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Focus Camera Reviews 555

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TrustScore 3 out of 5

3.1

Electronics store
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Rated 1 out of 5 stars

I bought a piece of photography equipment from Focus Camera through Amazon. Because it was a third party sale through Amazon, I asked the Amazon customer service rep to call Focus Camera to insure ti... See more

Rated 5 out of 5 stars

I bought a refurbished Dell Latitude 7430 14.0 FHD Touch Intel i7 1265U 32GB 1TB SSD Win11 Pro Laptop off ebay from this store to replace a failing 10 year old laptop and couldn't be happier. Good pr... See more

Rated 5 out of 5 stars

Good experience overall. I ordered a Benchmade knife that was on sale and it showed up on time and legit.. The website had me a little nervous about ordering because Focus Cameras website says “Life... See more

Rated 1 out of 5 stars

Focus Camera is a shady business. Do not trust. I purchased the Miele Complete C3 Cat and Dog Vacuum from Focus Camera. The box was completely beat up and taped back up. The contents inside were d... See more

Company details

  1. Electronics store

Information provided by various external sources

Dedicated to helping the next generation of artists achieve their creative goals, Focus Camera is a photography and imaging retailer from Brooklyn, New York. We offer top notch brands, along with comprehensive guides, videos, and reviews. With a brick-and-mortar store and an ever-growing online market, we are proud to serve millions of customers worldwide.

Contact info

3.1

Average

TrustScore 3 out of 5

555 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The situation was handled to my satisfaction.

The refund was given to me, and I am very happy with the situation.

15 May 2022
Unprompted review
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Reply from Focus Camera

Hi Ray, I know you were working with Nick and he authorized the refund for the price match as you requested. I issued that for you myself last week. Enjoy the product! Thank you for working with us. Joyce P.

Rated 1 out of 5 stars

Shady shady shady

Ordered a Sony A7 IV, sales department confirmed it was in the shipping department and leaving out. Waited a few days (they charged my card) and never got a tracking number. Contacted sales and they told me it was out of stock and my order never went to shipping and I didn't get one...after confirming it was in shipping and leaving that day and charging my card. Shady as hell. Buyer beware.

27 April 2022
Unprompted review
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Reply from Focus Camera

Hello Ryan, I am sorry that your order was not shipped and the inventory was incorrect. We simply oversold as we are receiving limited quantities from the manufactures due to Covid still. I know that we are receiving more and they should be here in the middle of May. If you would like I can contact you when the item arrives so that we can complete your order and ensure you receive the item. If you would like for me to help you with this please feel free to email me at jperezfocuscamera.com. I hope to hear from you. Thank you,
Joyce P.

Rated 5 out of 5 stars

Rescued from Amazon on my Birthday

I made the mistake of ordering a microphone for my Birthday from Amazon. It had an unusually long delivery window, about two weeks, but it would be here on time. The day before it was due to arrive (its last delivery window day), Amazon said it would be two MORE weeks, so I canceled. I ordered from Focus the same day and at the same price, it was in Montana in 48 hours. Next time I'll check Focus before Amazon.

26 March 2022
Unprompted review
Rated 5 out of 5 stars

Great Service!

This was my first time buying from Focus, they had an item I wanted in stock, my usual vendors were out of.

I never heard of Focus, but gave them a try, well it was shipped right away!
Super fast, great service.

I see they have a store front in NJ near some old friends, I will be stopping in on my next trip!

19 March 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

This was my first time ordering from Focus Camera, but it won’t be the last. My order shipped very quickly, and maybe more importantly they somehow had what I needed in stock even though nearly ever other store didn’t.

10 March 2022
Unprompted review

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