Check in was welcoming. pleasant and seamless. The staff on board were efficient and very friendly. The entertainment varied and enjoyable. Excellent food, especially enjoyed the evening dining ex... See more

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Company details
- #5 of 7 best companies in Cruise line company
About Fred. Olsen Cruise Lines
Written by the company
Fred. Olsen Cruise Lines operates a fleet of three elegant, smaller-sized ships, Bolette, Borealis and Balmoral. The size of our ships allows us access to more interesting places, and means we can dock in the heart of some of the world’s most beautiful cities, and our itineraries are carefully crafted so that our guests travel to these amazing places at the very best time of year.
On board, Signature Experiences showcase the history, culture, nature and flavours of the destinations you will visit – from Itinerary Insights, where special guest speakers and local experts will host talks, workshops and demonstrations to provide a deeper understanding of the destinations, to Treats of the Region, where guests can enjoy local delicacies and learn how to create delicious regional dishes.
Plus, with each ship carrying 1,300 guests or less, our ships are small enough to offer a warm, friendly and personal service where nothing is ever too much trouble.
At Fred. Olsen Cruise Lines, we channel our 175 years of experience into making your holidays simply unforgettable by meticulously crafting our cruises to provide an experience that helps to create memorable journeys for our guests.
With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.
Contact info
Ipswich, United Kingdom
- +44 (0) 1473 742 424
- guest.services@fredolsen.co.uk
- www.fredolsencruises.com

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Dream Cruise
I recently travelled with Fred Olson on the cruise ship Bollete, invocation and disembarkation went like a dream and very smoothly.From the moment you stepped on board, till the moment you disembarked you were treated with the utmost respect.
The staff were polite, courteous and nothing was ever too much trouble. The food was absolute perfection and the dining surface first class nothing, was too much trouble. The evening shows were exceptional and extremely enjoyable, the dancers and singers got everyone involved and you couldn’t help having a great time.
My suite was exceptional and spotlessly clean, the housekeeping staff worked so hard to make your stay comfortable and welcome. I would highly recommend Fred Olson to anyone and look forward to cruising with them again in the near future.
Great ship and fantastic staff.
Very pleasant cruise
Very pleasant cruise. The crew are very helpful and polite. The ports visited were interesting and the itinerary good. The use of the tenders to land at some ports was a bit slow. The security staff could be less abrupt!
Cruise with confidence
From booking to cruise it was a good, efficient, professional service.
Professional at every stage Fred Olsen for future cruising
Professional at every stage.Staffing we're amazing from being to end.couldnt do enough for us.Their standards of cleanliness were high from the minute we entered the ship til we left.
The entertainment and theater were as good as London shows.
The food excellent in every way.
Thank you Fred Olsen xxx..
A first-time cruiser opinion
As a first-time cruiser, I found the whole experience amazing. It was so much easier boarding than the airport. The staff are lovely and make you feel special. The food from start to finish was 4/5*. My room was great. There was a full entertainments programme from morning to late night, including different shows every evening. Will definitely book with them again.
YoYour could not care less for people with a disability and not replying to complaintsur could not care less for people…
Your could not care less for people with a disability and not replying to complaints
The cruise exceeded our expectations
The cruise exceeded our expectations. The food was excellent,the staff were efficient, friendly and helpful.
The extra little gestures such as chocolates on the pillow at turndown , canapés every afternoon, fresh fruit , flowers and proscecco in the cabin on arrival were much appreciated.
The evening entertainment was consistently good.
Disliked the congestion of the view restaurant but liked the fact there was some waiter service .
Fabulous family cruise to the Fjords
Fabulous care and attention to detail. A wonderful first cruise for our family. From booking the cruise directly with Fred Olsen to disembarking, everything was so easy. The cabins were really comfortable and the service, food and entertainment were outstanding thanks to their wonderful staff. The Fjords were stunning. Highly recommend cruising from Liverpool with Fred Olsen.
Our first ever cruise.
Everything seemed so well organised and thought out. From the booking process on. Have to mention the excellent service of all the staff - and especially the poise and professionalism of the waiters in the Bloomsbury restaurant. Also the ladies who looked after our cabin were delightful. The captain obviously was inspirational for his staff.
10/10 experience
First ever cruise and it was amazing! The food, staff, rooms, shows are all 10/10.
It is all so well run and thought out.
Would recommend to anyone!
Every single minute was a delight
Boarding was so easy and well organised. Zero waiting in queues the whole trip. Staff were experienced, helpful, kind and really added to our experience with their humour. The whole ship was spotlessly clean which must have been the reason we didn’t hear of any illness. We are experienced cruisers. This was our first but not last cruise on FO.
Entertainment team needs improving.
Ship, ships crew, food, service, cleanliness were excellent. The new entertainment team were rubbish. Singing/ dancing EVERY night, and it's wasn't very good. ( songs from Mary Poppins). Scruffy entertainment team. ( jeans, coloured shirt, trainers on formal night). NOT the usual F.O. standards.
Recent Cruise to Norway was excellent
Recent Cruise to Norway was excellent , and any request I made to adjust adjust booking were attended to helpfully by staff who went out of their way no matter their role,
Everything was superb
Everything was superb, the staff, the food and the organisation of trips etc, the cabin we had No 1862 was very clean and tidy but at time unbearably stuffy and warm and the air conditioning did not seem to be working, the gym area was similar on four occasions.
A brilliant holiday
From checking in to disembarking we thoroughly enjoyed ourselves. The cabins were spotlessly clean and a good size, the staff endlessly helpful and efficient and the food delicious. This was our first cruise with Fred Olsen and we have already booked again for next year
All the staff are courteous and professional
All the staff are courteous and professional always willing to be of assistance which was important as it was my first ever cruise. The food from the buffet to the specialist restaurants were excellent, you could dine on just the buffet the whole cruise and not be disappointed. The ship is a wonderful base from which to explore new places.
We have cruised before with bigger…
We have cruised before with bigger boats but loved our time on the Bollette and the cruise we did the scenery was breathtaking and being a smaller boat felt more intimate food excellent staff excellent attention to detail excellent had a wonderful time will do it again in a heartbeat thank you x
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