Good value flooring. Easy to install. As described on website. Marked down a star due to lack of communication on delivery. We were able to pick a delivery date which was great. However, we did not... See more
Company replied
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Decent price and product well-protected and good presentation. Delivery took a little longer than expected but was on time. One star off for GDPR issue in how the carrier used a paper manifest with al... See more
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Picked flooring to match and join existing flooring as rooms knocked through into one. So this has been bought previously with great results as this is in a daily used living room with fairly hea... See more
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This was my fourth major purchase with Flooring Supplies. I've used their solid oak flooring and engineered wood in one home, parquet (oak) in another, and now I've ordered 92sqm of Karndean LVT for... See more
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Company details
- #72 of 86 best companies in Flooring Shop
- #93 of 119 best companies in DIY Store
- #35 of 37 best companies in Flooring contractor
- #204 of 247 best companies in Home improvement shop
- #31 of 36 best companies in Wood and laminate flooring supplier
About Flooring Supplies
Written by the company
Shop Engineered Wood Flooring
Shop Laminate Flooring
Shop Vinyl Flooring
Our Inspiration Centre
Contact Us
About FlooringSupplies.co.uk
We sell beautifully stunning and eye-catching floors for the best value around. It’s all covered. From solid to engineered wood, laminate to luxury vinyl, not to mention unlimited free samples, flexible delivery options and a top-notch customer service team.
We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home.
Have a browse around our website at www.flooringsupplies.co.uk, where you’ll find loads of photos, videos, tips and tricks to help you on your way. We've got a Room Visualiser Tool, Free Samples & friendly expert advice to help you find your perfect floor.
We look forward to seeing you soon!
Flooring Supplies
Written by the company
- FAST DELIVERY
- Express Kerbside Delivery service available from just £40.
- FREE SAMPLES
- It can be tricky to choose a floor based on images alone. That's why we offer a super easy sample service to let you get your hands on your future floor.
- ROOM VISUALISER TOOL
- Our Room Visualiser can be used either on desktop, tablet or mobile – there’s no app needed. It works across all devices and all you need to do is take a picture of your room and the floor is replaced with the selected option! You can rotate the direction of the floor to suit your preference, and you can save and share your image quickly and easily.
- PRICE MATCH PROMISE
- We don't think that you should have to sacrifice first class service just to get a world-class deal. That's why, if you find one of our products for cheaper anywhere else, we'll be sure to match that price ourselves. You'll receive our same great delivery options and the same level of customer support, but at the lowest possible prices.
- FINANCE OPTIONS
- We offer several finance options as we aim to cater to everybody. Our finance options mean you can easily spread the cost and still get your new floor quickly. Our finance is via an external finance supplier, see full details on our website.
The UK's largest online flooring company
Why Flooring Supplies?
Why Flooring Supplies?
Why do we stand out from the rest? At Flooring Supplies, we pride ourselves on offering expert advice tailored to your needs. Our team of flooring specialists is here to guide you through every step of the process, from design inspiration to detailed technical information.
We strive to make your purchasing experience as seamless and stress-free as possible. That’s why we’ve designed an easy-to-navigate website, packed with all the key information you need. Each product comes with installation and maintenance guides, as well as a variety of 'how-to' and comparison content to support your decision-making process.
At FlooringSupplies, we understand the process of getting a new floor can be expensive, which is why we also offer flexible financial options, including interest-free and interest-bearing plans, so you can choose the payment option that works best for you. This is just one of the ways we set ourselves apart, making it easier for everyone to bring their dream flooring home.
Not sure which flooring is right for you? We've got you covered with free samples, and quick delivery across the UK! No matter where you’re located, we’re committed to ensuring that every customer has access to our high-quality products and services.
Here at FlooringSupplies, we’re dedicated to providing the best possible service, competitive prices, and expert advice to make your flooring journey as smooth as possible. Don’t just take our word for it—read our customer reviews to see how we’ve helped others transform their homes.
Contact info
Flooring Supplies, Suite 2, Cringleford Business Centre, Intwood Rd, Cringleford, NR4 6AU, Norwich, United Kingdom
- 01842 769333
- customerservices@flooringsupplies.co.uk
- flooringsupplies.co.uk
4.3
Excellent
22k reviews
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Fast delivery of quality samples
Fast delivery of quality samples help me make a quick decision, I also found them to be the best value for money for what I was after.
23 September 2026
Really happy with the floor
Really happy with the floor, ordering now for a 2nd home, great choice and good products. I had a pleasure of dealing with Michaela recently and she’s been an absolute star helping us to find the best floor. Thanks for your help. Looking forward to see our project completed. Thanks. just_ideas4decor
22 September 2026
Unprompted review
Casey Begley contacted me via my sample…
Casey Begley contacted me via my sample order and helped me complete my order with a very good price she was professional, quick at replying and ordering was completed super easily!
24 September 2026
Unprompted review
Very helpful staff
Doing this purchase on my own was a bit daunting, but the experience from the staff, Penny Williams made it easy. She was good at explaining and advising me and in addition gave me a really good deal. I would highly recommend buying from them.
24 September 2026
Unprompted review
Great to deal with
Great to deal with, answering all me questions quickly,
and a great price
23 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service
Excellent service from Flooring Supplies. It was great to be able to order free samples in advance and take the time to chose the perfect flooring for us. Once ordered, the flooring arrived quickly and we were updated regarding delivery regularly. Highly recommend this company, we are delighted with the whole experience.
