I bought a slim card wallet and 11 months later it started to split. Tried to contact Frank Lorde and my emails bounce back. Which is similar to other reviews, it's a shame as the wallet was just what... See more
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Stylish and well designed wallet which looks good. Have seen other reviews say that it can't fit 5 cards - it does, there's no problem there. I had the wrong colour sent to me by accident (no big de... See more
Company replied
Awful company/ product Awful company. Ordered a wallet, realised after reading online reviews it was a mistake so emailed 5m later to ask them to cancel my order without dispatching. Days later they... See more
took some time for the wallet to arrive. Almost lost hope but the team was kind enough to keep me informed about the process. The wallet finally came and everything I read and saw about the product wa... See more
Company replied
Missing item, no response on returns
I ordered two wallets and only one arrived. When it did, there was nothing fancy. Their "patented accordion system" was five pieces of plastic loosely tacked together, and it shifted every which way instead of staying in a row. I emailed their customer service five days ago for help on returning it. There was an automated reply that said the email was received but no response so far. I left a comment on their IG about it (below another comment about an order that has been missing for 2 months). Now my comment (and the other one) has been deleted. Looks like a scam if you ask me.
9 September 2019
Unprompted review
Reply from Frank Lorde
Hi Joey, thank you for taking the time to write your review. We're very sorry for the inconvenience that this has caused you. We hope that the full refund we issued on November 2019 has helped. Our sincere apologies again.
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