my god these people are annoying, i signed up a year ago and quit the next day because i didnt need it, AND IM STILL GETTING AROUND 4-5 CALLS A WEEK!! Ive picked up twice telling them to leav... See more
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As a customer, so far I can say that they are doing an excellent job. and I feel that they treat me with great flexibility. I will wait for what the changes will be later...
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started using the mobile app to manage trades while away from desk and it is surprisingly powerful. i can trendlines and set directly from my phone. the latency is virtually non existent and i mana... See more
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The trading setup feels straightforward. The regulation gives some peace of mind. I had to adjust the MT4 installation on my Mac since the steps were slightly different, but support helped me through... See more
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Company details
- #105 of 106 best companies in Financial Institution
- #36 of 36 best companies in Gold and silver trading company
- #74 of 78 best companies in Investment service
Written by the company
Welcome to Fortrade: Your Trusted Trading Platform 🚀 At Fortrade, we redefine the trading experience, providing a comprehensive and user-friendly platform for traders across multiple countries. As a regulated entity, your security and peace of mind are our top priorities. With a commitment to transparency and integrity, Fortrade ensures a seamless trading journey for both novice and experienced traders alike. 💼 Regulated Excellence: Fortrade operates under strict regulatory frameworks, offering you the assurance of a secure and compliant trading environment. Our adherence to regulatory standards instills confidence in our platform, making us a trusted choice for traders worldwide. 💰 Commission-Free Trading: Say goodbye to hidden fees and unexpected charges. At Fortrade, we believe in transparent pricing. Enjoy commission-free trading on a wide range of financial instruments, allowing you to maximize your potential returns without worrying about additional costs eating into your profits. 🤝 Personalized Assistance: Our dedicated team of experts is here to support you every step of the way. Whether you're a beginner exploring the world of trading or a seasoned investor looking for advanced strategies, our personalized assistance ensures that your questions are answered promptly and your needs are met with precision. Key Features: Intuitive Platform: Navigate the markets effortlessly with our intuitive trading platform, equipped with powerful tools and real-time data to help you make informed decisions. Educational Resources: Expand your trading knowledge with our comprehensive educational resources, including tutorials, webinars, and market analysis, designed to enhance your trading skills and confidence. Multi-Device Accessibility: Trade anytime, anywhere, with our multi-device accessibility. Whether you prefer desktop, mobile, or tablet, Fortrade ensures that you have access to the markets whenever inspiration strikes. Secure Transactions: Your security is our priority. Fortrade employs state-of-the-art encryption technology to safeguard your personal and financial information, ensuring that your transactions are conducted with the utmost security. 🌟 Join the Fortrade Community Today: Experience the difference with Fortrade – where trust, transparency, and personalized service converge to create a trading platform like no other. Join our community today and embark on your journey towards financial success with confidence. Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Contact info
United Kingdom
- www.fortrade.co.uk
You should know
3.6
Average
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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They handle people account with out…
First of all, I receive more than 40 a year from the company before making the decision of trading.
Second 2 or 3 years after, I accepted to trade taking my time to open an account, topped the account and all was ok but, two weeks after the same person or whosoever cancelled my account sending £400 back to my bank account but the margin was £530.
After all, I will be glad if the person who chaise reopens and activate the account after make me loose money
31 March 2026
Reply from Fortrade
Good afternoon Mari,
First of all, thank you for taking the time to share it with us. We're very sorry to hear about your experience. At Fortrade, we're proud of our agents who always take care of our clients, giving them the tools they need to make their own decisions.
We've contacted your account manager to understand what happened in this situation and to provide you with the explanation you deserve.
Please be assured that we'll do our best to help you understand what happened.
Kind regards,
Fortrade
***UPDATE***
Dear Mari,
Thank you for your patience while we looked into your case.
After carefully reviewing your account with the relevant department, we can confirm that your account was closed following an internal review, in line with our policies and regulatory obligations.
We understand that this situation may feel unclear or frustrating, especially regarding the difference in the amount returned. Please rest assured that all actions taken on your account were carried out following a thorough assessment and in accordance with our Terms and Conditions.
While we are not able to share specific details about the internal decision, we want to reassure you that this was handled with careful consideration and in line with our responsibility as a regulated company.
We truly appreciate you bringing this to our attention and remain available should you have any further questions.
Kind regards,
Fortrade
Reply from Fortrade
Dear Kevin,
Thank you very much for your rating! Wishing you the best on your trading journey.
Best regards,
Fortrade
Thanks but to time consuming for making…
Thanks but to time consuming for making investments sorry.irene
26 March 2026
Reply from Fortrade
Hi Irene,
Thank you for your feedback — we really appreciate you taking the time to share it.
