my god these people are annoying, i signed up a year ago and quit the next day because i didnt need it, AND IM STILL GETTING AROUND 4-5 CALLS A WEEK!! Ive picked up twice telling them to leav... See more
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As a customer, so far I can say that they are doing an excellent job. and I feel that they treat me with great flexibility. I will wait for what the changes will be later...
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started using the mobile app to manage trades while away from desk and it is surprisingly powerful. i can trendlines and set directly from my phone. the latency is virtually non existent and i mana... See more
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The trading setup feels straightforward. The regulation gives some peace of mind. I had to adjust the MT4 installation on my Mac since the steps were slightly different, but support helped me through... See more
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Company details
- #105 of 106 best companies in Financial Institution
- #36 of 36 best companies in Gold and silver trading company
- #73 of 78 best companies in Investment service
Written by the company
Welcome to Fortrade: Your Trusted Trading Platform 🚀 At Fortrade, we redefine the trading experience, providing a comprehensive and user-friendly platform for traders across multiple countries. As a regulated entity, your security and peace of mind are our top priorities. With a commitment to transparency and integrity, Fortrade ensures a seamless trading journey for both novice and experienced traders alike. 💼 Regulated Excellence: Fortrade operates under strict regulatory frameworks, offering you the assurance of a secure and compliant trading environment. Our adherence to regulatory standards instills confidence in our platform, making us a trusted choice for traders worldwide. 💰 Commission-Free Trading: Say goodbye to hidden fees and unexpected charges. At Fortrade, we believe in transparent pricing. Enjoy commission-free trading on a wide range of financial instruments, allowing you to maximize your potential returns without worrying about additional costs eating into your profits. 🤝 Personalized Assistance: Our dedicated team of experts is here to support you every step of the way. Whether you're a beginner exploring the world of trading or a seasoned investor looking for advanced strategies, our personalized assistance ensures that your questions are answered promptly and your needs are met with precision. Key Features: Intuitive Platform: Navigate the markets effortlessly with our intuitive trading platform, equipped with powerful tools and real-time data to help you make informed decisions. Educational Resources: Expand your trading knowledge with our comprehensive educational resources, including tutorials, webinars, and market analysis, designed to enhance your trading skills and confidence. Multi-Device Accessibility: Trade anytime, anywhere, with our multi-device accessibility. Whether you prefer desktop, mobile, or tablet, Fortrade ensures that you have access to the markets whenever inspiration strikes. Secure Transactions: Your security is our priority. Fortrade employs state-of-the-art encryption technology to safeguard your personal and financial information, ensuring that your transactions are conducted with the utmost security. 🌟 Join the Fortrade Community Today: Experience the difference with Fortrade – where trust, transparency, and personalized service converge to create a trading platform like no other. Join our community today and embark on your journey towards financial success with confidence. Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Contact info
United Kingdom
- www.fortrade.co.uk
You should know
3.6
Average
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Fortrade
Hello Peter,
Thank you for your review. We’re delighted to hear that you found our team professional and patient. Providing clear guidance and support to our clients is something we take great pride in.
Regards,
Fortrade.
Experience was good mostly.
I was receiving regular phone calls for updates and guidance and then they just stopped suddenly.
9 June 2026
Reply from Fortrade
Hello Katherine,
Thank you for your review. We're pleased to hear that your experience was positive overall and that you found the updates and guidance helpful.
We are sorry to hear that the communication stopped unexpectedly. Your feedback is appreciated, and we will share it with the relevant team as we continually work to improve our service and client support.
Regards,
Fortrade.
The platform works perfectly
The platform works perfectly and i am making a profit. Just keep in mind that overnight swap fees on exotics are high, though this is the industry standard across
15 June 2026
Unprompted review
Reply from Fortrade
Hello
Thank you for your review. We’re pleased to hear that the platform has been working well for you and that your trading experience has been positive.
We also appreciate your comments regarding overnight swap fees and your recognition that these are standard across the industry.
Regards,
Fortrade.
Simple to learn and trades were almost…
Simple to learn and trades were almost instantaneous. Great App.
5 June 2026
Reply from Fortrade
Hello Conor,
Thank you for taking the time to share your experience. We're really pleased to hear that you found the platform easy to get started with and that trade execution met your expectations.
Regards,
Fortrade.
A follow up by the manager assigned to…
A follow up by the manager assigned to me
Is abysmally poor. He is yet to contact me and I’m beginning to reason that Fortrade is a scam.
