Fone Angels Reviews 

Excellent price, efficient way of getting repairs done if you have a spare phone to use for a few days. They do exactly what they promise on the website.

Superfast service. Extra repair identified which was also fixed at same time. Would use again and recommend to others

I was very impressed with my recent screen repair on my iPhone 6. The entire end to end journey was so straight forward with fantastic communication from Fone Angels throughout. It really was a sleek and simple process and I'm delighted with the standard of the work and all at a great price, thanks Fone Angels :-)

Grant Heseltine

A very good repair for a good price. There were other issues with the phone, Fone Angels were clear with what the problems were and the cost involved with no pressure to have the extra repairs done. All in all, I am very happy with the service I received.

Sent iPhone 7 Plus in for repair as the screen was cracked & required to be replaced. Was returned & looked as good as new. Very happy with the repair & the service provided. Thanks!!!

I have been searching a long time for someone who repairs iPads and iPhones for a long time ,The cost of screens were ridiculous and decided to search around on the internet.my iPad Air had a smashed screen and my granddaughters phone was the same.Fone Angels appeared in the search ,I couldn’t really believe the cheap prices and to be honest I thought to good to be true ,but I decided to take the chance booked a repair for both.
I was absolutely knocked out by their service ,I received a safety package to put them them in so no more damage could happen in transit. .
I was really happy with the repair and used them again for another screen on another iPad .top class and would highly recommend to anyone .do not pay offer the odds when you can use Fone Angels for a first class repair

Had a terrible experience with this company, basically I initially sent my iPad for repair which I had paid for up front I received it back not repaired, the said iPad then went back to foneangles two more times before I eventually got it back, It still doesn’t work properly so all in all a thoroughly disappointing experience from a company I will never recommend or use myself again.

Very fast, very easy to deal with, and helpful. Absolutely happy to recommend to anyone - this is the second ipad screen (drumstick damage again despite screen protector) and excellent service each time.

I sent my ipad mini for repair after my son smashed the front screen. Fone Angels sent me a brilliant pack to send the item in. It was repaired within 3 days and came back looking like a new ipad! They let me know that another component was broken before they went ahead with the work. I would definitely recommend them to anyone needing an ipad repair! Thank You!

Had not heard of this company and very pleased with the service. Repaired my very badly damaged iPad quickly and good as new. Well pleased.

Quick turn around and good quality repair at a good price.

Excellent, fast service. I was worried using a non-apple service that I would be asked to add extras once the iPad was received by fone angles. Pleasantly surprised that the service only cost to advertised price and no hard selling for other services.
Would definitely use them again even over apple service.

I sent my iPad to have the screen fixed, taking up the free offer of 'Express' repair which is supposed to be a 24 hour turnaround after they receive the iPad.

I finally got my iPad back 11 DAYS after they received it.

During this time, I emailed them several times asking where my iPad was, to which I got no response. I called the number of the website which just tells existing customers to send an email. I tried the option of pretending to be a new customer to see if I got through to a human and just got put through to a mail box that was too full to receive messages.

Fully believing at this point that I had been scammed (a week had passed since it should have been returned to me) I emailed again stating that if they didn't get in touch with my by the end of the next day I'd be reporting them to Trading Standards and Action Fraud......still no response.

I then found a different email address which is listed on Trust Pilot for those who are 'considering writing a bad review'. I emailed this address and finally I got an email telling me that my iPad had been dispatched that day. 10 mins later, I got a call from FoneAngels stating that it had been dispatched 2 days ago and I should have got an email but it 'might have gone into junk'. I know that I did not receive an email in my junk box or otherwise. Anyway the iPad arrived the next day.

If that was the end of the saga I might have given 2 stars but I am also concerned that the battery has been tampered with.

The only communication I had from FoneAngels was when they first received the iPad, when they got in touch with me to tell me that the battery was taking a long time to charge and it wasn't holding charge and that they would fix it for £39.00. The iPad is several years old so obviously it has decreased in capacity over the years, but it wasn't particularly slow to charge and held charge for a couple of days, so I declined this service.

When I got the iPad back, it worked fine until the battery ran down to nothing and then went completely dead and wouldn't switch on for the first 3 hours when plugged in. It took 10 hours to get it to charge to 100% - it's never been like this before. It seems a big coincidence that it would suddenly go like this after being with FoneAngels but obviously I can't prove that they have done something to it.

I fully expect that FoneAngels will report this review in a bid to get it removed, but I really hope that people get to see it.

Update: as you can see below - Fone Angels are asking me to remove my comment. Funny that they can respond to a negative comment on here within an hour on a Saturday night but took a week to respond to emails asking for updates on where the iPad was.

I have used Fone Angels 4 times now, 3 times to repair cracked iPad screens and once to change the battery on an iPhone 6 and also change the charging mechanism as the phone wasn’t charging properly.
Every time the devices have been sent back to me working perfectly. I was initially concerned about posting them but I used Royal Mail special delivery and they have always got there and been posted back without issue, usually very promptly.
Once my device was delayed in its repair. This was over Xmas when they had a high volume of repairs. However every other time I have received the repaired device back within a week of posting it.
Customer service is very responsive over email which is reassuring.
Cheaper than elsewhere too... definitely recommend!

Having used foneangels previously for a broken iPad screen, I was keen to use them again. It was another broken screen that made me use them again and I could not fault them. The slowest part was receiving the optional free packaging to send the iPad to them. They communicated promptly with regards when they received my pad, when they’d looked at it and when the repair had been carried out. They asked if I’d wanted another part of pad replacing as it may fail in future and were fine about me not opting to do this. We received the pad back quickly and have been very pleased with the result. Thank you

Good service. Price was very competitive. Phone works well.

Paid for 24hr express repair, got phone back a week later. Constant lies when contacting customer services. Emailed to say i should repair phone jack for another £28 (said no as they do this on every repair) the only reason for the extra star was the repair was done well eventually) wouldn’t use again

The iPad came back as new after a repair to the cracked screen. The service was exactly as advertised so I'm a happy customer. Good communication on order progress via email through the process so very pleased with customer service. No problems with the device since repair, would recommend.

Great service and value, can’t recommend highly enough, thank you 😊