We understand that efficiency is key when it comes to investing, and we’re sorry to hear that your experience felt too time-consuming. We’re continuously working on improving our platform to make the process as smooth and user-friendly as possible.
If there’s anything specific that felt complicated or could be improved, we’d love to hear your thoughts.
Wishing you all the best in your investing journey.
Kind regards,
Fortrade
i requested a payout on monday and the
i requested a payout on monday and the money landed in my account on wednesday so i am impressed.
9 March 2026
Unprompted review
Reply from Fortrade
Hello,
Thank you for sharing your experience. We’re glad to hear that your withdrawal was processed quickly and that the funds reached your account without issues.
Regards,
Fortrade
THREE MONTHS BANK STATEMENTS
I had to contact the account manager regarding a request for a copy of the bank card used for deposits with a few of the sensitive numbers obscured.
I was quite taken a back when I was asked to provide three months of my bank statements. When I questioned about the transactions on the statement, he said that they can be obscured. It was not required for identification process as that had been provided at time of opening the account.
Why ask for three months of bank statements? Very strange request for sure.
I have checked their website and cannot find any details that would confirm their policy or requirements re bank statements.
Philip
17/01/2026
It was good to get a response from Fortrade. I am looking forward to the phone call from the account manager. On another matter re poor service. He should have phoned me in the first place when my deposits were kept pending since last week. I noticed that the funds had not been credited to my account at which point I called him and was told that it was because of details outstanding. No communication was received regarding any issues. There should have been a systems notification or a call from the account manager regarding pending items. Since my call, I have now requested for the deposits to be returned.
Very disappointed with the service.
Philip
19/03/2026 update
I am yet to receive a call or communication regarding the matter raised. I was informed on `7/03/26 that I would be contacted to let me know the requirements re Bank Statements and am yet to hear from the account manager.
Poor service
Phil
24/03/26
I have since had a call (on 19/03) from a senior manager who had taken the time to contact me and explain matters, which was good to hear. He had listened in to the telephone conversation and that the request for the bank statement was for one month (the latest) and not for the past three months. Encouraged by his call. This all made sense.
Thank you Nat.
Phil
16 March 2026
Unprompted review
Reply from Fortrade
*** 24/03/2026 UPDATE***
Hello Philip,
We understand that you have now been contacted and that the request for documentation has been further explained to you.
We appreciate your patience while this was clarified and hope that this has helped resolve any confusion regarding the request.
Regards,
Fortrade.
----------------------
Hello Philip,
We sincerely apologize for any confusion or frustration this situation may have caused and appreciate you taking the time to share your experience in such detail. We understand how this request may have seemed unclear, especially if you were unable to find the relevant information on our website.
Please be assured that your review has been shared with the relevant department. Your account representative will reach out to you directly to provide a clear explanation and guide you on where this information can be found, as well as address any questions you may have.
Regards,
Fortrade.
**19/03/26 Update**
Good morning Philip,
We apologize for any inconvenience caused by this delay.
We've reached out to the person's manager in order to assure this happens today.
On a different matter, kindly note that this is not a support channel and such requests are not handled here. for support matters, kindly contact your account manager by email or support@fortrade.com .
We hope this matter will be resolved shortly and wish you a pleasant day.
Fortrade
Excellent
Patient from the staff and good education and impartation of skills in trading
12 March 2026
Reply from Fortrade
Hello,
Thank you for your review and for sharing your experience. We’re pleased to know that our team’s support and guidance have been helpful to you.
Regards,
Fortrade.
Harassment Through Repeated Phone Calls!
Since registering on their platform, I have been receiving nonstop phone calls from them for months. Despite informing them by both phone and email that I am not interested, the calls continue.
They refuse to take no for an answer and repeatedly call from different numbers, making it impossible to stop the calls simply by blocking them.
I only signed up for a demo account but never used it. Nevertheless, they continue to call me in an attempt to persuade me to open an account.
PLEASE DELETE MY ACCOUNT AND STOP CALLING MY NUMBER FORTRADE!!! I AM NOT INTERESTED IN YOUR SERVICE!!!
11 March 2026
Unprompted review
Reply from Fortrade
*** UPDATE 12/03/2026 ***
Hello Bluesky,
Following your request, we have now deleted your account from our system. We sincerely apologize again for the experience you described and appreciate you bringing the matter to our attention.
We hope that resolving this request promptly has helped improve your impression of our company and that we were able to handle the situation in a way that met your expectations.
Regards,
Fortrade.
----------------------------------
Hello Bluesky,
We are very sorry to read about your experience and sincerely apologize for the frustration this situation may have caused. What you describe is not how we operate, so it is surprising for us to hear this and we would genuinely like to understand what may have happened. If you would like your account deleted, we will of course arrange this for you. Alternatively, if you prefer to keep using the demo account, we can leave it active and place a note on your profile to ensure that you are not contacted again. Please reply to the email we have sent you with your details so we can locate your account and review the situation carefully.
