We purchased our flooring from Kris at Crossgates who was very helpful in assisting us choose the right flooring for us. The fitting team (Jonathan and his nephew) were amazing. Very professional a... See more
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See what reviewers are saying
I placed a quite a small order on the internet for some slatted wall panelling - (they do so much more than just floors). I was amazed and delighted when I received a phone call just to confirm tha... See more
Floorstore Boucher Road. A very friendly and informative guy called Jason helped us, calculated our measurements and offered assistance in what we needed. Even when we called back he specifically... See more
We purchased some wood flooring from Floorstore Crossgates and it was fitted today by Jonathan. His work was second to none he was very friendly and professional and the finish was beyond anything we... See more
Company details
Written by the company
The Floor Store offer a massive range of Engineered, Wood and Laminate quality flooring. We have stores across the UK, and we sell online to the entire UK and Ireland. All our products are sourced directly from the manufacturer, this means that we get only the best deals for our customers. We offer home delivery or in-store collection.
Contact info
United Kingdom
- www.floorstore.co.uk
4.9
Excellent
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Highly recommend the floor store kept…
Highly recommend the floor store kept me informed about my orders and delivery .Very efficient and would use again .
8 January 2021
Reply from Floor Store
Thanks for the great review
Quick response, good product
Rapid response when sample requested, product looks good & leaves food for thought.
22 December 2020
Reply from Floor Store
Thanks for the great review
Samples arrived within timescales
Samples arrived within timescales. Value for money and exactly what you'd expect for the price.
7 December 2020
Reply from Floor Store
Thanks for the great review!
Easy buying experience
Easy buying experience. All very courteous. Was called after placing order to confirm my choices and was advised of the delivery time. Delivery was seamless. Haven’t laid the floor yet, but it looks excellent quality. Very impressed.
4 December 2020
Reply from Floor Store
Hi Alison, thanks for the great review!
Reply from Floor Store
Hi David,
Apologies you are not happy with the service you received. We don't guarantee delivery within 24 hours. However I would have expected you to receive anything from us within 48 hours, please give us a call on 0118 207 7918 and ask for Marc. We will try to do what we can to help.
Thanks
Floorstore
Great Price and Service
Website was easy to use and prices were very competitive. I ordered some samples as I wasn't 100% sure which colour to choose and the samples arrived a few days later and really helped our decision.
Went back online and ordered the Natural Oak and it is really nice. They had a good sale on so that helped!
Thank you
4 November 2020
Reply from Floor Store
Hi Stephen,
Thanks for the great review.
Brilliant service
Brilliant service. Really happy with my flooring. Always buy from the Door Store. Great quality and price.
4 November 2020
Reply from Floor Store
Hi Kim,
Thanks for the review
Great range of floors and doors in a…
Great range of floors and doors in a massive warehouse showroom. I felt very safe in the current Covid climate with their distancing measures in place and the manner in which the staff dealt with me. I'm delighted with my newly renovated house. I will definitely buy from The Floor Store / Door Store again in the future!
6 October 2020
Unprompted review
Reply from Floor Store
Hi Steve,
Thanks for the review!
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