12 June 2026
Reply from Fortrade
*** UPDATE 12/06/2026 ***
Hello,
We would like to provide you with an update regarding your review. Following our investigation, we have been informed that attempts have been made to contact you; however, the telephone number currently registered on your account goes directly to voicemail. To enable us to assist you effectively, we kindly ask that you ensure your contact details are up to date.
We appreciate your patience and look forward to resolving this matter for you.
Regards,
Fortrade.
--------------------------------------
Hello,
We are sorry to read about your experience and understand your concerns regarding the lack of follow-up you have received.
We would also like to reassure you that Fortrade is a fully regulated broker, and we are sorry that your recent experience has led you to feel otherwise. We take comments such as yours very seriously and are committed to reviewing any issues raised by our clients.
We have already forwarded your feedback to the relevant department and requested that your case be reviewed. We appreciate you bringing this matter to our attention and will investigate what may have caused the delay in communication.
Regards,
Fortrade.
Primary assessment of the clients…
Primary assessment of the clients faculty,as there are risks.
3 June 2026
Reply from Fortrade
Hello,
Thank you for your feedback and for the positive rating you have given us. We appreciate your recognition of the importance of assessing each client's circumstances and understanding of the risks involved before trading. Promoting responsible trading and ensuring clients are aware of the risks are key priorities for us.
Regards,
Fortrade.
I part set a account up
I part set a account up, and changed my mind and didnt compleate the set up, i have litterally had 5 calls off them in past 2 days and they havent stopped calling for over a year. They harras and badger, any company that applys so much pressure is no good.
Honestly stay well away they will hound you the second they get your details on file, they phone from land lines, fake mobile numbers and you can block 1 and they just keep calling from all these other foney numbers they have. Their staff probably think its funny but i'm guessing they arn't earning very much which is why they are trying to pass the time harrasing people that were fooled into thinking it may have been a professional company.
5 June 2026
Unprompted review
Reply from Fortrade
Hello,
We are sorry to read about your experience and would like to apologise for the frustration this situation has caused.
We would like to investigate this matter further. To help us do so, we kindly ask that you respond to our Information Request with your details so we can locate your account and review the communications you have received.
Please note that this Trustpilot page is dedicated exclusively to clients of our UK entity. If you are not a UK-based client, we will ensure that your feedback is passed to the relevant department and entity for review.
We appreciate your cooperation and look forward to hearing from you so that we can investigate this matter further.
Regards,
Fortrade.
Reply from Fortrade
Hello,
Thank you for your review, Simon. We’re delighted to hear that you received clear and precise answers, and that Sahil’s patience and support helped make your experience a positive one.
Regards,
Fortrade.
Over charging right across the board
Over charging right across the board, delayed fund location, poor platform - system takes a lot of time during busy trading. requesting bank card details pics.
29 May 2026
Reply from Fortrade
Hello Zulfkar,
We are sorry to read about your experience and understand your concerns regarding the charges, platform performance and verification process.
Please note that certain verification documents may be required as part of our regulatory and security obligations, which are designed to help protect our clients and ensure compliance with applicable regulations.
We have already forwarded your feedback to the relevant department for review and are currently looking into the matters you have raised. We appreciate you bringing these concerns to our attention.
Regards,
Fortrade.
Nuisance company
I created an account out of curiosity of the trading platform. Immediately I received a call from my account "manager". Told them I only signed up out of curiosity and didn't want to press ahead with anything. A couple of weeks later another call, told them I'd had a look and didnt understand enough about trading so wanted to leave it. The "manager" got very pushy trying to get me on their training programme to which had had to say again 3 times im NOT interested. He finally got the hint and said he was closing my account only to call me a few weeks later with the exact same conversation, to which I gave him the same answer again! And now today again a very pushy call telling me they're expecting big movement friday and when I said no AGAIN the lady on the phone then told me I dont understand what shes saying, to which I replied "NO YOU LOT DONT UNDERSTAND THE WORD NO" nuisance company.
3 June 2026
Unprompted review
Reply from Fortrade
Hello Jamie,
We are sorry to read about your experience and understand your frustration regarding the communication you received. We appreciate you taking the time to share your feedback with us.
We take comments of this nature seriously and have already passed your concerns to the relevant department for review. We are currently looking into the matter to better understand what happened and whether your communication preferences were handled appropriately.
Thank you for bringing this to our attention.
Regards,
Fortrade.
Great and helpful team in this company
Great and helpful team in this company, but I think communication needs to be better, and explanation in certain cases
27 May 2026
Reply from Fortrade
Hello,
Thank you for your review, Sandor. We’re glad to hear that you found our team helpful and supportive.
We also appreciate your feedback regarding communication and explanations, and we will take your comments on board as we continue to improve our service.
