France.com Reviews 53

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Don’t bother with France, people are rude beyond belief , metro seriously over crowded. Food in supposed to be top quality restaurants tasteless & waiters have a real problem with British, hated my s... See more

Rated 3 out of 5 stars

France, you’re beautiful, cultured, and full of vibes but let’s be real🤷🏻‍♂️I love leaving you even more than arriving. Every café charged me like I was buying real estate, and every waiter looked a... See more

Rated 1 out of 5 stars

Absolutely no Vegan options whatsoever, the people are rude if you ask for an alternative or to not include dairy in food or drink, not just as a vegan but also my son has had a severe intolerance to... See more

Rated 2 out of 5 stars

Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place,... See more

Company replied

Company details

  1. Travel agent
  2. Tour operator

Information provided by various external sources

France.com is the ultimate resource for planning your trip to France. Online since 1994. Hotels, tours and packages in France. We have the most complete line of travel services in France.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

53 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t bother with France

Don’t bother with France, people are rude beyond belief , metro seriously over crowded.
Food in supposed to be top quality restaurants tasteless & waiters have a real problem with British, hated my stay there will not return . France you have some serious issues with visitors.

30 March 2026
Unprompted review
Rated 3 out of 5 stars

France

France, you’re beautiful, cultured, and full of vibes but let’s be real🤷🏻‍♂️I love leaving you even more than arriving. Every café charged me like I was buying real estate, and every waiter looked at me like I mispronounced “bonjour” along with croissant on purpose. You’re a dream… a scary one but still a dream 💭 and also one I can only afford once a month 🤣

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Britine

I have an account with Britline who are French speaking organisation for CA bank.
Having limited French language understanding the service Britline provide is outstanding.
The staff are professional and patient
Invaluable when needing a French bank account and owning a property in France

6 March 2025
Unprompted review
Rated 1 out of 5 stars

Apple France incompetence in delivering an order

I ordered several Apple items on the 4th of February from Apple France, with expedited delivery on the 6th of February. I have received part of the order except for a Studio display Nano, which has not yet been delivered yet (12 days since the order on top of paying for an expedited delivery) . I called Apple numerous times; I used online Apple support that the misinformation is leading as the screen had not been delivered, and their site says it was, which is fraud. They admitted the mistake and said it would be delivered on the 10th of February, but I still have not received it. Every time I call, they say they are addressing it, and nothing has happened yet

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Don’t never ever get something from the…

Don’t never ever get something from the company named netatmo they are scam have not delivered a regulator that i already payed for about 200 euros . No package/but they robbed my for the money.
Please everybody out there dont have any contacts with this company 🙏🏻

8 November 2024
Unprompted review
Rated 1 out of 5 stars

one word to sum up EU Zone and Duc…

one word to sum up EU Zone and Duc Transport in France, SCAMMERS,
On october 10th 2024 we decided to purchase a mobile home from the company eu zone , we signed a contract with 40 % of the cost put down and the remainder to be payed after delivery, delivery was arranged and we could track the progress, we then started receiving messages saying we needed a certificate for them to cross the french border this was another 16.00 euros we obviously we said no but they said if you do not pay this they would not deliver the mobile home, so we reluctantly payed the money, soon after that we received more messages saying that a crucial cable had snapped and could not go any further so they yet again asked for more money which we refused, then the transport company messaged us asking for the money otherwise we could not have the mobile home, yet again we said NO, we asked them for photo evidence but we never received these, after several more messages we said NO again, so the transport company said they would take it back to eu zone, we then questioned this how can you take it back if it needs a new cable which they ignored, we then received another message saying we needed to pay more money to pay for another transport company to deliver, we again said no, and this is where we stand at the moment, so our advice is do not use these two companies they are scammers, in our search for mobile homes we have found that 99% of companies are scammers, they are being enabled by google and face book as this is where they advertise, so be warned.

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Rude staff, absolutely no Vegan options whatsoever. Bring your own food. Especially dairy.

Absolutely no Vegan options whatsoever, the people are rude if you ask for an alternative or to not include dairy in food or drink, not just as a vegan but also my son has had a severe intolerance to dairy since he was a baby - the French were very unhelpful and surprisingly confused at the idea. We survived on side salads! Would not recommend. We will not be returning.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

IKEA FRANCE

IKEA FRANCE - shame on you with your return policy. Really poor customer service and misleading information on your website on returns

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Be aware about RemisesEtPrivileges.fr

Hello everyone,
I noticed my bank account has been charged 18.90 Euro monthly, by RemisesEtPrivileges.fr. I was confused since I had never asked for it, and even did not remember what is this all about, I searched and found out that in February 2021 when I registered on the Auchan magazine online shopping, this page popped out and I thought it is a part of registration and filled the form, not knowing that there is a monthly charge, I feel being tricked, I stopped it but already they have got 132 Euro out of my account, I asked for a reimbursement but still no news just be aware.

7 August 2021
Unprompted review
Rated 5 out of 5 stars

Family of 8 package tour to Paris!!

