First af all it's a high quality trailer, in good condition. Renting was easy and very cheap. Normally I rent a trailer from another company, and these are poor quality. So I am very happy and nex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super easy handling, super flexible, you can rent anytime according to your needs. Perfect! Just make sure that your mobile is charged. 😃
Nice app, nice trailer and nice people I spoke to on the phone when I asked for deferring my rental period with one hour. They vere not only very nice but also very efficient! No doubt I plan to us... See more
Company replied
Super easy, super quick and nice and clean trailer. Plug and drive. Will definitely use this service again.
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
19k reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Experience
Fast pick up and fast return. Best price available in the area.
2 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Julius,
Thank you for your review 🙂
We’re glad to hear that you appreciated the fast pickup and return process as well as the pricing.
Kind regards
Freetrailer
great service
2 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Stefan,
Thank you for your review 🙂
We’re happy to hear that you were satisfied with the service.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Tobias,
Thank you for the 5-star review 😊
Great to hear that everything felt quick and easy during your rental experience.
Kind regards
Freetrailer
Last time when I borrowed one there was…
Last time when I borrowed one there was only one type of connection, this time there is adapter for another type. It's good. You are making it better.
2 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Wenjun,
Thank you for your detailed review 😊
We’re very happy to hear that the updated connection options improved your experience. Thanks for noticing the improvements!
Kind regards
Freetrailer
What a briljant sytem to get access to…
What a briljant sytem to get access to a small closed trailer for 3 hours for free. Super easy and convenient via the app. Excellent, will use freetrailer again soon, thnx !!!
1 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello,
Thank you so much for your fantastic review 🙂
We’re delighted to hear that you found the system easy and convenient to use through the app. Great to know you’ll be using Freetrailer again!
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Wahid,
Thank you for your review 😊
We’re glad to hear that you had a nice experience with our service.
Kind regards
Freetrailer
Excellent a user experience
Excellent, efficient, simple and trouble free experience
1 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello,
Thank you for your fantastic review 😊
We’re very pleased to hear that your experience was efficient, simple and trouble free from start to finish.
Kind regards
Freetrailer
Smooth aand easy in all steps.
1 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Anna,
Thank you for your lovely review 🙂
Great to hear that everything felt smooth and easy throughout all the steps.
Kind regards
Freetrailer
Quick and easy.
30 April 2026
Unprompted review
Reply from www.freetrailer.com
Hi Per!
Thank you for your review.
We’re happy to hear that you found it quick and easy.
Thank you for choosing us.
Easy peasy
Super easy to rent, no more problems with IKEA haul being to big for my car.
30 April 2026
Unprompted review
Reply from www.freetrailer.com
Thank you for your review Nicola.
We’re happy to hear that you found it easy to rent and that it helped solve your transport needs.
Thank you for choosing us.
Easy and a good price
30 April 2026
Unprompted review
Reply from www.freetrailer.com
Thank you Jens, we look forward to helping with your transport needs in the future.
Reply from www.freetrailer.com
Hello Kennet,
Thank you for your review 🙂
We’re happy to hear that you had a great experience using our service.
Kind regards
Freetrailer
Everything just worked very well!
30 April 2026
Unprompted review
Reply from www.freetrailer.com
Hello Patrik,
Thank you for the 5-star review 😊
Great to hear that everything worked very well during your rental experience.
Kind regards
Freetrailer
Always really easy to rent
Always really easy to rent. And the system is also always working.
30 April 2026
Unprompted review
Reply from www.freetrailer.com
Hello,
Thank you for your great feedback 🙂
We’re very pleased to hear that the rental process is always easy and that the system works reliably for you.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Henrik,
Thank you for your great review 😊
We’re glad to hear that everything from booking to pickup and return was easy and simple for you.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Basel,
Thank you for your review 🙂
We’re happy to hear that you found the service both useful and easy to use.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello,
Thank you for the 5-star review 🙂
Great to hear that everything was super easy to use. That’s exactly the experience we aim to provide!
Kind regards
Freetrailer
Great experience and solution
Great experience and solution, the whole system is very user friendly, especially if you are rookie using this kind of trailers, completely satisfied
30 April 2026
Unprompted review
Reply from www.freetrailer.com
Hello,
Thank you for your detailed and positive review 😊
We’re very pleased to hear that you found the system user-friendly and easy to use, especially as a first-time trailer user.
Kind regards
Freetrailer
Very convinent booking and everything…
Very convinent booking and everything very good working with a smooth procedure to get and return the trailer!
29 April 2026
Unprompted review
Reply from www.freetrailer.com
Hello Martin,
Thank you for your great review 🙂
We’re happy to hear that the booking process and the whole rental experience worked smoothly for you.
Kind regards
Freetrailer
Easy to book
Easy to book, easy to pick up and very easy to return - what is not to like👍
29 April 2026
Unprompted review
Reply from www.freetrailer.com
Hej Johnny,
Tak for de 5 stjerner 😊
Det er dejligt at høre, at både booking, afhentning og returnering var nemt og enkelt for dig.
Med venlig hilsen
Freetrailer
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