Flight Centre UK - Flight Centre Monument Reviews 

118
TrustScore 5 out of 5

4.9

Eastcheap 2, EC3M 1AE London, England, GB


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Rated 5 out of 5 stars

We have booked with Flight Centre numerous times using Andrew Stevens as our travel agent. He has been exceptional with all of our trips. Our last trip was a round the world trip starting in Dublin go... See more

Company replied

Rated 5 out of 5 stars

Just booked our bucket list trip with Saleha who made the whole experience seamless and enjoyable, despite many questions and changes. Would thoroughly recommend, as I would the Flight Centre who I've... See more

Company replied

Rated 5 out of 5 stars

I have just booked a road trip holiday in the Canadian Rockies. It first seemed like it would be too much hassle & too expensive to organise, but Saleha Begum at FlightCentre has been absolutely amazi... See more

Company replied

Rated 5 out of 5 stars

We'd used Flight Centre previously for flights, this was the first time we'd used them for creating a full trip. We'd already planned and costed the trip through the Canadian Rockies and onto Alaska -... See more

Company replied


Company details

  1. #23 of 205 best companies in Travel agent
  2. #5 of 34 best companies in Cultural tours provider
  3. #3 of 43 best companies in Flights search site
  4. #2 of 20 best companies in Hotel
  5. #2 of 12 best companies in Recreation centre
  6. #11 of 146 best companies in Tour operator

About Flight Centre UK - Flight Centre Monument

Written by the company

Flight Centre UK

Written by the company

Your centre for travel!
Flight Centre offers a complete range of holidays including tailor-made Journeys, beach and city Escapes, adventure tours and multi-stop travel, as well as the widest choice of airfares – all at great value for money. Speak to one of our Experts on 0808 239 2411.

Contact info

  • Eastcheap 2, EC3M 1AE, London, England, United Kingdom

  • 08082960415

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

1,327 reviews in the last 12 months

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Rated 5 out of 5 stars

Yet another great experience with Flight Center…

We have booked with Flight Centre numerous times using Andrew Stevens as our travel agent. He has been exceptional with all of our trips. Our last trip was a round the world trip starting in Dublin going to Vietnam, Australia and back to Dublin via Vancouver, Alaska Cruise dnd London. The trip was extremely well planned and thought out catering for all our requests. All transfers, flights and accomodation were perfect and I can highly recommend Andrew's professional service.

29 October 2025
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Bucket list trip

Just booked our bucket list trip with Saleha who made the whole experience seamless and enjoyable, despite many questions and changes. Would thoroughly recommend, as I would the Flight Centre who I've travelled with many times since 2019 and they've always sorted great trips/experiences.

4 August 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Rated 5 out of 5 stars

Canada Road Trip

I have just booked a road trip holiday in the Canadian Rockies. It first seemed like it would be too much hassle & too expensive to organise, but Saleha Begum at FlightCentre has been absolutely amazing in getting everything sorted, hotels, flights, luggage, car hire and more all within budget! I can’t thank her enough for her help. Definitely be in touch with her again for my next trips. Thanks, Calum Stansfield

11 August 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We love to see this awesome review, and how they not only secured you great prices, but also made your booking process so seamless. Thanks for sharing 😊

Rated 5 out of 5 stars

Nothing less than perfect!

3 weeks, 4 people, 7 flights, 5 different accommodations and all perfect! Booking process, service, timings, standards, costs and proactive communication from lovely, personable, invested staff. AI might be taking over the world but as long as There are Air Specialists like Andrew from Flight Centre it will be held at bay in the travel sector!

31 July 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

Rated 5 out of 5 stars

I had the most Awesome time ever

To Dear Saleha Begum, I had the most Awesome time ever, thank you ever so much for your kind, caring, support and patience, I am extremely grateful for your professionalism and customer care before and after care. I sure know where to come for my next trip.

Take care and keep safe.

27 May 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 5 out of 5 stars

Excellent trip through Canada and Alaska

We'd used Flight Centre previously for flights, this was the first time we'd used them for creating a full trip. We'd already planned and costed the trip through the Canadian Rockies and onto Alaska - but we asked if they could match the price. Our travel consultant, Jamie Bawn, came back with a lower price which included extras that we hadn't known about. His service was prompt and informative - and he always came back quickly if we had a query. Even when the holiday was over and we were home, he chased up and resolved an outstanding issue we had with one of the hotels.

2 June 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

Saleha was very friendly and helpful

Saleha was very friendly and helpful. My wife and i have made changes to our original itinerary and Saleha dealt with these promptly and without fuss. Our multi-stop holiday has been made so much easier by booking through flight centre.

