We purchased our flooring from Kris at Crossgates who was very helpful in assisting us choose the right flooring for us. The fitting team (Jonathan and his nephew) were amazing. Very professional a... See more
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See what reviewers are saying
I placed a quite a small order on the internet for some slatted wall panelling - (they do so much more than just floors). I was amazed and delighted when I received a phone call just to confirm tha... See more
Floorstore Boucher Road. A very friendly and informative guy called Jason helped us, calculated our measurements and offered assistance in what we needed. Even when we called back he specifically... See more
We purchased some wood flooring from Floorstore Crossgates and it was fitted today by Jonathan. His work was second to none he was very friendly and professional and the finish was beyond anything we... See more
Company details
Written by the company
The Floor Store offer a massive range of Engineered, Wood and Laminate quality flooring. We have stores across the UK, and we sell online to the entire UK and Ireland. All our products are sourced directly from the manufacturer, this means that we get only the best deals for our customers. We offer home delivery or in-store collection.
Contact info
United Kingdom
- www.floorstore.co.uk
4.9
Excellent
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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We spoke with Robbie who was helpful in…
We spoke with Robbie who was helpful in explaining the different types of flooring. Friendly and pleasant to talk with giving good service.
31 October 2021
Unprompted review
We have just had a room and 3 story…
We have just had a room and 3 story stair case fitted with carpets and vinyl flooring. Good value for money, great underlay and the carpet fitters were Top Drawer. Knowledgeable, professional, tidy and polite people. I would recommend this business any day !
28 October 2021
Unprompted review
Excellent service
Excellent service, Robert was very polite and helpful
23 October 2021
Unprompted review
I was thoroughly empressed with the…
I was thoroughly empressed with the help of Robbie in abbeycentre branch today. I was looking for a piano door for my house and he couldn’t have helped me more with measurements and what I could do to fit the door. I now know what I need for my house and will be back to purchase it next week. Great shop, great help, great staff Thanks again Robbie.
23 October 2021
Unprompted review
Excellent customer service
Excellent customer service, thanks to Brendan - very helpful - explained in detail and so we made our purchase on the same day.
18 October 2021
Unprompted review
Highly recommend Floorstore and Marc in…
Highly recommend Floorstore and Marc in particular,went out of his way to save me money on the carriage and kept me up to date with what was happening with my order by phone and email.
5 October 2021
Unprompted review
Reply from Floor Store
Thanks for the great review!
Great customer service from Marc 😊
3 October 2021
Unprompted review
Reply from Floor Store
Thanks for the great review!
Spoke to Marc in store
Spoke to Marc in store. Didn’t pressure me just gave advice. Great sales person.
30 September 2021
Unprompted review
Reply from Floor Store
Thanks for the great review!
Excellent!
Went looking for a new floor a couple of weeks ago, Marc gave us a couple of options and prices, he was really helpful but didn’t try to push us. We went back today and saw him again and purchased the flooring. Very professional, helpful, knowledgeable and nice man. Thank you!
29 September 2021
Unprompted review
Reply from Floor Store
Thanks for the great review!
Many thanks for your help Marc
Many thanks for your help Marc. Great customer service!
24 September 2021
Unprompted review
Reply from Floor Store
Thanks for the great review!
Great customer service
Great customer service. We easily bought our flooring online after going into store to choose it. I received a phone call the day after my order organising a quick delivery. The delivery driver was very friendly. All in all, would highly recommend.
9 August 2021
Reply from Floor Store
Thanks for the great review!
Great communication
Great communication, packaging, product/s & customer service. Thank you
8 July 2021
Reply from Floor Store
Thanks for the great review!
I ordered a floor to be delivered they…
I ordered a floor to be delivered they rang the next day to confirm it. The delivery was going to be a bit longer than I expected so I asked could I just collect myself and this was no problem! They had it ready when I got there and loaded it for me.
7 July 2021
Reply from Floor Store
Thanks for the great review!
Great customer service
Great customer service. The product is exactly how it was described and excellent quality
22 June 2021
Reply from Floor Store
Thanks for the great review!
Reply from Floor Store
Thanks for the great review!
Went into store for advice
Went into store for advice, was seen by guy called Andrew. Give me great advice about all ranges of floors and budgets and ended up buying floors for my hall and got a great for deal on the bedroom floor aswell , fantastic service and fitted by Michael
So so happy , will be telling people to go see Andrew at the floor store Boucher
5 May 2021
Unprompted review
Reply from Floor Store
Thanks for the great review!
100% service
100% service, delivered on time. Jonny phoned, confirmed my order and checked it was all in stock, order was dispatched and delivered on time with everything required.
23 April 2021
Reply from Floor Store
Thanks for the great review!
Everything was so easy
Everything was so easy. The floor isn’t down yet but I’m sure it will be great
29 March 2021
Reply from Floor Store
Thanks for the review
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