Danske Fragtmænd A/S Reviews 

Come, didn't call, didn't find the office, Left. Asked me to call the sender and coordinate a rerun. A joke.

The order number was AV296837.

First and last time!
The day of delivery they changed the estimated time 3 times but never showed up. Was told that it was a mistake and they would deliver it the next day. I'm staying at home 2 days in a row now and then i get a message that they tried to deliver but nobody was home. Which was a lie because I was home waiting! They have no customer service either. Avoid this company if you can!
CW333246

It has been couple of times that i got goods delivered by DF…. And it is always something that is not right (either damaged or missing). I let things slide but now they earned this review. During my order i selected an option that DF can’t leave parcel without receiver’s signature (kvitering) yet not only they left it but also they left it in a very random place apparently. I only found out later through emails with customer service that the delivery person left parcel in the trash bin area (so obviously not by the door). I live in a 10 story building. They also didn’t even bother to reach me by calling on the phone nor door phone. At the end my parcel is gone, which is no wonder, since they left it in the place fully accessible to the entire world without even letting me know that they left it. The thing is that they left it without me confirming the pick up although this option was marked in the order. Unfortunately, it is not me who picks up delivery company, as it is the store. I would not recommend them. Period!

A complete disaster. Never ever again! The guys are supposed to deliver quite valuable goods, they might pass by the address but they do not ring the bell and record as if none was home. I have experienced this 4/5 times by now. People is working from home or avoiding to go out because an expected delivery and then… Additionally, their customer service is only for corporate and not for private so you keep getting pushed towards your sender (supplier) which then have to handle the procedure. Frankly, they damage the customer experience of reliable suppliers by not being able to do their own job. Worst shipping company experience I have tried so far.

God service, levering som lovet

Excellent and efficient service. Absolutely no complaints. I would highly recommend.

Delivered on time as promised with friendly staff. E-mails and sms notifications to help with tracking where helpful.

Fantastic move! I found them very helpful throughout the whole process, especially as a non-Danish speaker in Denmark. I would definitely recommend!

Hurtig levering - optimal information om leveringsprocessen👍🏻😊

Great service! Ordered on Wednesday evening, arrived before lunch on Friday. I will most certainly love the wine!

I have never had such a bad experience with receiving a delivery. During the first attempt I had to leave work early to be home for the scheduled time. The time changed while I was on the way to an earlier one, so of course I missed it. I asked the driver to leave the delivery at the door since it's not my fault the time changes. The driver was rude and hanged up on me. My dogsiter was luckily around but she didn't see anyone trying to make a delivery or even the truck in the area. When the driver marked it as "not delivered because we were not home" she was however home so they didn't even try to delivery it. There was someone home, the driver didn't even try to deliver it. Second attempt I didn't get any time estimate on the tracking so I had to go back and forth with the customer service over and over and of course in the promised time nobody showed. I have to ask yet again what is the delivery coming. I was told it's delayed, wait 30-40 min more. Hour and half later the driver finally showed and I had to go out and carry it to the building (not to the 4th floor.. just to the building.. also there is an elevator) . Horrible customer service, lazy, rude and lying drivers. Wish I could go to minus with stars because this doesn't deserve even one.

We actually chose another moving company, but that fell through due to miscommunication. I contacted Velislav and Danske Fragtmænd Express and they stepped in. We could not be more thankful. The team was thorough and professional and fast!. I would definitely recommend and would contact them first in the future.

I had a great experience with Dankse Fragtmænd. The service before the move was excellent. I got a friendly visit to estimate the cost of my move and got some great advice on how to pack and how many boxes I would need to rent. Renting the boxes was also super easy - they were dropped off and picked up to my convenience. The move itself was professional and smooth. The guys worked really hard on a really hot day and still managed to be friendly and put the boxes and things we want into the right rooms. Nothing was damaged!

They just delivered my 980 kilo pallet with wood on the street not even near my house.. Driver doesn't pick up his phone anymore and is not taking any responsibility for his "mistake". Shame on them!

Great business model... but only good for DF.
They tried delivering once and I missed them (arguably). Instead of leaving it with the neighbour or calling to check (our phone number is printed on the door), they took it the parcel away.
Whereas other couriers have pick up points all around town, DF dont, so you have to go and pick the parcel up in taastrup - 40 km away! Otherwise, you need to pay again... great business model.
The second time, they just didnt deliver so another courier was used to go and pick it up from DF. A courier to pick up from the courier... yes, surreal.
I have now agreed with my supplier that we will not buy from mthem unless the use a proper courier.

I received a call from the delivery man, but couldn't answer at the time he called. Then I called back to the number two times and the line was busy. The third time I called he picked up. He was speaking in danish while I was speaking in english, and he would just reply in english if I didn't understand what he was saying. I then found out he had left my package in the entrance of the building without even ringing on the doorbell or intercom. If I hadn't called to the number that he called me from I wouldn't have known that the package was already "delivered", which could be easily stolen, since it had a picture of the product on the box and being an expensive product can caught attention of people.