27 July 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Flight center was amazing for me

Flight center was amazing for me. Super helpful, looked in to everything to find what would work well for me and my family. I will definitely be back again to plan our next adventure

27 July 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Australia for Christmas 🙂

Saleha was so knowledgable, professional, and friendly. She took the time to understand what I was looking for, what really mattered to me. I’m now looking forward to visiting family and friends and enjoying a sunny Australian Christmas. Booking process was very easy too. A good experience.

24 July 2026
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Reply from Flight Centre UK - Flight Centre Monument

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Rated 5 out of 5 stars

Great decision to use Flight Centre UK!!!

Normally we would book these trips on our own, but given we wanted a long-haul holiday with lots of stops and hotels, we trusted Tara to sort. Best decision we could have made! All flights and hotels were spot on and just what we asked for, and mid-way through the holiday, a flight was cancelled because of a typhoon. But Tara had a new flight and hotel booked within the hour, and we caught a different flight the next morning and still hit the beach! Great communications in the lead up and during the holiday and would definitely recommend!!

28 June 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Every detail I requested in my initial…

Every detail I requested in my initial contact - four flights, two taxis and a nominated hotel were all sorted out within hours.
Nichole even chose isle seats on my behalf!
All round excellent service.

16 July 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

Thanks for the fantastic shout out for the team! We're so pleased to see how they helped make your booking process smooth and easy. Thanks for sharing 🙂

Rated 5 out of 5 stars

Having a travel agent to arrange a last…

Having a travel agent to arrange a last minute and complicated trip for a funeral made all the difference at a difficult time, as well as a person to help navigate a visa issue

10 July 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We love to see this wonderful review, and how they've taken such great care of your last-minute booking! Thanks so much for sharing 😊

Rated 5 out of 5 stars

Have had great support

Have had great support, help and advice from Saleha Begum throughout booking a trip to Japan. She kindly dealt with all the back and forth as we found the right flights and price. Much appreciated - thanks again.

1 July 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Happy customer.

I've been liaising with Kelly all the way through booking. It took me ages to finalise the details but she was always responsive and helpful, and turned around my itinerary requests really quickly. I'll be using FlightCentre again, highly recommended.

26 June 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Karim

Hi by chance I come in to this flight center because there is on in Angel where I live .
I ask her to help me for flight to Sydney and she done amazing job for me take long time with me about time for flight both ways and stay in Bangkok with Hotel at the end she done perfect job.
Wish her the best

23 June 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Excellent service

I cannot recommend this travel agent highly enough. From the very first enquiry through to booking our holiday, the service has been exceptional.
Liz took the time to understand exactly what we were looking for, provided knowledgeable advice, and was always available to answer any questions. Nothing was too much trouble, and every detail was handled professionally and efficiently.
I was very impressed by their patience, attention to detail, and genuine commitment to ensuring we found the perfect holiday. They made the whole process stress-free and enjoyable, giving complete confidence that everything had been arranged to a high standard.
Excellent customer service, both Liz and Josie went above and beyond. I would not hesitate to use them again in the future and would happily recommend them to family and friends.
Thank you for your outstanding service Liz and Josie.

23 June 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 5 out of 5 stars

Liaising with Imogen Altman

Liaising with Imogen Altman. Fantastic service. Imogen found the flights and answered my questions. I made an error with dates. Imogen sorted it all out with BA within the booking with total professionalism and humour after payment had been made. What a star. Exceedingly happy with the service. I always use Flight Centre and they are alway brilliant.

22 June 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 5 out of 5 stars

We entrusted our planning for our 2027…

We entrusted our planning for our 2027 trip to New Zealand to Josie Gough at Flight Centre.

Whilst it’s still several months before we head off, it’s fair to say that Josie made the booking process very straightforward, despite our repeated questions and queries around the itinerary.

Josie’s knowledge of New Zealand, having lived there, was invaluable. Booking such a lengthy trip, with stopovers in Singapore and Hong Kong, and a side trip to Fiji, would have been very challenging for us. Josie was very patient with our email queries and was always prompt with responses; I’m sure we were somewhat challenging to handle but Josie was able to pull everything together so that we can now look forward to an amazing trip with all bookings and arrangements finalised and in place.

18 June 2026
Unprompted review
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Reply from Flight Centre UK - Flight Centre Monument

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

Fantastic service and service from Tara

From start to finish the service from Tara has been absolutely amazing !!!Tara was brilliant with ideas on where to visit for our trip the Japan , the hotels were all of a good standard and Tara answered my panic emails as the trip got closer straight away and put me at ease.
I would highly recommend using Flight centre as the process of booking a holiday was made extremely easy and affordable.
Thank you so much Tara for all your help we had an amazing holiday in Japan and it was made easy with your help .

14 May 2026
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Liaising with Kelly Darke at Flight…

Liaising with Kelly Darke at Flight Centre Monument was an absolute pleasure, she was super knowledgeable, very helpful, reliable and always answered any enquiries with a happy and efficient manner. Would reccommend her services to anyone - Ken, Essex

26 May 2026
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

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