Floralsecrets 

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Rated 2 out of 5 stars

Website is not clear in that you automatically became a bio member. I don’t click on anything to become a member. Two, hard time ordering second bra

Rated 5 out of 5 stars

This was such a positive, sincerely pleasurable experience. I was taken care of completely from start to finish. I ordered the wrong size and after asking about returning it, Claire asked a couple que... See more

Company replied

Rated 1 out of 5 stars

Made a purchase one time, then find out they are taking some kind of subscription monthly, for nothing. I'm not receiving anything from them. When I try to call the phone number of "Nymbus" that is... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough about Floral Secrets. From start to finish, their team was incredibly patient, kind, and understanding. I completely missed the replacement deadline for a bra I ordered, but they gu... See more

Company replied


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Rated 5 out of 5 stars

So soft

So soft! I wore this for a 12-hour day and forgot I even had it on. That’s how good it is.

2 October 2025
Unprompted review
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Reply from Floralsecrets

Wow, we’re so happy to hear that! ✨ Comfort that makes you forget you’re wearing it is exactly what we aim for. Thanks for sharing your experience! 💕

Warm regards,
Customer Support

Rated 5 out of 5 stars

perfect combo

This bra is legit the perfect combo of cute and comfy. Doesn’t dig into my ribs and gives a nice shape under clothes. Love love love.

6 October 2025
Unprompted review
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Reply from Floralsecrets

We’re so happy to hear you’re loving your bra! 💕 It’s awesome that you’re finding it both cute and comfy, that’s exactly what we aim for. Thanks for sharing the love and for being part of our community!

Warm regards,
Customer Support

Rated 5 out of 5 stars

Great

Great lift, soft material, and super flattering. The floral lace in the back is so unique. Definitely getting more!

1 October 2025
Unprompted review
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Reply from Floralsecrets

We’re so glad you love it! 💐 The floral lace is one of our favorite details too, it’s such a pretty touch. Thank you for the wonderful feedback, and we can’t wait to see you treat yourself to more soon! 💕

Warm regards,
Customer Support

Rated 5 out of 5 stars

If I could give this 6 stars

If I could give this 6 stars, I would. The comfort is unreal and the rose back design is just beautiful. I wear a 36C and it fits like a dream. Holds everything in place with no pressure points. Straps are soft and supportive. Customer service was lovely when I had a return question.

22 September 2025
Unprompted review
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Reply from Floralsecrets

Wow, thank you so much for this incredible review! 🌹 We’re thrilled to hear you’re loving the comfort, fit, and rose-back design. It’s also wonderful to know our customer service team made your experience even better. Your 6-star support truly means the world to us! 💕

Warm regards,
Customer Support

Rated 5 out of 5 stars

Wore this for a whole day out and never…

Wore this for a whole day out and never once had to adjust it. The support was consistent, and the rose lace made me feel like I was wearing something really special. Straps didn’t slip and the band stayed snug. I’ve already told my bestie to get one too.

22 September 2025
Unprompted review
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Reply from Floralsecrets

Thank you for sharing your experience! 🌹 We’re thrilled to hear your bra stayed supportive and comfortable all day, and that the rose lace made you feel special. We love that you’ve already recommended it to your bestie, that means so much to us! 💕

Warm regards,
Customer Support

Rated 5 out of 5 stars

This was a gift from my sister and now…

This was a gift from my sister and now I want another one. It’s cute, supportive, and the back detail is really flattering. Super soft too!

4 October 2025
Unprompted review
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Reply from Floralsecrets

We’re so glad you love it and that it fits comfortably while giving great support. The back detail is one of our favorites too!

Rated 5 out of 5 stars

Good

Feels luxe without the luxury price tag. The floral back is even prettier in person. Lift and shape are on point. Really impressed!

18 September 2025
Unprompted review
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Reply from Floralsecrets

We’re thrilled to hear you’re loving the look, lift, and shape — and that the design impressed you even more in person. 💖

Rated 1 out of 5 stars

I am very disappointed

I am very disappointed. They sent the size I ordered but they are so much smaller and I can't even try them on. I am trying to contact the company to no avail. I just want to send them back at this point and get a refund. I think they are made for children and not adults. Again, very very disappointed!! Also, they tried to debit my account 3 times in a row so my credit card was cancelled. I have to wait for a couple of weeks for a new one.
**UPDATE**
I have been able to get in contact. We are now discussing what we can do to fix this. Because my credit card was cancelled I am not sure how this is going to work but I will keep you updated.

