always very prompt along with replies to emails and confirming that documents had been received, I couldn’t fault any part of the service and would highly recommend, it made our house purchase a good experience. Many thanks to Evie Clark and her team.

16 May 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Dear Susan,

Thank you for your continued trust in us and for sharing your positive experience with Evie and the team during your case. We're pleased to hear that they provided thorough support throughout the process. If you ever require assistance with any legal matters in the future, please don't hesitate to reach out. Your loyalty and kind words are greatly appreciated.

Fisher Jones Greenwood LLP.

Rated 5 out of 5 stars

Highly recommended - thank you!

Evie and team recently handled our sale and purchase. We were kept up to date throughout the process and provided frequent updates on progress. Very thorough with the work. Would highly recommend to anyone. Thanks all

13 May 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Thank you ever so much for your incredibly kind review, we appreciate your feedback and are glad you had such great service from Evie and her team. We look forward to working with you in the future.

Warm wishes,

Fisher Jones Greenwood Solicitors.

Rated 5 out of 5 stars

Easy to keep in contact

Easy to keep in contact, details explained, update on progress. Overall a very good service.

13 May 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Dear Letitia,

Thank you very much for taking the time to write this review on the service and advice that you have received from FJG.

Many thanks,

Fisher Jones Greenwood LLP.

Rated 5 out of 5 stars

Evie & Team!

Thank you to Evie & team for all their help and hard work with our sale and purchase. We’ve been kept updated throughout and advised at each step of the way which has made this entire process so much easier for us. Thank you FJG! :)

13 May 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Dear Jade,

Thank you so much for leaving a review. We really appreciate your kind feedback and are pleased that everything went so smoothly. We would be happy to help should you ever require our services in the future.

Best wishes,

Fisher Jones Greenwood Solicitors.

Rated 5 out of 5 stars

Amazing solicitors

Amazing solicitors, very efficient! Always there and helpful when things get overwhelming. Highly recommend, we will be using again in the future when and if we decide to move. Special Thankyou to Evie Clark for making are experience that bit easier.

13 May 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Thank you for your recommendation, Abbie. We are delighted to hear that you had an excellent experience with our New Build service. Your kind words will be passed on to Evie and the team.

Best wishes,

Fisher Jones Greenwood Solicitors.

Rated 5 out of 5 stars

Go-to solicitors

Have used FJG for several house purchases and legal matters over the years - always competitively priced and consistent. Dealt with Hannah for a house sale and purchase this time, she was so supportive, honest and on 'our side' throughout. Recommended.

17 April 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Dear John,

Thank you very much for taking the time to write this review on the service and advice that you have received from Hannah. If you ever require assistance with any legal matters in the future, please don't hesitate to reach out. Your loyalty and kind words are greatly appreciated.

Best wishes,

Fisher Jones Greenwood Solicitors and the Residential Conveyancing team.

Rated 5 out of 5 stars

Brilliant firm

We used FJG to when purchasing our house as first time buyers and couldn’t be happier with the service. Professional, friendly, great communication and speedy service. Would definitely recommend.

10 February 2025
Unprompted review
Fisher Jones Greenwood Solicitors - Colchester logo

Reply from Fisher Jones Greenwood Solicitors - Colchester

Dear Abby,

Thank you for taking the time to leave your review. We really appreciate the positive feedback and we're so pleased we could help. If there is anything else we can help you with in the future please do not hesitate to contact us again.

Best wishes,

Fisher Jones Greenwood LLP.

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