Focus Camera Reviews 555

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I bought a piece of photography equipment from Focus Camera through Amazon. Because it was a third party sale through Amazon, I asked the Amazon customer service rep to call Focus Camera to insure ti... See more

Rated 5 out of 5 stars

I bought a refurbished Dell Latitude 7430 14.0 FHD Touch Intel i7 1265U 32GB 1TB SSD Win11 Pro Laptop off ebay from this store to replace a failing 10 year old laptop and couldn't be happier. Good pr... See more

Rated 5 out of 5 stars

Good experience overall. I ordered a Benchmade knife that was on sale and it showed up on time and legit.. The website had me a little nervous about ordering because Focus Cameras website says “Life... See more

Rated 1 out of 5 stars

Focus Camera is a shady business. Do not trust. I purchased the Miele Complete C3 Cat and Dog Vacuum from Focus Camera. The box was completely beat up and taped back up. The contents inside were d... See more

Company details

  1. Electronics store

Information provided by various external sources

Dedicated to helping the next generation of artists achieve their creative goals, Focus Camera is a photography and imaging retailer from Brooklyn, New York. We offer top notch brands, along with comprehensive guides, videos, and reviews. With a brick-and-mortar store and an ever-growing online market, we are proud to serve millions of customers worldwide.


Contact info

3.1

Average

TrustScore 3 out of 5

555 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Got a great deal. Shipping was fast

Got a great deal, item was good quality and as described. Can't beat a large rgb gaming mouse pad with wireless qi charging built in for 15$. Even at 30$ it would've been a steal. Fast shipping too, surprised me when I saw that it was delivered.

20 December 2022
Unprompted review
Rated 1 out of 5 stars

I ordered the Vivitar 936HD for my 8…

I ordered the Vivitar 936HD for my 8 year old nephew. The buttons on the side disintegrated when they were touched. Gummy and sticky. I reached out to the company another one was sent very quickly. They replacement camera did the exact thing.

5 January 2023
Unprompted review
Rated 1 out of 5 stars

Focus Camera has a very odd shipping…

Focus Camera has a very odd shipping policy. The item was shipped, apparently the address was not correct on the shipment form they provided (i am a returning customer) and it was stuck at Fedex. I called Focus Camera to get them to release it to me. They do not have that ability. Fedex is not able to release to me because of some permissions on Focus Camera's side. I call Fedex back to correct the address and the Focus Camera had already requested a return to them. They could not fix the address for me, they could not release it to me but they could request a return in less than 30 seconds of me getting off the phone with them. SHADY at best. Net net, no gift for the holidays, no manager to speak to and no satisfaction. Last time I ever do business here. Obviously they don't need customers, they clearly have plenty.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

My first purchase with Focus camera…

My first purchase with Focus camera went well, the product I bought was shipped fast, It was just as described, and packaged well. The experience would be what I would expect from a good company, I would recommend them, thank you

24 September 2022
Unprompted review
Rated 1 out of 5 stars

My Credit card was charged and no product sent

My Credit card was charged inmediately, and I never received an order confirmation , receipt or anything. Nor did they send the camera I purchased.

5 October 2022
Unprompted review
Focus Camera logo

Reply from Focus Camera

Hello, I am sorry you did not get your email confirmation. If you would like to reach out to me directly, I will be happy to provide you with any information you might need. My email address is jperez@focuscamera.com. Please feel free to reach out. Thank you, Joyce P.

Rated 1 out of 5 stars

Focus Camera is a Shady Business

Focus Camera is a shady business. Do not trust.

I purchased the Miele Complete C3 Cat and Dog Vacuum from Focus Camera. The box was completely beat up and taped back up. The contents inside were disheveled and missing key accessories, including the Electro Plus Floorhead SEB 228. The vacuum is listed as white, but I received a red unit. It turns out it is the Canadian version, which sells for half the price of the US version, and does not come with the same accessories. It still should've came with the SEB 228.

28 September 2022
Unprompted review

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