FreeLogoServices Reviews 

2,434
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Absolute SPAM!! I made the order on 1st of March 2026 - to date there was no reply or order delivered. Frustrated!!! DO NOT DO BUSINESS WITH THEM!!!

Rated 1 out of 5 stars

Paid for a service , 7 days later, and counting I dont habe what I paid for and shifting goL posts each day - now their website is said not to be functioning. Absolutely ridiculous and turning... See more

Rated 2 out of 5 stars

I am trying to make a payment to reactive my email address but only accept credit card payments. Have made several attempts to pay by debit details but no luck. Not getting a related email back just s... See more

Company replied

Rated 1 out of 5 stars

UPDATE -28/02/2022 After giving the company the opportunity and four weeks to rectify still nothing no website transfer or even anyone to speak to in regards to it. They say on the chat their superv... See more

Company replied

Company details

  1. Graphic designer
  2. Art supply shop

Information provided by various external sources

Get the tools you need to design a logo and promote your business online and offline. At FreeLogoServices we have helped more than 20 million businesses around the world develop their brand – a number that continues rapid growth each month.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(2,434)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Nothing is free in this website

Nothing is free in this website. If it is not for free do not market it as a free! Do you guys know how people get irritate when saw these kind of services? Your website does not have proper Artifical Inteligence technology still you want money from customers?
Waste of time!

19 June 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Mahesh,

I’m so sorry to hear there was a delay in response regarding your recent order. I would like to work on a resolution with you as soon as possible.

Kind regards,

Brianne

Customer Care Specialist

Rated 5 out of 5 stars

Your logo system was easy to use and i…

Your logo system was easy to use and i received all variants of the logo in psd, pdf formats as needed. I will definitely use your company again in regards to my clients and company.

17 June 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello!

Thank you for taking the time to write us a review! We are happy to hear this and look forward to doing business with you!

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 5 out of 5 stars

Thank you

Thank you, it was an easy and amazingly seamless process.

15 June 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Keith!

That is so great to hear, thank you for taking the time to write us a review!

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 5 out of 5 stars

Keep it up

The site was easy to navigate. User friendly and finding the product I wanted wasn't difficult

15 June 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello William!

Thank you for taking the time to write us a review! We are so happy to hear this!

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 4 out of 5 stars

Opaque with charges Dont respond to Emails

I purchased the full pack for £60 and now I am being charged £3.95 per month and £11.95 per month. I sent an email 1 month ago that was not responded to. I got charged the monthly fees again at weekend so I emailed again but no response and there is never an agent online so why is that button even there?.

It seems they are very good at taking money but rather opaque at answering questions and don't like responding to emails which has forced me to write this review, In the hope they respond.

Since leaving this review I was contacted by Lyndsey who explained what I had, what I could use and why I had it. We have had several emails which has resulted in Lyndsey refunding packages paid for to show goodwill (which didn't have to be refunded).Lyndsey was very professional and understanding and due to the response and outcome I got I would now recommend this company knowing they do listen to their customers and will go the extra mile for you.

Warren

9 June 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Warren,

We sincerely apologize for any confusion regarding any recurring subscriptions on your account. I would be happy to reach out to you via email to resolve any misunderstandings. I do see the email you have sent today so I will be responding to that. I look forward to resolving this for you and once again we apologize for any confusion and inconvenience this has caused.

Lindsey B.
Customer Care Specialist

Rated 1 out of 5 stars

Never use these people!!

Never use these people!!
They have sold me a domain that was owned buy someone else, I also had a domain with them( different name) that they sold to me twice( even though it was registered to me 5 months earlier).
And they to top it off. I was able to but my own domain I had purchased from Free logo services..( a 3rd one) from Go Daddy yesterday... when I looked it up on ICANN- it clearly shows no one had the domain- until I just purchased it.
I have messaged repeatedly for 5 days... and the response is... you can not talk to anyone... just email customer support.
Damn it... but from another company- at least you can call them and they will help you. Ripped me off for months charging me for domains I never owned!!!
I filed a report with the BBB.
I am sure this review will not make the forum

8 June 2020
FreeLogoServices logo

Reply from FreeLogoServices

Hello Alison,

I appreciate your feedback. Our team is reaching out to work on a resolution with you as soon as possible.