22 September 2025
Unprompted review
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Reply from Floralsecrets

Thank you for updating your review and for getting in touch with us. We’re glad we’ve been able to connect and are now working together on a resolution.

Our team will continue assisting you to make sure everything is sorted out smoothly. We appreciate your patience and the opportunity to resolve this for you.

Rated 1 out of 5 stars

Money taken out that wasn't authorized

I received the package n didn't fit...and now they took 34.71 outta my account that wasn't authorized by me...not a happy customer

28 September 2025
Unprompted review
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Reply from Floralsecrets

To help us locate your order and resolve this matter as quickly as possible, could you please provide your order number or the email address used to place the order? Once we have this information, we’ll be able to review your transaction and assist you with the next steps regarding your concern.

Warm regards,
Customer Support Team

Rated 1 out of 5 stars

Scam company

I bought a bra from this company through a Facebook advert. They then set me up for recurring monthly payments without my consent. The bra arrived and it didn't fit and the quality wasn't great. Since then I've been charged almost $90 in recurring payments through PayPal. Absolute scam of a company. Please avoid!

28 July 2025
Unprompted review
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Reply from Floralsecrets

We’re very sorry to hear about your experience and completely understand your concern. This is never the kind of situation we want our customers to face.

Please reach out to us directly at support@floralsecrets.co with your order details so we can review your account and resolve this as quickly as possible. We’ll make sure any unauthorized charges are addressed and help clarify any confusion about recurring payments.

Rated 1 out of 5 stars

SCAM!

The product is poor quality and ill-fitting. When reached out to request a refund based on their 30 days satisfaction guarantee, was offered a replacement (which was useless because it wasn't a sizing issue), or 40% refund. They wouldn't offer a shipping label to return it, and paying for shipping would cost me 50% of the value anyway. I don't think I should be paying 60% to try something on then put it in the garbage, but worse than that, after that they attempted to charge my credit card again so I had to block it and issue a new one.
STAY AWAY

9 September 2025
Unprompted review
Floralsecrets logo

Reply from Floralsecrets

To help us locate your order and resolve this matter as quickly as possible, could you please provide your order number or the email address used to place the order? Once we have this information, we’ll be able to review your transaction and assist you with the next steps regarding your concern.

Warm regards,
Customer Support Team

Rated 1 out of 5 stars

BUYER BEWARE

I bought a bra from this retailer. It did not fit as expected. I emailed them, informing them that the items needed to be returned and a refund would be issued, but it never happened. On top of that, they have been deducting funds from my account monthly for a subscription that I did not authorize. BEWARE of this company.

20 September 2025
Unprompted review
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Reply from Floralsecrets

We’re sorry to hear about your experience. Our team has already reached out to you via email, and we hope our recent communication helps resolve your concern.

Rated 1 out of 5 stars

I bought a bra and they took 2 payments…

I bought a bra and they took 2 payments then a month later tried to take another £26.86 luckily my bank declined as scam but I need to get a new bank card and update all my other banking information including PayPal. I reported on PayPal as scam.

It is disgraceful how a company can be so corrupt and steal from customers, if anyone knew it was a subscription they would never buy it. Nobody even knows what you are subscribing to, no benefits, no bra every month, nothing. Just robbing people.

20 September 2025
Unprompted review
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Reply from Floralsecrets

We’re very sorry to hear about your experience and completely understand your frustration. Please know that this is never the kind of experience we want our customers to have.

To help us look into this matter and resolve it for you as quickly as possible, could you kindly email us directly at support@floralsecrets.co with your order details? Our team will be happy to review your account, clarify the charges, and ensure this is fully resolved for you.

