Forever Florist Thailand Reviews 

656
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, highly reliable delivery service and the stunning, fresh condition of the beautiful flowers received for birthdays and special occasions. People also deeply appreciate the exceptionally helpful customer support team and the intuitive website that make placing international orders completely seamless and completely stress-free. However, some people mentioned experiencing occasional issues with order fulfillment, such as unexpected delivery schedule changes or receiving alternative item substitutions instead of their original choice. A few reviewers were dissatisfied when specific products required unexpected advance notice or when customer care communication fell short of their personal expectations.

What people talk about most

Delivery service

Consumers find delivery service to be professional, fast, and reliable. Reviewers frequently highlight that... See more

Product

Users describe positive interactions with product, consistently highlighting outstanding quality and fresh... See more

Service

Customers consistently note positive experiences with service, highlighting fast, reliable, and professional... See more

Order

Customers report a high level of satisfaction and delight with their order experience. Reviewers note that... See more

Customer service

People report positive experiences with customer service, noting great communication and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, from ordering to confirmation email of order right though to delivery and follow up email. My partner was delighted with the flowers, wrapping and service. Will definitely... See more

Company replied

Rated 5 out of 5 stars

The company were brilliant in every way, from the first order to the delivery and through out the process of the order keep you informed, and always give you professional care and advice.they deserve... See more

Company replied

Rated 5 out of 5 stars

Even without too much notice, the team ensured a beautiful bouquet delivered on-time for a friend’s wedding. The flowers were beautiful, healthy and they even went above and beyond to print off a long... See more

Company replied

Rated 5 out of 5 stars

My flowers were delivered to my wife in a neighboring town. They are beautiful and made her Valentine’s Day very special. I am 7400 miles away, I am so pleased with the entire experience of ordering... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower designer
  4. Flower market

Written by the company

Forever Florist Thailand is a family flower and gift shop based in Bangkok which we opened in 2003. We are arranging fresh flowers and gifts for delivery in Bangkok and all other provinces of Thailand 365 days a year with Free Delivery. We have fluent English and Thai language staff to assist you with your important gifting occasion, whether it's a birthday an anniversary or Valentine's Day, we are ready to help you. Please browse our website for a full range of flowers and gifts and be sure to watch our Youtube videos so you can see exactly how your flower arrangement will be prepared. Our Youtube page is Forever Florist Thailand. Please call, email or use our website LiveChat facility if you have any questions. We hope to serve you very soon.


Contact info

4.8

Excellent

TrustScore 5 out of 5

656 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(656)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a pleasure working with Forever…

It was a pleasure working with Forever Flower from New York. Their website is very easy to navigate and to find what you want of their products. With the loos of a family member far away in Thailand, I found that Forever Flower gave me such comfort in knowing that they delivered my condolences wreath in a precise and timely manner. Their attention to details was far beyond expectations. Thank you.

11 July 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Vasana,

Thank you for you choosing our company for preparation and delivery of your condolence wreath. We are pleased to hear that we could give you some comfort at this time of sadness.

From all the team at Forever Florist Thailand please accept our condolences. We wish you and your family all our best wishes.

Thank you
Nittaya

Rated 5 out of 5 stars

Panida from CSD was very helpful and…

Panida from CSD was very helpful and accommodating with my requests and the flower that I ordered was beautiful and was delivered on time.

7 July 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Tyrinne,

Thank you for taking the time to share your experience. I have forwarded your review to Khun Panida in our customer service team, sharing your very kind feedback.

We hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Great service

This is the 3.rd time I have used this service. Great value for money. Beautiful flower bouquets. Flexible and responsive service. Highly recommended.

5 July 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Soederlund,

Thank you for placing your 3rd order with us, and for taking the time to share your experience. We are very grateful for your continued support and we look forward to serving you for your 4th order soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Excellent

I used forever florist Thailand to send some Roses to my girlfriend who was feeling ill. There was a problem with the address I gave, then the phone number I gave. They tried to deliver several times until I was able to give them an alternate contact number late in the day. Customer services kept me informed as to what was happening & what they needed to get the delivery completed.
They delivered the following day first thing. The flowers were beautiful & very much appreciated.
Thank you so much for your help. I would not hesitate to use this florist again. *****

5 July 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Smith,

Thank you for taking the time to share your experience here. We regret that the delivery was not as smooth as we would normally hope, but you can always rest assured when you order from us, even if you don't have all the correct delivery information, we do not give up and always ensure every delivery is successful.