Regards,
Fortrade
Lovely people and they were every…
Lovely people and they were every helpful in teaching how trading works.
3 June 2026
Reply from Fortrade
Hello Abdi,
Thank you for taking the time to share your experience. We’re delighted to hear that our team was able to support you and help make trading easier to understand as you continue learning.
Regards,
Fortrade.
delay to deposite
1 June 2026
Reply from Fortrade
*** UPDATE 03/06/2026 ***
Hello Gholamhossein,
We would like to provide you with an update regarding your review. Following an internal review, we have been informed that your deposit was made on the 28th during the Eid holiday period, during which our offices were closed from the 27th until the 29th, which may have contributed to the delay experienced.
We have also been informed that additional verification was required due to a missing Proof of Address document. Your account has now been verified successfully and confirmation has been sent to you by email.
We appreciate your patience and thank you for bringing your concerns to our attention.
Regards,
Fortrade
------------------------------
Hello Gholamhossein,
Thank you for your feedback. We are sorry to hear about the delay you experienced with your deposit.
We have already passed your comments to the relevant department so the matter can be reviewed and checked accordingly. We appreciate your patience and thank you for bringing this to our attention.
Regards,
Fortrade.
Market was very volatile
Market was very volatile today but my stop loss was hit exactly on the price i set. very reliable execution on this platform.
30 May 2026
Unprompted review
Reply from Fortrade
Hello Ryan,
Thank you for taking the time to share your experience. We’re glad to hear that your stop loss was executed accurately despite the market volatility, and that the platform performed reliably during active trading conditions.
Regards,
Fortrade
Good Broker overall with very
Good Broker overall with very competitive pricing on fx majors. however i found it frustrating that i could only withdraw my profits to the exact same debit card i used for depositing.
29 May 2026
Unprompted review
Reply from Fortrade
Hello Moen,
Thank you for taking the time to share your feedback. We’re pleased to hear that you are satisfied with the pricing and overall trading experience.
We also appreciate your comments regarding the withdrawal process. Please note that, for security and regulatory reasons, withdrawals are often required to be returned to the original payment method used for deposits.
Regards,
Fortrade.
I needed more training
22 May 2026
Reply from Fortrade
*** UPDATE 01/06/2026 ***
Hello Andre,
We would like to provide you with an update regarding your feedback. Following a further internal review, we have been informed that educational guidance and assistance with platform navigation and risk management had already been provided to support your experience.
Please note that, due to regulatory requirements, there are limitations regarding the type of personalised trading guidance and ongoing mentorship that can be offered. However, we always aim to provide clients with the maximum level of educational support permitted within the applicable regulations.
We appreciate your feedback and thank you for your understanding.
Regards,
Fortrade
--------------------------
Hello Andre,
Thank you for your feedback. We appreciate your comments and understand that you were looking for additional training and guidance.
We have already passed your feedback to the relevant team so they can review your case and provide further assistance where possible.
Regards,
Fortrade.
kept calling me again and again after i…
kept calling me again and again from different numbers as I kept blocking the previous ones after I clearly told them i’m not interested.
22 May 2026
Reply from Fortrade
***UPDATE 01/06/2026***
Hello Shaina,
We would like to provide you with an update regarding your case. Following an internal review, we have been informed that a member of our team initially assisted you through a co-browsing session and arranged a follow-up appointment. Further contact attempts were made afterwards, however no response was received and it was not communicated to us that you were no longer interested.
We have also been informed that a request to delete the account was later received, and no further calls were made following this request.
We appreciate you bringing your concerns to our attention and hope this helps clarify the situation.
Regards,
Fortrade.
---------------------------
Hello Shaina,
We are sorry to read about your experience and understand your frustration regarding the communication you received.
We have already passed your feedback to the relevant department so the matter can be reviewed and addressed accordingly. We appreciate you bringing this to our attention.
Regards,
Fortrade.
Good training to an amateur.
28 May 2026
Reply from Fortrade
Hello,
Thank you for your feedback, Frederick. We’re really glad to hear that you found the training useful and easy to follow as you begin your trading journey.
Regards,
Fortrade
Very good to set up but still need help…
Very good to set up but still need help to trade since I am new in the trading industry
28 May 2026
Reply from Fortrade
Hello Patrick,
Thank you for your review. We’re pleased to hear that you found the setup process straightforward, and we completely understand that starting out in trading can feel overwhelming at first. Our team is always here to provide guidance and support as you continue learning.
Regards,
Fortrade
Reply from Fortrade
Hello Salim,
Thank you for your review. We’re delighted to hear that you’ve had such a positive experience with our services.
Regards,
Fortrade
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