Forever Florist ThailandReviews 

651
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the excellent service, from the ordering process to the delivery and follow-up communication, highlighting the company's commitment to keeping them informed and providing professional advice. People are consistently delighted with the fresh, beautiful products, often noting that the flowers received were even better than described or pictured online. The delivery service is frequently commended for being punctual, reliable, and fast, even for last-minute requests or international orders. Reviewers also appreciate the exceptional customer service, with staff going above and beyond to ensure satisfaction, handling changes and overcoming delivery challenges with persistence and professionalism. However, some customers also noted issues with delivery, mentioning instances where orders were not delivered or the wrong items were received. A few other people also felt that customer service was unhelpful, particularly when dealing with remote delivery areas that required longer pre-order times for certain products.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting satisfaction with the... See more

Product

Customers had positive experiences with the product, consistently praising the freshness and beauty of the... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and appreciation for... See more

Order

People report positive experiences with the ordering process, finding it easy to complete online and often... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness and efficiency in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, from ordering to confirmation email of order right though to delivery and follow up email. My partner was delighted with the flowers, wrapping and service. Will definitely... See more

Company replied

Rated 5 out of 5 stars

The company were brilliant in every way, from the first order to the delivery and through out the process of the order keep you informed, and always give you professional care and advice.they deserve... See more

Company replied

Rated 5 out of 5 stars

Even without too much notice, the team ensured a beautiful bouquet delivered on-time for a friend’s wedding. The flowers were beautiful, healthy and they even went above and beyond to print off a long... See more

Company replied

Rated 5 out of 5 stars

My flowers were delivered to my wife in a neighboring town. They are beautiful and made her Valentine’s Day very special. I am 7400 miles away, I am so pleased with the entire experience of ordering... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower designer
  4. Flower market

Written by the company

Forever Florist Thailand is a family flower and gift shop based in Bangkok which we opened in 2003. We are arranging fresh flowers and gifts for delivery in Bangkok and all other provinces of Thailand 365 days a year with Free Delivery. We have fluent English and Thai language staff to assist you with your important gifting occasion, whether it's a birthday an anniversary or Valentine's Day, we are ready to help you. Please browse our website for a full range of flowers and gifts and be sure to watch our Youtube videos so you can see exactly how your flower arrangement will be prepared. Our Youtube page is Forever Florist Thailand. Please call, email or use our website LiveChat facility if you have any questions. We hope to serve you very soon.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

651 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(651)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

UK order

I am from UK and ordered flowers and a teddy bear to be delivered in remote town in Thailand. They did not deliver what I ordered but they substituted them with very good replacements. I would definitely order again. Thank you.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

This isn't the first time I've ordered, and once again the flowers I received weren't the ones I ordered. And to top it off, the delivery was moved up a day because they don't deliver on Sunday

30 May 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Gregory Precuzzi,

Thank you for taking the time to leave us a review.

We deliver on Sunday's to all locations in Thailand.

However, tomorrow (Sunday 31 May 2026) is an important Buddhist holiday here in Thailand called Visakha Bucha Day. In a few remote locations (including the village for your order) it is not possible to deliver this Sunday because of this important day in the Buddhist calendar.

Regarding the substitution with your order; you placed an order for 4 white roses with purple fillers simply tied (no wrap). Unfortunately there are no purple filler flowers available in your recipient's village today.

As you agreed when you placed your order we provided you with a free upgrade to replace the purple filler flowers with purple/pink carnations. If you didn't agree you could have chosen not to go ahead with the order.

This upgrade was provided along with the 4 white roses which is the main composition in your original bouquet. We also added a free wrap which you didn't order to further enhance your selected arrangement. This is also complimentary.

We hoped the complimentary upgrades compensate for the unavailability of delivery to your recipient's village on Visakha Bucha Day.

If you have any further questions please don't hesitate to contact our customer service team by phone, live chat or email and we will be happy to assist you further.

Best wishes
Nittaya
Customer Service Manager
Forever Florist Thailand

Rated 5 out of 5 stars

I was very satisfied with my order

I was very satisfied with my order and the delivery service. Everything went smoothly, and I did not encounter any issues throughout the process. The bouquet I received was exactly the same as the one shown on the website, which I truly appreciated. The delivery was made at the exact time I had requested, and the price of the bouquet was reasonable and satisfactory.

From placing the order to the delivery at the hotel, everything was perfect. I am genuinely happy that I chose to order from you.

The only small downside was regarding the message card—I had wanted the message to be written on a greeting card, but I wasn’t sure about the size of the card. Aside from this minor detail, I have no complaints at all.

Thank you for your excellent service!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Sent flowers from tge U.S.

Forever Florist made it easy to send flowers to my son and his family in Bangkok. I was able to complete the order online and the flowers were delivered the next day. The flowers looked great.

7 April 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Anderson,

Thank you for taking the time to share your experience here on Trustpilot. We are pleased to hear we could make it easy to send flowers to your family in Bangkok and that the flowers looked great.

It has been a pleasure to serve you and we hope to see you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Fresh produce

Fresh produce, easy to order, reliable and fast delivery. Excellent!

11 March 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Uwe Walenta,

Thank you for sharing your experience with Excellent feedback here on Trustpilot. We are thrilled to hear you found our service, easy to order, reliable and fast delivery.

We look forward to serving you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Fantastic communication and delivery…

Fantastic communication and delivery experience.
My girlfriend was delighted with prompt delivery and condition of the flowers.
Highly recommended and will use again.
Receipts and emails also great and clear.

14 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Justin,

We are pleased to hear your recipient was delighted with prompt delivery and the quality of our flowers. We are most grateful for your high recommendation and that you were pleased with our service, particularly with our communications throughout the process.