Kind regards,

Brianne

Customer Care Specialist

Rated 5 out of 5 stars

Brilliant Service

I had a few issues initially with the logo I designed and was struggling to contact the team to make an amendment, as it couldn't bee done on the syste. However I have since been in touch with them and Brianne has been brilliant and communicated on a daily basis with me to get the issue resolved. The end result is brilliant for the cost, and I will be using them again to purchase promotional products with me design.
Thanks Brianne

8 June 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Emma,

Thank you for being so understanding and providing us with a chance to assist you with your logo.

Have a great rest of your Friday and do not hesitate to contact me with any questions.

Thank you,
Bri anne
Customer Care Specialist

Rated 1 out of 5 stars

sucks want to pay cash

want to pay cash please i have no debit card

3 June 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello,

My name is Brianne and I would love to assist you with your concerns.

We currently accept payment online via credit card, including Mastercard, Visa, and Discover. Once you proceed to checkout, you may see other options in the dropdown menu where you enter your payment details. We apologize for the inconvenience and hope to expand our payment options in the future.

Kind regards,

Brianne
Customer Care Specialist

Rated 5 out of 5 stars

Many choises and combinations to choose…

Many choises and combinations to choose from and combinate. Easy to use. I needed help to change an existing logo for a one time print on a different colour and got a fast solution to my problem.

29 May 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Lena!

Thank you for taking the time to write us a review! We are so happy to hear that you have enjoyed your experience.

Lindsey B.
Customer Care Specialist

Rated 1 out of 5 stars

Free ??????????????

Free ??????????????
It is not FREE

10 May 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello,

Thank you for taking the time to write us a review. Our company is unique in that it allows for you to create logo designs, try different concepts, and see samples with your company name and colors without having to pay for these preliminary designs. We want to give you a tool to experiment and see what you like before you need to open your wallet. Normally a graphic designer will charge at least $300 to produce these concepts, but on our site, this process is free of charge and only takes a few minutes. You can generate as many logos as you like, free of charge. Once again, our apologies if there was any misunderstanding in the services we offer for free.

Can you provide your email address, domain, or Customer ID so that we may have a representative reach out to you as soon as possible?

Melissa
Customer Care Specialist

Rated 1 out of 5 stars

says free.. but charging..

They say free logo service.. and once we finish, it says pay money.. Don't use word "free" to mislead users.. Bad business practice...

3 May 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello,

Thank you for leaving us a review. Our company is unique in that it allows you to create logo designs, try different concepts, and see samples with your company name and colors without having to pay for these preliminary designs. We want to give you a tool to experiment and see what you like before you need to open your wallet. Normally a graphic designer will charge at least $300 to produce these concepts, but on our site, this process is free of charge and only takes a few minutes.

You can generate as many logos as you like, free of charge. Once again, our apologies if there was any misunderstanding in the services we offer for free.

Melissa
Customer Care Specialist

Rated 1 out of 5 stars

Free ??????????????

30 April 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hi,

Thanks for leaving us a review. Our company is unique in that it allows you to create logo designs, try different concepts, and see samples with your company name and colors without having to pay for these preliminary designs. We want to give you a tool to experiment and see what you like before you need to open your wallet. Normally a graphic designer will charge at least $300 to produce these concepts, but on our site, this process is free of charge and only takes a few minutes.

You can generate as many logos as you like, free of charge. Once again, our apologies if there was any misunderstanding in the services we offer for free.

Melissa
Customer Care Specialist

Rated 4 out of 5 stars

This site is great

This site is great. I've created and purchased a few logos already. However, The only thing that makes the logos unique is when a company name is added to it. I don't really like that someone else can have the same picture as me and just add a different name. It takes away from the value of the logo. I'm in the process of finding out if I will be able to trade mark the logo I purchased so that I may be the only one to use it. I love the merchandise offered, however just a little pricy. Just one customized t-shirt cost nearly $30. So, buying in bulk would not be a consideration for me. That's ok though because the shirt was done fabulously and my son loves it so I can definitely count on Free Logo Services for my sample shirts. I will continue to do business with them and I have already recommended other startup businesses to do the same. Also, one last point, I'm still trying to figure out how to delete logos and other items that I haven't purchased or no longer want saved as part of my account.

28 April 2020
Unprompted review
Rated 5 out of 5 stars

I really liked the ease and simplicity…

I really liked the ease and simplicity of creating a logo

16 April 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Nicole!

Thank you so much for your kind words. We appreciate you taking the time to write us a review!

Kenny C.
Customer Care Specialist
FreeLogoServices.com

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