Check in was welcoming. pleasant and seamless. The staff on board were efficient and very friendly. The entertainment varied and enjoyable. Excellent food, especially enjoyed the evening dining ex... See more

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Company details
- #5 of 7 best companies in Cruise line company
About Fred. Olsen Cruise Lines
Written by the company
Fred. Olsen Cruise Lines operates a fleet of three elegant, smaller-sized ships, Bolette, Borealis and Balmoral. The size of our ships allows us access to more interesting places, and means we can dock in the heart of some of the world’s most beautiful cities, and our itineraries are carefully crafted so that our guests travel to these amazing places at the very best time of year.
On board, Signature Experiences showcase the history, culture, nature and flavours of the destinations you will visit – from Itinerary Insights, where special guest speakers and local experts will host talks, workshops and demonstrations to provide a deeper understanding of the destinations, to Treats of the Region, where guests can enjoy local delicacies and learn how to create delicious regional dishes.
Plus, with each ship carrying 1,300 guests or less, our ships are small enough to offer a warm, friendly and personal service where nothing is ever too much trouble.
At Fred. Olsen Cruise Lines, we channel our 175 years of experience into making your holidays simply unforgettable by meticulously crafting our cruises to provide an experience that helps to create memorable journeys for our guests.
With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.
Contact info
Ipswich, United Kingdom
- +44 (0) 1473 742 424
- guest.services@fredolsen.co.uk
- www.fredolsencruises.com

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IndWe all feel special!! You cater for everyone so well and…
You cater for everyone so well and sensitively. We feel specially treated, and you respond to every neew. An example is my poss of hearing due to my hearing aid malfunction, and your providing me with special aalarm equipment to make sure I was in touch if any emergency happened.
A super cruise altogether, and many thanks to youand all the staff!
Arthur
We throughly enjoyed the cruise
We throughly enjoyed the cruise, I would say that the staff was a major factor in this. The service, the food and the warm welcoming feel on the ship was exceptional. This is our first time on a Fred Olsen cruise and as I have already mentioned we really enjoyed the whole experience. I would say that the ship did show it's age in places and in particular the carpets in our cabin were frayed but that said the cabin was comfortable and keep clean and tidy by our excellent cabin steward. All in all we loved it!
Faroe Islands, Iceland and Britain
Interesting guest lecturers, including from Orca Trust, fascinating ports of call, good food and a well attended Sunday morning act of worship.
Iceland on Borealis
we were treated very well by the crew, the lectures were entertaining and informative, and the evening entertainment was first class, also the food was excellent.
The cleanliness of the ship.
The cleanliness of the ship.
The lovely staff.
The wonderful food and drink
My only concern was the lady in the Atlantis Spa that intimidated me to buy the products without telling us the price beforehand.
Lovely crew helpful and friendly…
Lovely crew helpful and friendly because I use a mobility scooter the cabin staff were helpful and helped me unpack on arrival and pack on departure
Everything went very smoothly Your…
Everything went very smoothly Your staff were excellent I liked the ship’s layout with all the different lounge areas. The food was nice with so much choice and seating arrangements fine. I enjoyed my time ashore. Most of all I enjoyed the company of all my fellow travelers. Many thanks. Mary Elphick
Lovely crew
Lovely crew, ship immaculately clean, food superb, likewise entertainment. Wonderful experiences in ports of call.
The best
I have travelled for many years on Fred Olsen and intend to travel for many more with this company.
The staff are just the best. Always happy and smiling. Always ready to help. Just like meeting family again and they always remember you.
The ships are very clean throughout and cabins especially. Thanks to the cabin maids.
The entertainment is exceptional and varied sometimes amazing.
Food! Well what can I say. Large varied menu to choose from always cooked to perfection. Portions in the restaurants large so I order a small portion and just right for me.
All in all Fred Olsen Cruises are the best.
Thank you Fred
Staff were excellent in every…
Staff were excellent in every department and definitely service 5 star .
The 8pm sitting in the restaurant didn’t work well for us and we only attended 3 times , the food was noticeably superior to the buffet dinning .
I mainly eat vegetarian with occasional fish but I didn’t find the quality of either to be fresh and appealing when we ate (around 7pm ) in the buffet .
Entertainment was varied and of a good standard .
The ship is generally excellent
The ship is generally excellent. With one notable safety issue.
Cabins spotless cabin stewards extremely hard working. Fred Olsen need to work on their dining room food delivery. Food often just not hot enough, and tea and coffee always luke warm. It must be possible to deliver hot food and hot drinks!
The evening shows were fun, well worth watching, and the guest speakers during the days were excellent.
Some of the pre booked excursions were very poor value for money £125 a head for a 2.5 hour bus ride around Mull from Tobermory is extortionate.
The tours around Reykjavik and Belfast were excellent. The museum in Reykjavik is simply superb, Do not miss!
Good organisation
Good organisation, comfortable cabin, great food and friendly staff. Coupled with an excellent itinerary made for a memorable experience
Brilliant cruise
Great staff, great food, lovely shore excursions. Whales, dolphins White tailed eagles, puffins, red deer, otters, all amongst stunning scenery. We have booked the Greenland cruise for July 2027. Same ship!
Fred Olsen
Fred Olsen, offers a great experience for adult cruisers.
The staff are so friendly and happy, with service second to none.
Cruise three back to backs 35 nights in total, excellent.
Food, cabin, ship, destinations, everything perfect. Staff very friendly, crew very helpful. Made me realise how much better Fred does cruises than other cruise companies. But you have to pay more as single passengers, as usual, pay more than twin passengers pay for whole cruise. Not fair. There should be more single cabins and no single supplements.
Borealis cruise to Iceland and British…
Borealis cruise to Iceland and British Isles
Staff were excellent.
Good that food was easily obtainable and a good selection.
Entertainment and activities very good plus many options..Did enjoy the Daily Bulletin
Trips were good choice and leaders excellent
Boat ID card was really good.
Great staff on the ship and in the…
Great staff on the ship and in the office. Visited lovely places where large ships couldn’t get to.
Staff kind and attentive.food good
Staff kind and attentive.food good . Bed comfy. Lectures very interesting. Ports of call fascinating.
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