Their business idea is to know ABSOLUTELY NOTHING about accounting. Those in support only answer about the structure of the program. Read it again & realize the stupidity… It often becom... See more
Company replied
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See what reviewers are saying
I've been using Fortnox from year 2018 and since 2023/2024 they've started to add a lot of useful features like integration with the bank or see booking from the last supplier invoice directly on th... See more
Company replied
Expensive. Constant in-program advertising for more services, not always clearly motivated. I still do not want to sell my invoices after years of in-program nagging. Plenty of small fees to be p... See more
Company replied
Awesome expense reports. However of late I cannot login into my account since I am failing to get sms verifcation. I have since written an email but got no response (2 weeks). Recovery code would ha... See more
Company replied
Company details
Written by the company
Vi är en företagsplattform som knyter samman människor, företag och organisationer. Genom detta vill vi bidra till ett välmående samhälle format av framgångsrika företag.
Contact info
Växjö, Sweden
- www.fortnox.se
3.5
Average
4k reviews
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Generally good app
Awesome expense reports. However of late I cannot login into my account since I am failing to get sms verifcation.
I have since written an email but got no response (2 weeks).
Recovery code would have helped, but unfortunately I cannot recall it.
20 February 2024
Reply from Fortnox
Hello Ronald!
Thank you for your feedback, we are happy to hear that our program is working out for you. Regarding your login we are sorry to hear that you have not yet received a response from us. Please contact our support, you can reach us on +46 470-78 50 00, so we can help you access your account.
Have a great weekend!
Kind regards,
Fortnox
Sales reports
Putting in orders is OK.
But the system of getting statistics and sales reports is far too complicated and old fashion.
Should have the possibility in a easy way to get monthly and yearly reports per brand, per client, with comparation to other years.
7 March 2024
Reply from Fortnox
Thank you for your review, Annette.
We have a number of reports that address what you are asking for, please contact our support by chat or on phone 0470-78 50 00 if you have not already done so. We want to constantly improve, so I will raise it as an improvement to the relevant department regarding the reports.
I can also recommend you to look over our integrations, we have many that are connected specifically for Reports/Statistics, I hope you find one that suits your company.
Wish you a nice day!
Greetings Fortnox
You should pay for my time.
Generally I think your app it’s waste of time. With this said, I’m paying for your services. It’s only right you pay for my service/time if you want my meaningful review. I hope other people will realise that.
6 March 2024
Reply from Fortnox
Hello Sarum!
Thank you for your feedback - we are sorry to hear that you are not satisfied with our app. If you have not already done so, please contact our support team so that we can help you. You can contact us on +46 470-78 50 00.
Have a nice evening!
Kind regards,
No language preference
Fortnox keep sending me emails in swedish to remind me about leaving a review here. I don't speak swedish.
6 March 2024
Reply from Fortnox
Hi Stephen!
Thank you for your feedback. We are sorry to hear that you receive emails from us in Swedish. You can change the language settings in your program if you wish to do so.
To do so, click on your company name on the top right-hand side and select "Manage users". Then click on your name and set the language to "English".
Wish you a nice weekend!
Kind regards,
Fortnox
Verry good👍👍👍👍👍👍👍
6 March 2024
Reply from Fortnox
Thank you for your review, Jasur! We are happy to hear that you are satisfied with Fortnox.
Have a nice day!
Kind regards,
Fortnox
Weird that there is no where to choose…
Weird that there is no where to choose for an English option. I keep receiving emails in Swedish. And I'm really sad that I don't speak it, but I don't.
6 March 2024
Reply from Fortnox
Hello Remco!
Thank you for your feedback. There is an option to change the language to English, you do that under "Manage users" (in Swedish it is called "Administrera användare").
You find this option when you click your company name. After that you click on your user and can then change language into English.
If you need help with this you are always welcome to contact our support on +46 470-78 50 00.
Have a nice day!
