Extremely dissatisfied with this broker. I received an excessive number of calls, and when I contacted support, staff were rude, dismissive, and even mocking. When I complained about this treatment,... See more
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started using the mobile app to manage trades while away from desk and it is surprisingly powerful. i can trendlines and set directly from my phone. the latency is virtually non existent and i mana... See more
Company replied
The trading setup feels straightforward. The regulation gives some peace of mind. I had to adjust the MT4 installation on my Mac since the steps were slightly different, but support helped me through... See more
Company replied
I downloaded the app and within an hour someone called and explained all the functions and how to use it. Towards the end of that initial call they were pressuring me to fund a real account with £100.... See more
Company details
- #106 of 108 best companies in Financial Institution
- #37 of 37 best companies in Gold and silver trading company
- #74 of 78 best companies in Investment service
Written by the company
Welcome to Fortrade: Your Trusted Trading Platform 🚀 At Fortrade, we redefine the trading experience, providing a comprehensive and user-friendly platform for traders across multiple countries. As a regulated entity, your security and peace of mind are our top priorities. With a commitment to transparency and integrity, Fortrade ensures a seamless trading journey for both novice and experienced traders alike. 💼 Regulated Excellence: Fortrade operates under strict regulatory frameworks, offering you the assurance of a secure and compliant trading environment. Our adherence to regulatory standards instills confidence in our platform, making us a trusted choice for traders worldwide. 💰 Commission-Free Trading: Say goodbye to hidden fees and unexpected charges. At Fortrade, we believe in transparent pricing. Enjoy commission-free trading on a wide range of financial instruments, allowing you to maximize your potential returns without worrying about additional costs eating into your profits. 🤝 Personalized Assistance: Our dedicated team of experts is here to support you every step of the way. Whether you're a beginner exploring the world of trading or a seasoned investor looking for advanced strategies, our personalized assistance ensures that your questions are answered promptly and your needs are met with precision. Key Features: Intuitive Platform: Navigate the markets effortlessly with our intuitive trading platform, equipped with powerful tools and real-time data to help you make informed decisions. Educational Resources: Expand your trading knowledge with our comprehensive educational resources, including tutorials, webinars, and market analysis, designed to enhance your trading skills and confidence. Multi-Device Accessibility: Trade anytime, anywhere, with our multi-device accessibility. Whether you prefer desktop, mobile, or tablet, Fortrade ensures that you have access to the markets whenever inspiration strikes. Secure Transactions: Your security is our priority. Fortrade employs state-of-the-art encryption technology to safeguard your personal and financial information, ensuring that your transactions are conducted with the utmost security. 🌟 Join the Fortrade Community Today: Experience the difference with Fortrade – where trust, transparency, and personalized service converge to create a trading platform like no other. Join our community today and embark on your journey towards financial success with confidence. Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Contact info
United Kingdom
- www.fortrade.co.uk
You should know
3.6
Average
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is too early to say if the total…
It is too early to say if the total experience is good.
You get someone to speak to to help you undeerstand the platform and the advisror I got (Toka) seems kind and patient.
22 June 2026
Reply from Fortrade
Hello,
Thank you for taking the time to share your experience. We're pleased to hear that your first impressions have been positive and that you've found the guidance provided helpful.
It's also wonderful to know that your advisor has been kind and patient in helping you better understand the platform. We appreciate your feedback and hope your experience continues to be a positive one.
Regards,
Fortrade.
Harassment!
After emailing these asking for them to close my account they continue to give me funny phone calls where they dont talk and hang up. Always on a different number after blocking them each and every time! This is now turning into harassment! I'm currently disabled temporarily whilst in physiotherapy! This is unacceptable! Beware of this company as they dont seem to understand go away!
They've called another 8 times since asking them to leave me alone!
I can't add pi tures so I can show the level of harassment ive logged all calls. Ive also sent thus to them. I'm going to contact trustpoilot!
All the apologies coming now after questioning me, making me jump through hoops! As soon as I got a case number really changed there approach. I suffer from depression and 2 months into 18 months phsyio therapy for full lower limb reconstruction its un acceptable! And another thing if you were so sincere yould of appologised directly and not for show! As soon as I can update my screen shots of 1 my emails and 2 all your different contact numbers the better. Fake as hell
30 June 2026
Unprompted review
Reply from Fortrade
*** UPDATE 01/07/2026 ***
Hello,
We sincerely apologise for the repeated calls. We have identified an issue within our contact process which is currently being investigated by our technical team. We understand the inconvenience this has caused and are taking steps to prevent it from happening again.
Regards,
Fortrade.
-------------------------------
*** UPDATE 30/06/2026 ***
Hello,
Thank you for your response and for providing the requested information.
