Flowerportal Reviews 

39
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I gave cake order and after 1hr got msg that order unable to deliver at this moment and cancelling the order, will get refund within 7 working days. Already 10days completed still amount not refu... See more

Rated 1 out of 5 stars

Order #24092 was fully paid but never delivered on Valentine’s Day. It has been over 10 days and there is still no refund or response from customer support. Extremely disappointing experience. Big ti... See more

Rated 3 out of 5 stars

I ordered a cake for my friend's birthday, to be delivered two days later. There was no response from them, I paid online. No communication whatsoever!!!!! I mailed them twice, the phone was switche... See more

Rated 1 out of 5 stars

I ordered a flower bookey yesterday. However its not been delivered yesterday between the given time frame. Delivery vendor called us since 7 PM however not delivered the bookey till mid night and a... See more

Company details

  1. Bakery
  2. Flower market

Information provided by various external sources

We are online florist in india deliver cakes, flowers and teddy for special occasion.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(39)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I ordered a cake for my friend's…

I ordered a cake for my friend's birthday, to be delivered two days later. There was no response from them, I paid online. No communication whatsoever!!!!! I mailed them twice, the phone was switched off!

Addition! The cake has been delivered, I just wish they would be more communicative.

13 May 2020
Unprompted review
Rated 5 out of 5 stars

Thanks a lot

I ordered flowers and teddy for my love along with chocolates and delivered on time even customer service is really amazing
Thanks for your support

3 November 2019
Unprompted review
Rated 1 out of 5 stars

Flower Bookey not delivered properly

I ordered a flower bookey yesterday. However its not been delivered yesterday between the given time frame. Delivery vendor called us since 7 PM however not delivered the bookey till mid night and after 11 no one was answering the calls. I raised the complaint in night as well through the online chat service with Yash, however he was also not responding me after a while and I was waiting for his reply till the chat automatically got disconnected.

We received the order in the morning at 9:35 AM, however none of the flower was fresh and all the chocolates were getting melted. Its a bookey who prepared yesterday and delivered in the morning.

11 June 2019
Unprompted review
Rated 1 out of 5 stars

I ordered flowers today but why u…

I ordered flowers today but why u accepted my payment if u r not able to deliver it today .If u r not able to deliver this today I wan to cancel my order
Very bad experience . 🤐 . Charging so much delivery charge. Then when will u deliver ur product at late night

27 February 2019
Unprompted review
Flowerportal logo

Reply from Flowerportal

Dear Kanwar Puneet Singh, We would like to apologize for any inconvenience this may have caused. We will resolve your problem. Please share your order number at Flowerportal.in@gmail.com or customer@flowerportal.in so that we can resolve this on a priority basis.

Rated 4 out of 5 stars

Order

Order , delivery and presentation everything was good. Only minus was that the cake was a bit dry from inside.

16 February 2019
Unprompted review
Rated 1 out of 5 stars

I made a payment and also tried to…

I made a payment and also tried to reach the customer care number, the number calls out to be switched off and I am unaware the status of my order.

Seems very poor support post making of the payment not sure if the delivery is done, guess you guys are playing with the customers.

If I don't get the status of the order, I will be raising the concern with the consumer forum.

14 February 2019
Unprompted review
Rated 5 out of 5 stars

Nice and smooth service

I found this website very user-friendly and they have done a good job, had ordered for my sister and complete it as per time with expected quality of flowers.

17 March 2018
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome! Seriously Service is perfect , I booked a cake for my cousin birthday and it was delivered on time as well as quality was good

15 March 2018
Unprompted review

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