We are pleased that you and your recipient were happy with the flowers and we look forward to serving you again next time.

Best wishes
Nittaya

Rated 5 out of 5 stars

Going above the call if duty

I was not sure of the delivery address, but their helpful service went above and beyond the call of duty to confirm it before delivery.

28 June 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Psure,

Thank you for your kind review. It is always our service to do everything possible to ensure every single order is successfully delivered, even if our customers do not have all of the delivery information available. We pride ourselves on never giving up and going the extra mile as we understand the importance of sending flowers and gifts to friends and family.

We hope to serve you again very soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Great service

I have been choosing Forever Florist for about 2 years now to deliver to dear friend in Chiangrai. The attention to details including following up with me should they be any delays is commendable. It’s a great after service too.

21 June 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Vasuki,

Thank you for taking the time to write us a review. We appreciate your continued support and it's always a pleasure to serve you and assist with your orders to Chiang Rai.

From all the team at Forever Florist Thailand we are grateful and we hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Sending a Birthday Bouquet from the UK to Bangkok

I had the great pleasure of using Forever Florist for a second time to arrange the delivery of a birthday bouquet of flowers from the UK to Bangkok. As before it was so quick and easy. The flowers were beautiful and the delivery was on time. Both myself as the sender and the recipient were delighted with it. I will definitely always use Forever Florist in the future and not go anywhere else

21 June 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Seal,

Thank you for writing us a very kind review again. It is our pleasure to serve you for your flower orders in Bangkok. We are especially pleased to hear you and your recipient were delighted.

We look forward to serving you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Exceeded experience

The quality of the blooms, the careful arrangement, and the timely delivery truly exceeded our expectations.
Your dedication to delivering joy and creating memorable moments is evident in every detail. I would like to extend my heartfelt appreciation to your entire team for their professionalism and attention to detail. It is clear that you take great pride in what you do, and it reflects in the happiness you bring to your customers.

21 June 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Josef,

Thank you for writing this wonderful review. We are delighted to hear the flowers we prepared and delivered have brought you and your recipient so much joy and memorable moments.

We are grateful you chose to order with us and we look forward to serving you again next time.

Best wishes
Nittaya

Rated 5 out of 5 stars

Im from Malaysia and this is my first…

Im from Malaysia and this is my first time with Forever Florist Thailand. i ordered flower with stand for my collogue in Thailand. The flower arrangement is so sweet! Trusted service and very highly recommended!

21 June 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Nurfarina Samsudin Fatin,

Welcome from Malaysia. Thank you for taking the time to share your experience of ordering from our flower shop. We are delighted to hear you and your colleague were happy with the flower stand.

We hope to serve you again soon for the next special occasion.

Best wishes
Nittaya

Rated 5 out of 5 stars

I live in the UK and it was my son…

I live in the UK and it was my son birthday who lives in Bangkok. I wanted a cake and balloon delivering to him. From ordering to the delivery everything was fantastic. Will definitely use Forever Florist in the future

15 June 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Annette,

Welcome from the UK. We are very pleased to hear you and your son were happy with the cake and balloon delivered from our shop.

Thank you for taking the time to leave this review and we hope to serve you again very soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

12/06/2023

12/06/2023
My First time ....
This was the first time I had used this florist and albeit
I did not have all the delivery details at my disposal they were articulate and persistent enough to ensure that the delivery could be completed within the correct time scale by virtue of responding to all my messages in a timely fashion and ultimately my order was made and the recipient was satisfied .
I will definitely use them again...

12 June 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Selwin,

Thank you for taking the time to share your feedback about our company and service here. We always work hard to make sure deliveries are completed even if our customer doesn't have all the delivery information available.

We are pleased to hear you have been happy with our service and we look forward to serving you next time.