We have now forwarded your case to the relevant department so that they can review the matter thoroughly and provide you with the appropriate assistance. We will keep you updated as soon as we receive any further information.
Thank you for your patience and cooperation.
Regards,
Fortrade.
-------------------------------
Hello,
We are sorry to read about your experience and understand your concerns.
We would like to look into this matter and assist you. To enable us to identify your account, we kindly ask that you respond to our Information Request with the requested details. Once we have this information, we will forward your case to the relevant department for review and assistance.
We appreciate your cooperation and look forward to resolving this matter.
Regards,
Fortrade.
Fortrade scammed me repetitively but I’m only giving an approximate date. It’s about 18 months ago that I started to realise that Fortrade were not paying me back the money that I was withdrawing
Fortrade scammed me repetitively for about 18 months and I followed the instructions that were given to me right down to the bottom line and I have lost tens of thousands of GBP Sterling
12 December 2025
Reply from Fortrade
Hello Christopher,
We are sorry to read about your experience and understand the seriousness of the concerns you have raised.
We have forwarded your comments to the relevant department and asked them to review your case. They will look into the matter, and we will provide you with an update as soon as we receive further information.
Thank you for bringing this to our attention.
Regards,
Fortrade.
started using the mobile app to manage
started using the mobile app to manage trades while away from desk and it is surprisingly powerful. i can trendlines and set directly from my phone. the latency is virtually non existent and i managed to secure a nice profit on the dax today.
28 June 2026
Unprompted review
Reply from Fortrade
Hello Timothy,
Thank you for your review. We are thrilled to hear that our mobile app gives you the power to manage your trades seamlessly while away from your desk. Providing low latency and precise charting tools is our top priority. Congratulations on your successful DAX trade today!
Best regards,
Fortrade.
The agents are very helpful and help…
The agents are very helpful and help you step by step. with tutorials. And always keep you up to date with market analysis.which is very helpful.
18 June 2026
Reply from Fortrade
Hello,
Thank you for your kind review. We're delighted to hear that you found our team helpful and that the step-by-step guidance, tutorials and market analysis have supported your learning and trading experience.
We truly appreciate your feedback and thank you for choosing Fortrade.
Regards,
Fortrade.
They call me more then 100 times in a…
They call me more then 100 times in a year everytime I told them pls don’t call me back but they are still calling me I think they are scam
26 June 2026
Unprompted review
Reply from Fortrade
Hello Sahin,
We are sorry to read about your experience and understand your frustration regarding the number of calls you have received.
We appreciate you bringing this matter to our attention. We have already forwarded your feedback to the relevant department so the circumstances can be reviewed, and we will look into what may have happened in your case.
Thank you for taking the time to share your feedback.
Regards,
Fortrade.
Constant support anytime
Constant support anytime, giving relevant education and guidance on how to be profitable in trading.
17 June 2026
Reply from Fortrade
Hello Ola,
Thank you for your review. We’re delighted to hear that you have found our team supportive and that the education and guidance provided have been valuable to you. We appreciate your feedback and wish you continued success on your trading journey.
Regards,
Fortrade.
Reply from Fortrade
Hello Behrooz,
Thank you for your review. We're delighted to hear that you find our platform easy to use. We strive to make the trading experience as straightforward and accessible as possible, so your feedback is greatly appreciated.
Regards,
Fortrade.
Fortrade and the first requirement in trading
In trading, the first requirement should be to be able to choose a reliable company.
Because only with a reliable company, can you expect to earn money.
With ForTrade, that requirement is met.
As a matter of fact, I believe that ForTrade must be among the best online trading companies that you can choose.
The second requirement should be to know when it's a good time to trade and when not to trade (or maybe what to trade and what not to trade)...
Anyway, I can't help saying: GO TO HELL, TRUMP.
YOU HAVE JUST MADE TRADERS LOSE MONEY!...
23 June 2026
Reply from Fortrade
Hello,
Thank you for taking the time to share your thoughts and for your kind words about Fortrade. We’re pleased to hear that you consider reliability to be one of the most important qualities in a trading provider and that your experience with us has reflected that.
We also appreciate your broader perspective on trading. Markets can be influenced by many factors, including major economic and political developments, making risk management and informed decision-making essential for all traders.
Thank you again for your feedback and support.
Regards,
Fortrade.
Excellent Customer service from here
Excellent Customer service from here, great team at work here, will recommend always.
9 March 2026
Reply from Fortrade
Hello Jay,
Thank you for your kind review. We’re delighted to hear that you had a positive experience with our customer service team and that you would recommend us to others. Your support and confidence in our team are greatly appreciated.
Regards,
Fortrade.
I have asked to stop calling
I have asked to stop calling, and they continued to do so a good while.. was feeling a little harassed since I explained to stop. They have now done so though, so it's about getting them to strike your account off their call list I guess.