Rated 1 out of 5 stars

Received a notice from the Post Office…

Received a notice from the Post Office that they had a package with a counterfeit shipping label.
While in process of trying to email back and forth from buyer (I ordered from floralsecrets.com). I then was charged again (subscription apparently) which they refunded 1/2, but had no answers for the counterfeit shipping that occurred. So postage of $8.75. was required to pick up package

11 September 2025
Unprompted review
Floralsecrets logo

Reply from Floralsecrets

We’re sorry to hear about your experience and understand your frustration. Please note that we’ve already responded to your email and provided a resolution to your concerns. If you haven’t seen our reply, kindly check your spam or promotions folder, or reach back out and we’ll be happy to resend it.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. This company is a scam. The quality is awful and I returned them for a "full refund". They only refunded part of my money and refused to respond afterward until I left this review. Lesson learned for me. Beware.

14 September 2025
Unprompted review
Floralsecrets logo

Reply from Floralsecrets

We’re sorry to hear about your disappointment with your order. Please note that our customer service team has already responded to your email and provided a resolution regarding your refund.

We take all feedback seriously and always aim to resolve matters fairly and in line with our policies. If you have any further concerns, please don’t hesitate to reach out to us directly so we can assist you further.

Rated 3 out of 5 stars

Beware of Uni-Boobs

Ordered two bras, size fits but it's how my boobs looked when theyre on. I dont know about most, but I noticed on myself that they make a hard slant on the sides of my boobs and then they just bulge forward in a very unflattering way? Maybe its because I lost a bunch of weight and my boobs are smaller(ish) but my torso is still wide to where I did not like how it looked on me whatsoever. Might just have to remod them and take out whatever this padding is and put an actual cup in them to round it out better so it doesnt feel like my money went to complete waste- plus I actually really like the back. Just wanted a nice bra but all I got was a near uniboob in the front look 😭

**Update**
Tested them out with two different bra cups I happen to have on hand (seamstress) and LET ME JUST SAY THAT THIS WAS WHAT I WAS LOOKING FOR 👏👏👏
The rating stays the same bc now I have to put work into making these work for me. Buy those cheap sew in cups on Amazon and just shove them into the sides under the lace if you also experience the Uni Boob look. Makes them fuller, rounder, more pleasing to look at 💪

10 September 2025
Unprompted review
Floralsecrets logo

Reply from Floralsecrets

Thank you so much for your honest feedback. We’re sorry to hear the fit and shape didn’t work out the way you hoped. Everyone’s body type is unique, and sometimes the padding and structure of the bra may not complement certain shapes as well as intended. We’re happy to hear you liked the back design, and we’d love the chance to turn this into a more positive experience for you. 💖

Rated 1 out of 5 stars

TOTAL SCAM

Do not order from them, is a total scam!!!! They will charge more money from your account and they won't take any blame!!!!!

9 September 2025
Unprompted review
Floralsecrets logo

Reply from Floralsecrets

We’re very sorry to hear about your experience and the frustration this has caused. Unexpected charges are never acceptable, and we take concerns like this very seriously.

Please reach out to us directly at support@floralsecrets.co with your order details so we can investigate this further and resolve it as quickly as possible. Our goal is always to ensure our customers feel secure and taken care of.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Ugly and cheap

Ugly and cheap. Clasp does not work well. It gave my breasts a weird shape and they bulged out of the sides.

10 September 2025
Unprompted review
Floralsecrets logo

Reply from Floralsecrets

Thank you for sharing your feedback with us. We’re truly sorry to hear that the product didn’t meet your expectations and that you experienced issues with the clasp and fit. That’s definitely not the experience we want for our customers.

We’d love the opportunity to make this right. Could you please reach out to our customer care team at support@floralsecrets.co with your order details? We can help you with a return or explore alternative solutions so you’re not left dissatisfied.

We truly value your feedback, as it helps us improve both our products and our service.

Rated 2 out of 5 stars

Disappointing

The checkout process is very confusing, resulting in multiple over charges. As for the bras, those withjust a little padding have a so-so fit, pushing in too much at the sides. The padded bras are a horror show, as they are WAY too small.

27 July 2025
Unprompted review
Floralsecrets logo

Reply from Floralsecrets

Thank you for taking the time to share your experience. We’re really sorry to hear that the checkout process was confusing and that the bras didn’t fit as expected. That’s not the experience we want for our customers.

We’d love the chance to make this right—please reach out to our support team at support@floralsecrets.co, and we’ll be happy to assist you with resolving the charges and finding a better solution for your order.

Your feedback is very valuable to us, and we’ll use it to improve both our checkout process and product sizing.

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