Check in was welcoming. pleasant and seamless. The staff on board were efficient and very friendly. The entertainment varied and enjoyable. Excellent food, especially enjoyed the evening dining ex... See more

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Company details
- #5 of 7 best companies in Cruise line company
About Fred. Olsen Cruise Lines
Written by the company
Fred. Olsen Cruise Lines operates a fleet of three elegant, smaller-sized ships, Bolette, Borealis and Balmoral. The size of our ships allows us access to more interesting places, and means we can dock in the heart of some of the world’s most beautiful cities, and our itineraries are carefully crafted so that our guests travel to these amazing places at the very best time of year.
On board, Signature Experiences showcase the history, culture, nature and flavours of the destinations you will visit – from Itinerary Insights, where special guest speakers and local experts will host talks, workshops and demonstrations to provide a deeper understanding of the destinations, to Treats of the Region, where guests can enjoy local delicacies and learn how to create delicious regional dishes.
Plus, with each ship carrying 1,300 guests or less, our ships are small enough to offer a warm, friendly and personal service where nothing is ever too much trouble.
At Fred. Olsen Cruise Lines, we channel our 175 years of experience into making your holidays simply unforgettable by meticulously crafting our cruises to provide an experience that helps to create memorable journeys for our guests.
With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.
Contact info
Ipswich, United Kingdom
- +44 (0) 1473 742 424
- guest.services@fredolsen.co.uk
- www.fredolsencruises.com

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Experience not to be forgotten
Where we wanted to go, when we wanted to go. As always it was an all round pleasant experience.
I thoroughly enjoyed my cruise
I thoroughly enjoyed my cruise. The staff were brilliant, the food was fantastic in all venues, the destinations excellent. The excursions I went on were amazing. Everything was well planned, well executed and delivered by a knowledgeable, friendly and highly capable team. As a solo traveller, I quickly got to know the other solo travellers on my table at dinner which meant that there were always people to go to shows and activities with - including the Colours and Tastes Restaurant which was amazing.
UK to Iceland and back
Embarkation is disembarkation was very smooth and well handled. All the staff were great and our cabin stewardess was proactive with our needs. Great entertainment on board.
exellent service by excellent staff
Excellent service by excellent staff, particually Juliet & Chorolyn in 'al fresco' area eating around pool and Benito (Suaz) in buffet and Kwalada in Book Room/ koffie area
Daughters First Cruise. i
I have never had a bad experience with Fred Olsen, I took my daughter with me on her first cruise and we both had a wonderful time as the staff and service were exceptional as always.
The staff in the restaurants, the chefs, the cleaners, the cabin crew, ships officers and the crew who look after the day to day running of the ship, superb!!!
Once again Fred Olsen lived up to our expectations!
Everything from entertainment to dining to cabin and cleanliness!!
The shows both professional and the crew were excellent!
The excursions were as advertised. Guides and drivers were knowledgeable and patient. As with all things, some places were interesting others not so (Tobermory, for one). On the other hand My wife loved the Faroes and my preference was Belfast.
We are both looking forward to our next adventure with Fred Olsen!
Just the Best home from home
As always every thing great !!and it was lovely when they sang and a cake on my 80th Birthdayon July Only thing I was dissapointed with since my first cruise on Black Watch when I tasted Beef Tea that we all talked about to find out on my Cruise on Balmoral that you didn't make it any more but when I asked about it like nothing was too much trouble it was made in the galley for me for me but when I asked after coming back from a trip in Iceland I was told no So hoping when I am on Balmoral again Dec 26 and Jan 27 I can get my favourite Beef Tea and after all these yrs and has long has I can I will always travel with Fred Olson
Amazing cruise on Borealis
From the booking to the end of the cruise, all the staff were amazing! Easy and friendly booking on the phone, very efficient check-in, wonderful welcome onboard, all the staff (crew, restaurant, cleaning, entertainment) were friendly and professional. Wonderful food, amazing service throughout the cruise, excellent entertainment! We visited fabulous places at each stop and had a wonderful time on board when at sea. Altogether we had a lovely time!
The most amazing holiday on the Borealis with Fred Olsen
We had the most amazing holiday with Fred Olsen. The itinerary was perfect. The ship, our cabin and surrounding lounges were superb. We had wonderful crew members taking good care of us. The food menu was excellent and the restaurant excellent. We had great entertainment each evening. We enjoyed it so much that we've already booked another cruise with Fred Olsen.
Friendly, attentive staff
Fantastic food, attentive friendly staff and our request for a table for two was always accommodated.
The planned trips were well organised.
Fred Olsen my cruise line of choice…
Fred Olsen are my cruise line of choice . As a solo traveller I am very well catered for . I prefer the smaller ship experience. The food , entertainment are fabulous . Itineraries are terrific & the staff are simply the best at sea
Brilliant Cruise
Great destination's.
Excellent service and food.
Friendly crew.
Would highly recommend Fred Olsen.
Looking forward to another cruise soon.
The crew make the holiday
The crew make the holiday. Food excellent throughout. With the the exception of The show featuring Herbie Adams - which was appallingly bad - the evening entertainment was very enjoyable. The Balmoral show company were I think the best I have seen on any cruise. Good range of excursions. Overall a very good weeks cruising.
The Icelandic cruise was very enjoyable…
The Icelandic cruise was very enjoyable well planned itinerary. Service and cabin excellent. The food was very good. The shows put on at the theater were I would say up to West End standards.The only comment I would make is the coffee served in the restaurant and buffet is very poor.
Other than a muddled boarding…
Other than a muddled boarding everything was well coordinated. The variety and quality of the good was excellent.
Excellent service
Excellent service. Delicious food. Interesting places to visit and activities for sea days.
Comfortable and clean cabin.
Great Cruise
Great food, Good Service, Superb Entertainment. However we paid a lot of money for Internet which was pathetic to say the least. Internet should be fee to clients . Also boarding announcements were pathetic. A PA system is necessary.
A lovely cruise to the Faroe Islands and Iceland
A lovely cruise to interesting places. On board experience very good due to excellent staff who were always cheerful and helpful. Entertainment first class.
Over view of cruise
The service was great. staff really helpfull and always smiling. Food great.
I was on the Iceland and British Isles cruise. It would have been nice to spend more time in Reykjavik as ther was so much to do, maybe an overnight stop. Faro Islands was a miss as nothing to see.
The Orca charity on board was the highlight as we saw so much marine life and they did a couple of great talks. I think the ship could have given them more time and opertunities to talk to the guest as we asked for this but never happened. I am not talking about a few guests either. The talks they did do were full.
There was no were really to go to get away from the loud singing in the day unless you stayed outside. It was far to loud.
I had a lovely holiday on Borealis to…
I had a lovely holiday on Borealis to Iceland etc. I love the size of the ship, wonderful food and friendliness of everyone.
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