10 August 2026
Unprompted review
Reply from Flooring Supplies
Sally,
We're so pleased to hear you had such a positive experience with us! It's wonderful to know that our free samples helped you choose the perfect flooring and that the delivery process was quick and well-communicated. We are delighted you are happy with the whole experience.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Awful damaged boards wasn't willing to…
Awful damaged boards wasn't willing to send out replacement
24 September 2026
Reply from Flooring Supplies
Tip Top Building Service Joshu,
We are very sorry to hear about the damaged boards and the issue with replacements. We are actively looking into this matter to prevent such occurrences.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Customer service with flooring supplies
I came across flooring supplies after doing a lot of research about which LVT to purchase.
From the first phone call Dinusha was able to assist with my quotes and was patient with me when I wasn’t sure and had to keep going back and forth to my husband.
Dinusha was able to secure next day delivery for me for free and kept a paper trail open with me, so that I had confidence everything was getting done her end.
Great customer service, would highly recommend using them 👍🏼
23 September 2026
Unprompted review
Reply from Flooring Supplies
Zuleika Dutfield,
We are so pleased to hear about your positive experience with us, especially regarding the assistance you received. It is wonderful to know that our team was able to provide the support and confidence you needed throughout your LVT purchase. We truly appreciate your recommendation and kind words.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
The delivery was 3 hours late cost me…
The delivery was 3 hours late cost me money paying for people to come cover that time
17 August 2026
Reply from Flooring Supplies
Daniel Gibbs,
We are very sorry to hear about the significant delay and the financial impact it caused. We are reviewing our delivery process to prevent this from happening again.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Casey was fantastic and helped with my…
Casey was fantastic and helped with my purchase
23 September 2026
Unprompted review
Reply from Flooring Supplies
jay shelton,
We're so happy to hear our team provided excellent assistance with your purchase. We appreciate your kind words!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
flooring Samples were sent swiftly…
flooring Samples were sent swiftly arrived within a couple of days.
Good communication & Customer service
16 September 2026
Reply from Flooring Supplies
Mark Stratton,
We're so pleased to hear that your flooring samples arrived swiftly and that you experienced good communication and customer service. We appreciate your positive feedback!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
good prompt service supported by a team…
good prompt service supported by a team of professional competent advisors
14 September 2026
Reply from Flooring Supplies
stephen sharpley,
We're so pleased to hear you received prompt service and found our advisors professional and competent. Thank you for your wonderful feedback!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Free delivery cancelled without…
Free delivery cancelled without informing me. I had to chase them up after planned delivery date to rearrange - impacting project.
13 September 2026
Reply from Flooring Supplies
Eugene Van Wyk,
We sincerely apologize for the delivery disruption and the inconvenience it caused your project. We are reviewing our communication process to prevent this.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Terrible Experience
I had a terrible experience I have complained to Tapi head office
15 September 2026
Reply from Flooring Supplies
MissKarenHeley,
We are very sorry to hear about your experience. We are reviewing your feedback to improve. Please could you reach out and provide an overview of your experience as we are not apart of Tapi Carpets.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Excellent customer service
Excellent customer service as I wanted to request further flooring samples and was able to speak straight away to a really helpful young lady on the phone . The new samples arrived super quickly,so a very straightforward and pleasant shopping experience !!
14 September 2026
Reply from Flooring Supplies
Kate,
We're so pleased to hear about your excellent customer service experience! It's wonderful to know that you were able to speak with a helpful team member and that your new samples arrived super quickly. We're glad you had a straightforward and pleasant shopping experience!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Fantastic customer service
Having dealt with Flooring Supplies for many years and in particular Casey Begley, today was no exception.
Fantastic customer service where the customer is ‘King’, nothing was too much trouble and a fantastic price negotiated.
I thoroughly recommend this company.
Thank you Casey.
22 September 2026
Unprompted review
Reply from Flooring Supplies
Paul Stackhouse,
We are delighted to hear about your consistently positive experiences with us over the years. It's wonderful to know that our team provided fantastic customer service and that you received a great price. Thank you for your strong recommendation!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
The supply of good sized samples and seeing them in your home
The supply of good sized samples of flooring and seeing them in real time in your home is key to making an informed choice.
Quick delivery time is also very useful with good customer service.
15 September 2026
Reply from Flooring Supplies
Malcolm Skilling,
We are so pleased to hear our samples and quick delivery helped you make an informed choice. Your positive feedback on our customer service is greatly appreciated.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Reply from Flooring Supplies
Lilit Asatryan,
We're so pleased to hear that your Karndean order was delivered on time and that everything went smoothly. Thank you for your kind feedback!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Reply from Flooring Supplies
Laura Daykin,
We're so happy to hear that our customer service met your expectations. We truly appreciate your kind words and positive feedback.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Great customer service and competitive pricing
Initially there was a problem with the order I placed but Irene and her manager Sarah worked to resolve it really fast and efficiently meaning that I can move my children into our new house with safe flooring. The product is competitively priced and I’d definitely use them again now.
21 September 2026
Unprompted review
Reply from Flooring Supplies
Mel Kelly,
We are so pleased to hear that we could swiftly resolve the initial issue with your order. Ensuring your children's new home has safe flooring is incredibly important to us, and we are glad we could assist. We appreciate your kind words and look forward to serving you again.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
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