First af all it's a high quality trailer, in good condition. Renting was easy and very cheap. Normally I rent a trailer from another company, and these are poor quality. So I am very happy and nex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super easy handling, super flexible, you can rent anytime according to your needs. Perfect! Just make sure that your mobile is charged. 😃
Nice app, nice trailer and nice people I spoke to on the phone when I asked for deferring my rental period with one hour. They vere not only very nice but also very efficient! No doubt I plan to us... See more
Company replied
Super easy, super quick and nice and clean trailer. Plug and drive. Will definitely use this service again.
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
19k reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from www.freetrailer.com
Hello Gesine,
Thank you for your lovely review! 😊
We’re very happy to hear that the trailer was super easy to find and use.
Kind regards
Freetrailer
Great and super easy way to rent a…
Great and super easy way to rent a trailer!
29 April 2026
Unprompted review
Reply from www.freetrailer.com
Hello Samuel,
Thank you for your great review! 😊
We’re happy to hear that you found it to be a great and super easy way to rent a trailer.
Kind regards
Freetrailer
Good simple and cheap.
29 April 2026
Unprompted review
Reply from www.freetrailer.com
Hello Håkan,
Thank you for your review! 😊
We’re glad to hear that you found the service simple, good and affordable.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Marcus,
Thank you for the great review! 😊
We’re happy to hear that you found the service easy to use and that you were satisfied with the pricing.
Kind regards
Freetrailer
Good service.
Good service.
The app has a few glitches but it has improved over the past few years.
29 April 2026
Unprompted review
Reply from www.freetrailer.com
Hello Steven,
Thank you for your review and valuable feedback! 😊
We’re glad to hear that you’re happy with the service and that you’ve noticed improvements in the app over the years. We continue working to make the experience even better.
Kind regards
Freetrailer
Cheap and good quality trailers
28 April 2026
Unprompted review
Reply from www.freetrailer.com
Hello Torbjørn,
Thank you for your great review! 😊
We’re happy to hear that you were satisfied with both the price and the quality of the trailers. Thanks for choosing Freetrailer!
Kind regards
Freetrailer
Really quick rent.
Easy to pick up. Unlocking procedure uncomplicated. The trailer was clean and undamaged. The delivery was just as easy. Will definately use Freetrailer again.
28 April 2026
Unprompted review
Reply from www.freetrailer.com
Hello Arne,
Thank you for your review 🙂
We’re happy to hear that both pickup and return were easy, and that the trailer was clean and in good condition. Great to know you would use Freetrailer again.
Kind regards
Freetrailer
Used this 1 million times
Used this 1 million times, works well and the support is great. I messed up some orders and made mistakes, they always give refund and treat their costumers nice. Thats why I keep using them again and again. 10/10
28 April 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We’re glad to hear you’ve had many positive experiences with us and appreciate our customer service. Looking forward to next time!
Kind regards,
Freetrailer
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We’re glad to hear you found our service easy and reliable and we truly appreciate your recommendation.
Kind regards,
Freetrailer
Easy to use
Easy to use, good quality trailer, flexible with the time (can extend while renting) customer service is good with response and care. I hope the service expands!
27 April 2026
Unprompted review
Reply from www.freetrailer.com
Hi Joe,
Thank you for your review.
We’re glad to hear you found the trailer of good quality and appreciated the flexibility and customer service.
Kind regards,
Freetrailer
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We’re glad to hear you found it perfect and easy to use.
Kind regards,
Freetrailer
I had problems using the app but the…
I had problems using the app but the Freetrailer personel were very nice and helpfull
26 April 2026
Unprompted review
Reply from www.freetrailer.com
Hi Søren,
Thank you for your review.
We're really glad that our customer service could help you with the app, and we hope everything else went fine. Welcome back some other time!
Best regards,
Freetrailer
Perfect👍 Recommended!
26 April 2026
Unprompted review
Reply from www.freetrailer.com
Hi Lars,
Thank you for your review.
We’re happy to hear you had a positive experience and appreciate your recommendation.
Kind regards,
Freetrailer
Works great
26 April 2026
Unprompted review
Reply from www.freetrailer.com
Hi Jan,
Thank you for your review.
We’re glad to hear everything worked great for you.
Kind regards,
Freetrailer
Excellent service
Excellent service, easy to pickup and return. Recommended 👍
26 April 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We’re happy to hear you found the service excellent and the pickup and return process easy.
Kind regards,
Freetrailer
Enkelt og effektivt
Enkelt og effektivt. Tilhengere av forskjellige typer. Alle i god stand og godt vedlikeholdt
26 April 2026
Unprompted review
Reply from www.freetrailer.com
Hej Trond,
Tusen takk for den flotte anmeldelsen! 😊
Det er veldig hyggelig å høre at du opplevde tjenesten som enkel og effektiv, og at tilhengerne var i god stand og godt vedlikeholdt.
Med vennlig hilsen,
Freetrailer
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We’re glad to hear you found it quick, easy and efficient!
Kind regards,
Freetrailer
Reply from www.freetrailer.com
Hej Per,
Tack för din recension.
Det var tråkigt att höra. Du får gärna skicka oss ett mejl på info@freetrailer.se och förklara vad som gick fel, så kan vi titta närmare på ärendet. Vi hoppas att allt annat fungerade bra – tack för fyra stjärnor ändå!
Vänligen hälsning
Freetrailer
It was easy to use app and experience…
It was easy to use app and experience was smooth.
25 April 2026
Unprompted review
Reply from www.freetrailer.com
Hi Noman,
Thank you for your review.
We’re glad to hear you found the app easy to use and that your experience was smooth.
Kind regards,
Freetrailer
Simple and cheap!
It was great, simple and cheap, exactly what was necessary for the job
25 April 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We’re glad to hear you found it great and simple, and that it met exactly your needs for the job.
Kind regards,
Freetrailer
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