Regards,
Fortrade.
Simplicity of the app....transaction is…
Simplicity of the app....transaction is reliable and easy...you can deposit and withdraw easily, no issues......account officer Mr Debi does an excellent job keeping me updated with informations about all instruments so i make best decisions about my trading....overall the experience so far is excellent.
26 February 2026
Reply from Fortrade
Hello,
Thank you for taking the time to share your experience. We’re pleased to know things have been going well for you so far and truly appreciate your positive feedback.
Regards,
Fortrade.
Recommended
Great platform for new traders. On call facility is superb to know about current trends and analysis. Highly recommend it. Just missing detailed analysis of few trades which I would like to have.
26 February 2026
Reply from Fortrade
Hello,
Thank you for your review and for sharing your experience. We’re pleased to hear that you find the platform helpful, especially the on-call support and market insights. We also appreciate your suggestion and will take your feedback into consideration as we continue to improve our services.
Regards,
Fortrade.
Reply from Fortrade
Hello,
Thank you for your review, we appreciate your positive feedback and are glad to know you found the experience helpful.
Regards,
Fortrade
The organisation is very good.Staff are very polite and show care and interest on their students.
From the beginning of contacting Fortrade, I was made welcome. So far, I'm confident this organise would help me achieving my trading expectation.
20 February 2026
Reply from Fortrade
Hello,
Thank you for your thoughtful review, we’re very pleased to hear that you felt welcomed and supported from the beginning. It’s encouraging to know our team’s approach has made a positive impression, and we appreciate your confidence in us.
Regards,
Fortrade
Very good all round clean
20 February 2026
Reply from Fortrade
Hello
Thank you for your review, we truly appreciate your positive feedback.
Regards,
Fortrade
Brilliant future
As I am new here and don't know too much but when I see it is really good to be involved with and there is bright prespecive in future.
24 February 2026
Reply from Fortrade
Hello,
Thank you for your review, we’re glad to have you with us and appreciate you sharing your initial thoughts.
Regards,
Fortrade
Reply from Fortrade
Hello,
Thank you for your review, we appreciate you taking the time to share your feedback and your support.
Regards,
Fortrade.
Reply from Fortrade
Hello,
Thank you for your review, we truly appreciate your positive feedback and your support.
Regards,
Fortrade
Account Manager is polite and…
Account Manager is polite and understanding. Very helpful and supportive.
17 February 2026
Reply from Fortrade
Hello,
Thank you for your kind words, we’re glad to hear that you’ve had a positive experience with your Account Manager and appreciate you sharing your feedback.
Regards,
Fortrade.
platform feels stable and pricing.
platform feels stable and pricing is fair though the mobile layout could use slight tweaks, still comfortable enough for daily use
14 January 2026
Unprompted review
Reply from Fortrade
Hello,
Thank you for your feedback, we appreciate you sharing your experience and will take your comments into consideration as we continue to improve our platform.
Regards,
Fortrade
market access is broad enough for my…
market access is broad enough for my strategies and execution stays steady, the experience feels reliable during long trading days.
12 January 2026
Unprompted review
Reply from Fortrade
Hi Rodolfo,
Thank you for sharing your feedback. We’re pleased to hear that our market access supports your trading strategies and that execution remains stable, even during long trading sessions. Providing a reliable and consistent trading experience is very important to us. Should you need any assistance, our team is always here to help.
Fortrade
i apreciate how clearly they explain
i apreciate how clearly they explain margin rules. In some regions leverage is set at 1 30, and the margin requirments are laid out in a straightforward way 🙌
9 December 2025
Unprompted review
Reply from Fortrade
Hi Jeff,
Thank you so much for your great feedback! We’re really glad to hear that you appreciate the clarity of our margin explanations. Providing transparent information—especially around leverage limits and margin requirements—is something we take very seriously, so it’s fantastic to know it’s helping you trade with confidence. 🙌
If you ever have questions or want us to break anything down further, we’re always here to help!
Warm regards,
Fortrade
customer service helped me once at 11pm
customer service helped me once at 11pm, replied in like 10 minutes. super polite and solved my issue right away. feels like they actually care
5 November 2025
Unprompted review
Reply from Fortrade
Dear Ortons,
Thank you so much for taking the time to share your experience! We’re really happy to hear that our customer service team was able to assist you quickly — even at 11pm — and resolve your issue right away. Providing fast, polite and genuinely caring support is something we work hard for, so your feedback truly means a lot.
If you ever need anything else, we’re always here to help.
Best regards,
Fortrade
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