5 February 2026
Unprompted review
Reply from Fortrade
Hello,
We are sorry to hear that you felt uncomfortable with the level of communication you received. We understand how important it is for clients' contact preferences to be respected.
We would like to look into this matter further. We have sent you an email requesting additional information so that we can identify your account and review the communications you received. We would appreciate it if you could respond to that email at your earliest convenience.
Regards,
Fortrade.
Reply from Fortrade
Hello Zaki,
Thank you for your review. We’re delighted to hear that you found our team helpful and that you had a positive experience with us. Your kind words are greatly appreciated.
Regards,
Fortrade.
The trading setup feels…
The trading setup feels straightforward. The regulation gives some peace of mind. I had to adjust the MT4 installation on my Mac since the steps were slightly different, but support helped me through it fairly quickly. Works fine now.
6 May 2026
Unprompted review
Reply from Fortrade
Hello Oliver,
Thank you for taking the time to share your experience. We're pleased to hear that you found the trading setup straightforward and that our regulatory framework gives you added peace of mind.
We're also glad our support team was able to assist you with the MT4 installation on your Mac and get everything running smoothly. Thank you for your kind feedback.
Regards,
Fortrade.
spreads on gdpjpy can widen during.
spreads on gdpjpy can widen during volatile hours but that is just normal market behavior for this pair although the order execution itself remains-very reliable.
18 June 2026
Unprompted review
Reply from Fortrade
Hello Mikel,
Thank you for your review. We appreciate your understanding that spread fluctuations can occur during periods of increased market volatility, particularly on pairs such as GBP/JPY. We're also pleased to hear that you have found our order execution to be reliable.
Regards,
Fortrade.
The people in company are giving mach more technical skills
I'm very happy with this company fortrade por I'm just starting and getting more confident and learning more thank you for the team supporting me and they're giving lots explanations how to make yourself more knowledge appreciated for that
17 June 2026
Reply from Fortrade
Hello Chabane,
Thank you for your kind review. We’re delighted to hear that you are gaining confidence as you learn more about trading and that our team’s support and explanations have been helpful along the way.
We truly appreciate your feedback and wish you continued success on your trading journey.
Regards,
Fortrade.
Reply from Fortrade
Hello Peter,
Thank you for your review. We’re delighted to hear that you found our team professional and patient. Providing clear guidance and support to our clients is something we take great pride in.
Regards,
Fortrade.
Experience was good mostly.
I was receiving regular phone calls for updates and guidance and then they just stopped suddenly.
9 June 2026
Reply from Fortrade
Hello Katherine,
Thank you for your review. We're pleased to hear that your experience was positive overall and that you found the updates and guidance helpful.
We are sorry to hear that the communication stopped unexpectedly. Your feedback is appreciated, and we will share it with the relevant team as we continually work to improve our service and client support.
Regards,
Fortrade.
The platform works perfectly
The platform works perfectly and i am making a profit. Just keep in mind that overnight swap fees on exotics are high, though this is the industry standard across
15 June 2026
Unprompted review
Reply from Fortrade
Hello
Thank you for your review. We’re pleased to hear that the platform has been working well for you and that your trading experience has been positive.
We also appreciate your comments regarding overnight swap fees and your recognition that these are standard across the industry.
Regards,
Fortrade.
Simple to learn and trades were almost…
Simple to learn and trades were almost instantaneous. Great App.
5 June 2026
Reply from Fortrade
Hello Conor,
Thank you for taking the time to share your experience. We're really pleased to hear that you found the platform easy to get started with and that trade execution met your expectations.
Regards,
Fortrade.
A follow up by the manager assigned to…
A follow up by the manager assigned to me
Is abysmally poor. He is yet to contact me and I’m beginning to reason that Fortrade is a scam.
12 June 2026
Reply from Fortrade
*** UPDATE 12/06/2026 ***
Hello,
We would like to provide you with an update regarding your review. Following our investigation, we have been informed that attempts have been made to contact you; however, the telephone number currently registered on your account goes directly to voicemail. To enable us to assist you effectively, we kindly ask that you ensure your contact details are up to date.
We appreciate your patience and look forward to resolving this matter for you.
Regards,
Fortrade.
--------------------------------------
Hello,
We are sorry to read about your experience and understand your concerns regarding the lack of follow-up you have received.
We would also like to reassure you that Fortrade is a fully regulated broker, and we are sorry that your recent experience has led you to feel otherwise. We take comments such as yours very seriously and are committed to reviewing any issues raised by our clients.
We have already forwarded your feedback to the relevant department and requested that your case be reviewed. We appreciate you bringing this matter to our attention and will investigate what may have caused the delay in communication.
Regards,
Fortrade.
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