I bought a piece of photography equipment from Focus Camera through Amazon. Because it was a third party sale through Amazon, I asked the Amazon customer service rep to call Focus Camera to insure ti... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a refurbished Dell Latitude 7430 14.0 FHD Touch Intel i7 1265U 32GB 1TB SSD Win11 Pro Laptop off ebay from this store to replace a failing 10 year old laptop and couldn't be happier. Good pr... See more
Good experience overall. I ordered a Benchmade knife that was on sale and it showed up on time and legit.. The website had me a little nervous about ordering because Focus Cameras website says “Life... See more
Focus Camera is a shady business. Do not trust. I purchased the Miele Complete C3 Cat and Dog Vacuum from Focus Camera. The box was completely beat up and taped back up. The contents inside were d... See more
Company details
Information provided by various external sources
Dedicated to helping the next generation of artists achieve their creative goals, Focus Camera is a photography and imaging retailer from Brooklyn, New York. We offer top notch brands, along with comprehensive guides, videos, and reviews. With a brick-and-mortar store and an ever-growing online market, we are proud to serve millions of customers worldwide.
Contact info
895 McDonald Ave, 11218, Brooklyn, United States
- 718-437-8800
- Fb@focuscamera.com
- www.focuscamera.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick Delivery, Questionable Quality
The product arrived in a timely fashion. The plastic buttons on the active video camera were gummy and had degraded. I suspect the item was stored in an excessively hot environment for a long period of time. As a result, the camera has not been used. It may be returned.
The camera was did not work when I…
The camera was did not work when I received it. The buttons where all messed up and pushed in.
The camera did not work
The camera did not work. The buttons disintegrated the first time they were touched. I asked to send the camera back as defective and the customer service rep said throw it away and she would give a full refund.
You dishonest folks intentionally sent…
You dishonest folks intentionally sent out these cheap cameras that you KNEW to be defective (I have looked at the reviews where most had the same issue that I had with rotting plastic buttons). You knew it yet you sent them out anyway. I will never buy from you again. You are dishonest jerks.
Great device and very happy
Great device and very happy! The design is fantastic and the functionality of 2 screens is quite impressive. Very satisfied with my purchase!
The item was not in a box
The item was not in a box. Was advertised on the website as new.
Good price and quick delivery
On time and good quality
Great customer service response
There was a problem with the item's retractable handle, but Focus quickly sent me a return authorization label. Great response. Thank you
Microjig GRR-RIPPER Advanced 3D…
Microjig GRR-RIPPER Advanced 3D Pushblock received and put together but, not yet put into use.
Cast Iron Grill Marks Press
Received the item on time as indicated. The item looks good, although I haven't tested it yet, it looks nicely made and feel heavy, just the way it should to create those grill marks without pressing it on the meat with your hands.
heat cameras
purchased cameras for our property. They work as expected. Easy to install
I purchased the JBL Flip6 with the hard…
I purchased the JBL Flip6 with the hard case. The product was easy to find on the he website and it was fast shipping too. I received the product and the speaker is perfect but the case although is not damaged the zipper is extremely tough to open and close and it looks like the stitching around the zipper is going to eventually tear due to the amount of force it takes to open and close the hard case zipper. Over all great company, great speaker, but the case if this is zipper is tough for all hard cases of this brand then I would not purchase another one as it really is difficult to open and close, my 9 year old cannot zip it if that gives you any indication to the difficulty of this products zipper function.
Best deal I could find in the time…
Best deal I could find in the time frame I had on an optic that rarely goes on sale.
Arrive really quick..
Arrive really quick... love the speaker, sounds awesome
Fast and perfect!
Great fast service, delicate equipment was well packed. I couldn't be happier!
Excellent setvice
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