Kind regards,
Fortnox
Reply from Fortnox
Thank you for your feedback, Noel! We are happy to hear that you are satisfied with our programs and services.
Wish you a pleasant day!
Kind regards,
Fortnox
The English translation is really poor
The English translation is really poor. I only use this because my swedish account request to use it.
28 February 2024
Reply from Fortnox
Hello!
Thank you for your feedback - we are constantly working to improve Fortnox, including the English version.
Have a nice week!
Kind regards,
Fortnox
The app is good except one thing which…
The app is good except one thing which is quite annoying. The timesheets need to be filled in by clicking on each day, thereby having to repeat the same set of actions for all the days in a month. This is time consuming and error prone.
28 February 2024
Reply from Fortnox
Hello,
We're delighted to hear that you're enjoying the app!
We'll make sure to forward your request concerning time reporting to our developers for consideration in future updates.
Wishing you a fantastic weekend!
Best regards,
Fortnox
Best ever!!!!!!
28 February 2024
Reply from Fortnox
Hej Anders!
Tack för det fina omdömet.
Önskar dig en fin dag!
Med vänlig hälsning,
Fortnox.
Ok but I can't say I recommend
We had to migrate our account within Fortnox (so from an old to a new Fortnox account, same company, same org. no.) and it has not been easy. Nothing can be easily transferred and everything has to be done manually and it has taken 10x more time than anyone could have anticipated. Additionally, their default options is always for more services for them so if you are not an accountant they will make extra money of you. They are also not very internationally minded from a business perspective (functions on their software and services) The only reason I don't change it is that is seems it is the preferred choice by accountants in both my companies...
6 February 2024
Reply from Fortnox
HI Anna!
Thank you for your feedback. We are very sorry that the migration did not work as expected for you. Regarding the extra services, you can choose whether you want to use them or not. If you need help with your settings, you are welcome to contact us on 0470-78 50 00.
Have a good day!
With kind regards,
Fortnox
Reply from Fortnox
Hej!
Stort tack för ditt omdöme.
Ha en fin kväll!
Med vänlig hälsning,
Fortnox
Reply from Fortnox
Hi Frank,
Thank you for your nice review!
Have a good day!
Kind regards,
Fortnox
Reply from Fortnox
Hi,
Thank you for your nice feedback, we are happy to hear that you are satisfied with our support!
Have a nice day!
With kind regards,
Fortnox
Usel support och uselt program.
27 December 2023
Reply from Fortnox
Hej Nicklas,
Tack för din feedback!
Tråkigt att höra att vår support och våra program inte motsvarar dina förväntningar. Du är alltid varmt välkommen att kontakta oss på 0470-78 50 00, vi hjälper dig mer än gärna om du är i behov av support och hoppas att din nästa kontakt med oss blir bättre.
Önskar dig en fortsatt fin vecka!
Med vänlig hälsning,
Fortnox
Reply from Fortnox
Hej Mikael,
Tack för din feedback! Kul att höra att du uppskattar våra program och tjänster.
Önskar dig en God Jul!
Med vänlig hälsning
Fortnox
Reply from Fortnox
Hej Naeem,
Tack för ditt fina omdöme. Vad roligt att du tycker om vår faktura service.
Önskar dig en fin fredag!
Med vänlig hälsning,
Fortnox.
Wonderful help on updating Rut invoice…
Wonderful help on updating Rut invoice for the Skatteverket payment.
30 October 2023
Reply from Fortnox
Hi Margaret,
Thank you very much for your review.
We are happy to hear that you received good help when you were in contact with us.
Wish you a nice day.
Best Regards,
Fortnox
Support is fast and very helpful.
26 October 2023
Reply from Fortnox
Hello,
Thank you so much for your nice feedback!
Have a nice Tuesday!
With kind regards
Fortnox
Company is a fraud
This company appears to me to be a fraud. They do not send notices of invoices so I do not even know they exist Then they run up extra charges for late payments and still they do not give me a notice of this.
10 March 2023
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