Best wishes
Nittaya

Rated 5 out of 5 stars

Ordered a bouquet of flowers, champagne, chocolates.

Ordered a bouquet of flowers, bottle of sparkling wine and chocolates to be delivered to the hotel where we were spending our anniversary weekend.
All were delivered before we arrived at the hotel and was just as described.
Very happy with the service and will be using this company again in the future.

3 June 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Kimber,

Happy Anniversary! We are delighted you chose our flower and gift shop to take care of your special occasion. This means a lot to all of our team and we are very pleased to hear the flowers, chocolates and sparkling wine were all well received.

We look forward to serving you again in the future and thank you for reviewing us here on Trustpilot.

Best wishes
Nittaya

Rated 5 out of 5 stars

Great experience

Forever Florist delivered a beautiful floral fruit basket upon request on the same day and is very flexible. Easy online order, prompt response to calls and detailed tracking. Very pleasant experience ordering from Forever Florist Thailand- thank you!

26 May 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear NW,

Thank you for taking the time to share your experience here on Trustpilot. We are delighted to hear you enjoyed your fruit and flower basket and used our website tracking features to enhance your shopping experience with us.

We look forward to serving you again in the future.

Best wishes
Nittaya

Rated 5 out of 5 stars

Great service

Great service, great quality. Recommend.

12 May 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Petr,

Thank you for taking the time to review our company and recommend us here on Trustpilot. We really appreciate it and we hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

I had flowers delivered in less than 12…

I had flowers delivered in less than 12 hours from my order, the flowers were very beautiful and who got them very happy! :-)
I'll use their service again for sure

9 May 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Patrucco,

We are pleased to hear you have been happy with the quality of flowers and fast service. It is our pleasure to serve you and we appreciate you taking the time to leave your review hear.

All of us at Forever Florist Thailand hope to see you again for another order soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

TRUSTED FLORIST FOR YOUR NEEDS

This is my second time using this florist. They are awesome and keep you updated on the progress and delivery of the flowers that you ordered. They have a great selection and many choices for add ons such as teddy bears, chocolates, wine, etc. I will always use them as long as I have relatives still in Bangkok. 5 star service!

4 May 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Tonaloha,

Thank you for your very kind review. It is always our pleasure to serve you and we hope to see you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

great service

this is the second time i have used forever florist
i live in england
the service was first class
delivery as promised
with email to confirm delivery
will use them again because it was so easy to do

26 April 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Allen,

Welcome back and thank you for placing another order with us. We are very thankful for you sharing your experience here on Trustpilot and your continued support.

We look forward to serving you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

This is a lovely florist.It provides a great reliable service…

This is a lovely florist.It provides great customer reliable service.
My daughter received her birthday flowers on time,they were a beautiful,large bouquet and very fresh.
I live in the UK and it's nice to have found Forever Florist.Will be very happy to use again.Thank you

15 April 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Hilary,

Thank you for taking the time to review our flower shop and welcome from the UK. We are delighted to hear that you and your daughter enjoyed your chosen flower arrangement on her birthday.

We look forward to serving you again in the future.

Best wishes
Nittaya

Rated 5 out of 5 stars

Perfect service

Perfect service. Not cheap but definitely worth the price. All wishes, including changes, were fulfilled. Timely delivery and a happy recipient of the delivery. What more do you want?

31 March 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Oliver,

We are pleased to hear you and your recipient have been happy with our service. Thank you for taking the time to share your experience here on Trustpilot and we look forward to serving you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

A 5 star flexible service

A 5 star service that comes with great customer support. We ordered some flowers for our daughters birthday but at the last minute her boyfriend took her on a hotel trip for her birthday. The Forever florist team however were able to change the destination at the last minute and send the flowers to their hotel. my Daughter was very happy. The service is not that cheap (when booked from the UK) but they provide very nice flowers and the flexibility and desire to support their customers makes it good value

30 March 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Ian,

Welcome from the UK. We are pleased we could meet your requirements and get your order through to your daughter on her birthday.

Thank you for taking the time to share your experience here and we look forward to serving you again next time.

Best wishes
Nittaya

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