Flowerportal Reviews 38

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Order #24092 was fully paid but never delivered on Valentine’s Day. It has been over 10 days and there is still no refund or response from customer support. Extremely disappointing experience. Big ti... See more

Rated 3 out of 5 stars

I ordered a cake for my friend's birthday, to be delivered two days later. There was no response from them, I paid online. No communication whatsoever!!!!! I mailed them twice, the phone was switche... See more

Rated 1 out of 5 stars

I ordered a flower bookey yesterday. However its not been delivered yesterday between the given time frame. Delivery vendor called us since 7 PM however not delivered the bookey till mid night and a... See more

Rated 1 out of 5 stars

I ordered flowers today but why u accepted my payment if u r not able to deliver it today .If u r not able to deliver this today I wan to cancel my order Very bad experience . 🤐 . Charging so much d... See more

Company replied

Company details

  1. Bakery
  2. Flower market

Information provided by various external sources

We are online florist in india deliver cakes, flowers and teddy for special occasion.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order #24092 not delivered. Fraud!

Order #24092 was fully paid but never delivered on Valentine’s Day. It has been over 10 days and there is still no refund or response from customer support. Extremely disappointing experience.
Big time fraud !!!!!!

13 February 2026
Unprompted review
Rated 4 out of 5 stars

Chocolate Truffle cake

Chocolate Truffle cake
Was extremely good. Only there was a slight delay in the service. Delivery person was also very courteous. Thank you.

27 June 2021
Unprompted review
Flowerportal logo

Reply from Flowerportal

Dear jia jaiswal,

Your happy words are like a return gift to us. You also know how to deliver smiles, don't you? Thank you!

Flowerly yours,
Team Flowerportal

Rated 1 out of 5 stars

I have ordered cake on valentine’s day…

I have ordered cake on valentine’s day but they didn’t deliver. They promise to deliver within 3 hrs but these all are trap. Never order on this site. I have sent many emails but there is not a single reply. Even they are not giving refund too. Never saw such company.even customer care number is switch off. Very bed experience

15 February 2021
Unprompted review
Rated 1 out of 5 stars

FAKE SITE GUYS!

FAKE SITE GUYS!! I ordered a birthday cake yesterday. Still no response from these guys. They charged 800 rupees and 250 extra for midnight delivery. Don't buy anything from this site. Such an a****les**

9 February 2021
Unprompted review
Rated 1 out of 5 stars

This is a fake website

This is a fake website don’t trust on them. They neither deliver your cake/flowers nor refund your money. This and her sister company cakesportal.in. Both are fraud. My ₹2228 is stuck. And they are not refunding and if same happened with you. You can contact the so called owner of this fraud company. His fb profile @piyush.arora11

29 January 2021
Unprompted review
Rated 1 out of 5 stars

Cheating portal

I ordered cake on July 1st, it was supposed to deliver on 3rd July.. I ordered valentine combo which consists of 1kg cake, teddy bear, bunch of flowers, Ferraro rochers chocolate and dairy milk. However they just delivered a half kg cake from a shop near by to my house. I didnt get any other items as of now. I paid 3114 but they are not refunding any amount yet. Since I paid through my credit card, I raised dispute with my bank and got refunded. Don't believe this site. A fraud people.

26 December 2020
Unprompted review
Rated 1 out of 5 stars

Worst ever experience

Worst ever experience, pls do not trust these people. I ordered a cake for my friend's birthday, unfortunately choose the site. The cake was ordered at 5pm to be delivered before 10pm. I paid the delivery charges as well, after an hour, I received a mail stating I need to pay 150 extra for delivery (value of the cake was Rs.600 + delivery 100 already paid)
I was shocked and refused to pay additional charges, as it was a theft.
They mailed me several times, stating they will not be able to deliver without additional charges, finally had to cancel the order as it got too late.
They promised for a refund but never received, they stopped responding to emails and it's been a month now.

Services, pathetic.... Not trust worthy 😠

18 December 2020
Unprompted review
Rated 1 out of 5 stars

There is no option to give negative…

There is no option to give negative star for this. My friends have ordered cake in this website for my Birthday. They said they could not deliver on that day and refused to deliver next day as well, they charged the money but never reimbursed.

18 December 2020
Unprompted review
Rated 1 out of 5 stars

They charge you and do not deliver

They charge you and do not deliver
They charge you and do not deliver. Fake portal. Charges your card. No resolution and no way to contact them whatsoever
They r scam they ll show they ll deliver on same day with extra charge but they ll not delivered ur order ever

13 December 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a cake from flower portal

I ordered a cake from flower portal. First, they could not deliver my order and they cancelled it. And since it is more than a week they are not refunding my money and not responding my mail also which is the worst thing.
My first experience with flower portal which is very bad.

4 December 2020
Unprompted review
Rated 1 out of 5 stars

Flower Portal cancelled order, but still they didn't send the refund amount

Worst Flower portal, cheating the customers. I placed order for Oct 9th mid night they accepted first but i received mail by 9:30PM (Oct 9th Order postponed to oct 10th). I was waited for completed I didn't get order received. I mailed so many times to Flower portal but they didn't respond my mail. Still now I didn't get my money back.

14 October 2020
Unprompted review
Rated 1 out of 5 stars

PATHETIC CUSTOMER SERVICE

I placed an order months ago and after much effort they provided a coupon code as they failed to deliver the order. Now when I use the coupon code, it's INVALID. Pathetic service.

11 July 2020
Unprompted review
Rated 3 out of 5 stars

I ordered a cake for my friend's…

I ordered a cake for my friend's birthday, to be delivered two days later. There was no response from them, I paid online. No communication whatsoever!!!!! I mailed them twice, the phone was switched off!

Addition! The cake has been delivered, I just wish they would be more communicative.

13 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look