Next level experience. Booking, unlocking via bluetooth, bringing back, all hassle free and easily done in your phone. The value is incredible. I used to rent from the gas station before, but the pric... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I got the trailer from Elgiganten, Kungens Kurva. The trailer was in great shape and everything from Securitas wire to lock and Light worked great. Easy to fetch and return, since the parking position... See more
Company replied
Super intuitive, the app walks you through every step. I have used their services 3 times already in 2 different countries and I absolutely love the concept and the quality of the service.
Company replied
All went smooth and hassle free. Had to change pick up time, no problem, flexible. Excellent trailer and self-service.
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
20k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from www.freetrailer.com
Hi Jens Erik,
Thank you for your review.
Great to hear that you had a good experience and found everything easy and affordable.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Perfect and easy with the app
22 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Jeff,
Thank you for your review.
Great to hear that you found the app perfect and easy to use.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Fully automated
Fully automated, hustle free… great system. Thanks coop obs bygg
22 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Adiyaman,
Thank you for your review.
Great to hear that you find the system fully automated and hassle-free, and that you’re happy with the experience at Coop Obs Bygg.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Per,
Thank you for your review.
Great to hear that you find it simple and easy to use.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Easy to use and fast pickup and return.
Easy to use and fast pickup and return.
21 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Torbjörn,
Thank you for your review.
Great to hear that you found the service easy to use and that both pickup and return were fast and smooth.
We really appreciate you taking the time to share your experience with us!
Best regards,
Freetrailer
Great service!
21 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Camilla,
Thank you for your review.
Great to hear that you’re happy with the service.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Ali,
Thank you for your review.
Great to hear it was good for you, hope to see you again!
Best regards,
Freetrailer
Fantastic service – smooth, transparent, and highly recommended!
I had a great experience with Freetrailer. The booking process via the app was super easy and straightforward. When I picked up the trailer, it was in perfect, flawless condition.
Regarding the price, all fees are clearly explained before the rental begins. Because of the small booking fee, it’s not completely free, but that was absolutely no problem for me given the great service. Both pickup and return at the location went incredibly smoothly without any issues.
I will definitely recommend Freetrailer to anyone looking for a reliable transport solution!
19 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Stefan,
Thank you for your review.
Great to hear that you had such a smooth and positive experience with Freetrailer. We’re glad the booking process was easy, the trailer was in great condition, and that both pickup and return went without issues.
We also appreciate your understanding regarding the pricing and fees, and your recommendation means a lot to us. And just a tip; if you stand right next to an available Freetrailer, you can book it directly without the reservationfee - and this is how you can get it totally for free.
Thanks for using our product!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hej Tommy,
Tack för din recension.
Vad roligt att höra att du tycker det var smidigt.
Tack för att du använder Freetrailer!
Vänligen hälsning
Freetrailer
Easy to rent
Easy to rent, easy to pay and clear instructions. Trailer in good condition
18 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Hakan,
Thank you for your review.
Great to hear that you found it easy to rent and pay, with clear instructions, and that the trailer was in good condition.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Everything was smooth and easy
Everything was smooth and easy. Everything works and we rented a trailer for a whole day for a very fair price
17 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Kamilla,
Thank you for your review.
Great to hear that everything went smoothly and easily, and that the trailer worked well for you throughout the day. We're glad to hear that you appreciate our pricemodel. Hope to see you again!
Best regards,
Freetrailer
Everything is good only sad there is no…
Everything is good only sad there is no 2 axel skaphenger available that can tow more weight
17 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Omar,
Thank you for your review.
Great to hear that everything worked well for you overall.
We understand your wish for a twin-axle closed trailer with a higher load capacity. This is something we continuously evaluate based on demand and availability at our partner locations, and we really appreciate you sharing your input—it helps us improve our offering.
Best regards,
Freetrailer
Good experience overall
Good experience overall. The app and system works great. The front wheel was bent but other than that the trailer was good.
17 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Casper,
Thank you for your review.
Great to hear that you had a good overall experience and that the app and system worked well for you. Thank you for letting us know about the bent nosewheel.
Best regards,
Freetrailer
Perfect and fast
17 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Oussama,
Thank you for your review.
Great to hear that you found it perfect and fast.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Dibakar,
Thank you for your review.
Great to hear that you were happy with the service.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Peter,
Thank you for your review.
Great to hear that you had a nice experience.
We really appreciate you using our trailers!
Best regards,
Freetrailer
Excellent service and easy app
Excellent trailer, hassle free service, easy to use app
17 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Menno,
Thank you for your review.
Great to hear that you found the trailer excellent, the service hassle-free, and the app easy to use.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
High quality trailer with easy access…
High quality trailer with easy access and reasonable pricing!
16 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Bianca,
Thank you for your review.
Great to hear that you found the trailer to be high quality, with easy access and reasonable pricing.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
Easy cheap and functional
Easy cheap and functional! Love the Simplicity! Only bad was connection to the lock, might be my phone. Using this again 10/10
16 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Olle,
Thank you for your review.
Great to hear that you found the service easy, affordable, and functional — and that you love the simplicity.
We’re sorry to hear you experienced some issues with the connection to the lock. It can occasionally be related to the phone connection or Bluetooth, but we appreciate you mentioning it so we can continue improving the experience.
Fantastic to hear that you’ll be using Freetrailer again — thanks for the 10/10 review!
Best regards,
Freetrailer
Nice and easy to borrow .
16 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Carita,
Thank you for your review.
Great to hear that you found it nice and easy to borrow a trailer.
We really appreciate you using Freetrailer!
Best regards,
Freetrailer
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