We look forward to serving you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Beautiful floral arrangement!

I was so happy to be able to send my daughter some birthday flowers when she was traveling. The flowers were gorgeous! This company gets a 10 out of 10. The flowers are fresh and beautiful. The prices were fair, the delivery was on time, and the communication was superb. Thank you Forever Florist Thailand!

7 March 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear J M,

Thank you for giving us a 10/10 and a 5 star rating. We are always working hard to provide the best service and products for a fair price so your message has given us even more encouragement. Most importantly we are delighted to hear your recipient said the flowers were gorgeous, fresh and beautiful.

It has been our pleasure to serve you and we hope to see you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

This is my second time

This is my second time ordering and I am never disappointed, even if I give the wrong name or address, but they always help and I get it delivered.

The best service I have had

5 March 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Hassen,

Thank you for returning to place a second order and for leaving us this wonderful review. We are thrilled to hear this is the best service you have ever had and we hope to serve you for a third order soon.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Super easy and value for money

Easy to order and received what was expected and with in the timeframe set.
Full Value for money spend
Super service.

24 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Rasmussen,

We are thrilled to receive your feedback about our full value, super service. It has been a pleasure to serve you and we hope to see you for another order again soon.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Easy to order

Easy to order, and Easy to pay. And wonderful flowers and on time. / turist i Thailand from Sweden Petra

23 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Petra Singbrant,

Welcome from Sweden. We are pleased to hear you found our website easy to use with simple ordering and payment. Thank you for sharing your feedback of the wonderful on time flowers. It has been a pleasure to serve you and we hope to see you for another order again soon.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Good sevice

Forever Florist have always delivered the flowers I've ordered on time, and they are very helpful and well priced.

14 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Kemp,

Thank you for your continued support and kind words of support and feedback. We are pleased to hear you have found our service helpful, on time and well priced.

We look forward to serving you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

First class service highly recommended.

14 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Westlake

Thank you for your high recommendation. We appreciate you taking the time to leave this feedback and we hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Company is excellent,they contact me…

Company is excellent,they contact me for every changes and everything was so perfect.I can reccomend that company for all people

14 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Boskovic,

Thank you for taking the time to share your experience and for your recommendation of our flower shops. We are delighted to hear everything was perfect.

We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

My flowers were delivered to my wife in…

My flowers were delivered to my wife in a neighboring town. They are beautiful and made her Valentine’s Day very special. I am 7400 miles away, I am so pleased with the entire experience of ordering this special delivery from the USA .
My heart felt thanks and gratitude goes out to my new friends at Forever Florist Thailand!

13 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear B B

Thank you for putting your trust in us to deliver your Valentine's Flowers from 7400 miles away. We understand the importance of the occasion, especially when being so far away from a loved one on this special day. Your kind words are appreciated by all the team and we are grateful for you sharing your experience here on Trustpilot.

From all of your new friends here at Forever Florist Thailand.

Best wishes
Nittaya

Rated 5 out of 5 stars

My 3rd order from Foreverflorist

My 3rd order from Foreverflorist. They deliver on time every time and the flowers were beautiful. (This was the only florist in Thailand who sold 100 white roses on Valentine's day 🙌🏼🌹😊

Im satisfied 10/10

14 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Rottem,

Thank you for your continued support in placing a 3rd order with us, especially on the important occasion of Valentine's Day. We appreciate your trust in us and we are delighted to receive your feedback about the beautiful flowers.

We hope to see you for a 4th order soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Good quality products, fast delivery and courteous.

14 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear CR

Thank you for taking the time to leave us this review. We are pleased to hear you were happy with our products, fast delivery, courteous and exceptional service.

We hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

First experience with Forever Florist…

First experience with Forever Florist Thailand. Beautiful roses, a lovely bouquet just like the photos. Punctual and reliable. I have nothing but praise and highly recommend them! 🙏🏻🙏🏻🙏🏻

14 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Customer,

Thank you for taking the time to share your experience with our service. It's great you hear you were impressed with the beautiful roses (just like the photos) along with our punctual and reliable delivery.

We appreciate your recommendation here on Trustpilot and we hope to serve you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Quality product and delivered as promised.

I ordered about 2 or 3 days before Valentine’s Day. They had a good selection of flowers/gifts to choose from and at a reasonable prices compared to other online options.

The flowers were delivered around midday on the 14th as I had requested. They looked beautiful and matched what I had ordered exactly.

Every attempt to contact them resulted in a quick, professional and polite response.

I am very happy with the product and company. I expect to use Forever Florist Thailand again next year.

Thank you for a successful Valentine’s Day 2026.😃👍🏻

14 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Happy customer from the USA,

Welcome from the USA. Thank you for trusting us to handle your Valentine's Day flower order.

We understand the importance of the occasion, especially when you are away from your loved one on this important day. Our team are delighted to hear the flowers were beautiful and that they arrived right on time on 14 February.

Thank you for your kind words about our quick, polite and professional responses; it is very much appreciated. We look forward to serving you again next year (or before) for any other important occasion.

Best wishes,
Nittaya

Rated 5 out of 5 stars

Excellent service i live uk my flowers…

I ordered flowers from Forever Florist to be delivered in Thailand while I’m based in the UK, and I’m very happy with the service. They were extremely helpful and made the whole process easy and stress-free. The flowers were delivered on time and looked beautiful.
Thank you so much for your excellent service — I highly recommend them!

14 February 2026
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Aku Chibbu,

Welcome from the UK and thank you for sharing your experience. We are delighted to hear we could make your flower order and delivery stress-free. All the team here at Forever Florist Thailand take great pride in hearing your feedback about the beautiful flowers and on time delivery.

We hope to welcome you back for another order again soon.

Best wishes
Nittaya

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