Just finished my family of 8 trip to Paris with france.com JOhn is wonderfull! he guided us each and everyday with every activities to do for a day through text, time and ticket to bring to museums etc. My family had a wonderful time, we got what we pay! package tour that is personalized by John and me was amazing , we didn't get lost and we enjoyed our time. I sure recommend John to do a package tour. for any group! I would do it again!!!

Sandra

12 September 2018
Unprompted review
Rated 1 out of 5 stars

Never use France. com for your France tours.

We are left on our own and there is no office in France for us to call. We were promised hop on bus tickets but didn't receive it. We were not picked up in the train station in paris and had to pay for our rides from our hotels in nice and avignon to the train station. So far, we have not received our voucher for the Louvre and don't know if we will have a transfer at the end of our tour to the train station. Stressed out and not enjoying our vacation. Thank God they did okay with our hotels.

7 April 2018
Unprompted review
Rated 5 out of 5 stars

Jake Sanchez

I came to France looking for a good time with my husband and kids, that's exactly what i ended up getting. France is such a culturally diverse place where you can absolutely enjoy many things with your family or even yourself. The Eiffel Tower tourism place was amazing and the Park was astonishing. Definitely reconsidering going over the summer with my whole family again!

23 March 2017
Unprompted review
Rated 3 out of 5 stars

trip bus city tour + boat tour

the staff in the office when i collected my voucher was kind. The 1st part of the tour,on the bus,was very essential,but good. The guide on the coach was nice. It was a quick overview of Paris,good and useful to have a general sightseeing.
The 2nd part,on the boat was not so nice,first of all the crew not kind,they obligate people standing on the entrance to force a smile to take a picture,without approval. No hearphones,but an old kind of device,which was uncomfortable. The boat itself also not very pleasant.

14 September 2014
Unprompted review
Rated 3 out of 5 stars

Over-priced

It was nice to skip the lines at the Moulin Rouge and have seats towards the front, but other than that there were no perks to reserving through this company.

I knew that it was more expensive than booking on my own, but I wanted the security of a ride home late at night and decided to go through this company. First of all, the tickets are cheaper if you buy them at the Moulin Rouge, and the river cruises are as cheap as 7 to 14 euro.
What was irritating was how much TIME everything took. I am ok with taking my time and relaxing--but there was no need for this tour to be as long as it was. We waited around after the cruise for a half hour to "eat," but I though it would be a better use of time to move on to another nearby tourist destination--like the Arc du Triumph. Paris is not that big of a city, and all that extra time spent driving between locations/waiting was not necessary if only to pad the time and make you feel like you go your money's worth.

The show was good though.

2 September 2014
Unprompted review
Rated 4 out of 5 stars

a wonderful day

The guide at Versailles was excellent and fought the crowds for us to get the best views. The instructions to the meeting place for us to meet to take the train was unclear with two addresses on the voucher. Once we met the leader got us on and off all the trains and safely to Versailles. We were glad we got the transportation tickets to return on our own and at our own time. We spent time in the gardens and enjoyed the day. Bring your own food to eat in the garden after the tour. great day, well priced

26 August 2014
Unprompted review
Rated 1 out of 5 stars

aweful

Worst booking experience ever and far too many things went wrong to even account for. They booked our trip to the Louvre on Sunday after we were set to arrive, leaving 1 hour to get from the airport to the Louvre and see all the art. The two days for hop on hop off bus tickets couldn't be used. When we showed up to the tour for Versailles we were told there would be no tour that day and we had to pay (again) for our own way and tickets to Versailles. Only our trip to the Eiffel tower was able to be used. So we paid for a tour of the Eiffel tower, tour of the Louvre, two days of hop on hop off bus access, and guided tour of Versailles. We received, tour of the Eiffel tower, tickets to the Louvre. 50% is far from a winning record.

25 August 2014
Unprompted review
Rated 1 out of 5 stars

This tour was awful.

The tour guide seemed hungover, did not know much and kept repeating meaningless information. His directions were poor and he failed to conduct a worthwhile tour. The sights and format were good and had we encountered a good guide, this tour could have been extraordinary. Because of this experience I would not recommend wasting money on this tour.

16 August 2014
Unprompted review
France.com logo

Reply from France.com

Thank you for your honest review. We're really sorry the tour did not live up to your expectations. We have sent this information to the operator to let them know about your review of the guide who conducted this tour.

Rated 5 out of 5 stars

An outstanding tour, led by an outstanding tour guide.

We boarded our bus in the Caen train station, were escorted to the Caen
WWII Museum where we had a great tour with our guide, although the crowds were quite large. Then we boarded a smaller coach for our three-hour tour of five sites, including the American cemetery at Colleville-sur-Mer. Our guide spoke fine English and his commentary was well researched and presented in an engaging manner. He had many photos to
augment his discussion. We had just the right amount of time to visit each
site before returning to the Caen train station. I would recommend this tour company to anyone wishing to visit these Normandy sites.

15 August 2014
Unprompted review

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