Fresh Car Reviews 

3,461
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 640 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, always arriving on time, and delivering incredible results that consistently leave vehicles looking brand new. People also really appreciate the simple online booking process and great communication, making it extremely convenient to get cars thoroughly cleaned or repaired right at home. Some reviewers were not happy with the quality of certain paint repairs and noticed occasional missed spots during the cleaning process. Consumers also noted occasional scheduling delays, appointments being moved multiple times, or instances where the final finish work did not meet expected standards.

What people talk about most

Service

Users describe positive interactions with service, highlighting easy booking and punctual, professional staff... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are professional,... See more

Quality

Clients share positive opinions on quality, noting that vehicles are frequently left looking immaculate and... See more

Product

Consumers find product to be positive, noting that vehicles often look immaculate and sparkling inside and... See more

Booking process

People report ambiguous experiences with the booking process, highlighting both positive and negative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new. Poor guy, it was relatively... See more

Company replied

Rated 5 out of 5 stars

Easily organised, I made an error with my dates and they quickly rescheduled me to a later slot in the day which worked for me. The valeter arrived on time and was very friendly and engaging. H... See more

Company replied

Rated 5 out of 5 stars

Just had my car valeted by Ali, he has done an exceptional job my car has never been so clean! Inside and out is spotless. Brilliant service, easy booking and arrived on time. I will definitely be usi... See more

Company replied

Rated 5 out of 5 stars

Our valeter Steven was professional on time and did an amazing job with our car. Even messaged ahead to see if we wanted to rebook because of the weather however it turned fair so he just got on with... See more

Company replied


Company details

  1. Valeting service
  2. Vehicle repair shop
  3. Car accessories shop
  4. Car dealer
  5. Car service
  6. Car Wash

Written by the company

Fresh Car is a nationwide mobile car care service, delivering Valeting, SMART Repair and Mechanics directly to your doorstep. Our trusted network of friendly, professional franchise partners operate across the UK, bringing high‑quality car care to you at home or work. With Mobile Car Valeting you can choose from quick refreshes to full deep‑clean packages, all carried out on your driveway. Whether you need your car looking its best for a special occasion or simply want it feeling fresh again, our team brings everything needed to you. Our SMART Repair services fix minor bodywork issues on the spot, saving you the hassle of bodyshop visits. This includes bumper scuffs, paintwork touch‑ups, small dent repairs and minor alloy wheel refurbishment, usually completed within a few hours. Our mechanics handle everyday maintenance and repairs wherever you are. From diagnostics and servicing to brake pads, oil changes and more complex jobs, we make it easy to keep your car running smoothly without the inconvenience of a garage trip. Every service can be booked online in minutes. Simply choose your location, pick the service you need, and we’ll come to you. No phone calls, no waiting around, just straightforward, reliable mobile car care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(3,461)

627 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent work and result.

Rich was very good at explaining what he would be doing and also possible pitfalls such as slight differences with the colour , as it was it turned out better than I expected and you wouldn’t know there was ever any damage there, I am delighted with the results.

31 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Barbara,

Thanks for taking the time to share your experience with us.

We're so glad to hear the repair went well and you wouldn't even know there was damage before.

Thanks for recommending!

Rated 5 out of 5 stars

Great quality valet

Great quality valet and easy to book online. My car is immaculate!

31 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Susie,

Thanks for taking the time to share some feedback.

We're glad to hear you found it easy to use and the quality of the service was great.

Thanks for the recommendation!

Rated 5 out of 5 stars

positive experience

Just an all round positive experience. Jordan was friendly, and helpful in answering my questions, and he did a great job.

2 August 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Colin,

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with us.

It's great to know that Jordan was friendly, helpful in answering your questions, and did such a great job with your vehicle.

We'll be sure to pass your kind words on to Jordan.

Thank you for choosing Fresh Car, and we look forward to welcoming you back for your next valet!

Rated 5 out of 5 stars

Excellent communication

Excellent communication, excellent and thorough clean, really lovely guy. Great value. Can't have asked for a smoother and easier process or a better clean. Highly recommend.

1 August 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello,

Thank you so much for your fantastic review!

We're delighted to hear that you had such a smooth and positive experience from start to finish. It's wonderful to know you were pleased with our communication, the thorough clean, and the friendly service you received.

Your recommendation means a great deal to us, and we're so pleased you felt the service offered great value.

We look forward to welcoming you back for your next valet with Fresh Car!

Rated 5 out of 5 stars

Jefin did a great job

Jefin did a great job! My car was filthy and he got it looking as good as new both inside and out! He arrived promptly and worked quickly, too.

21 August 2025
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Mathew,

Thank you for your fantastic review!

We're delighted to hear that Jefin did such a great job transforming your car and leaving it looking as good as new, both inside and out.

It's also great to know he arrived promptly and completed the valet efficiently.

We'll be sure to pass your kind words on to Jefin.

We really appreciate your feedback and look forward to welcoming you back for your next valet with Fresh Car!

Rated 5 out of 5 stars

Valet completed by Reiss who was…

Valet completed by Reiss who was friendly, helpful and did a thorough job. Would definitely use again! Thank you!

20 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Seema,

Thank you for your wonderful review! We're delighted to hear that Reiss was friendly, helpful, and carried out such a thorough valet. It's fantastic to know you were so pleased with the service.

We'll be sure to pass your kind words on to Reiss.

Thank you for your support, and we look forward to welcoming you back for your next valet with Fresh Car!

Rated 5 out of 5 stars

Kristian went above and beyond

Kristian went above and beyond. Our car was absolutely filthy and it's as good as new again. He arrived right on time, worked really hard and produced a brilliant result. Really happy.

29 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Shona,

Thank you so much for your fantastic review!

We're delighted to hear that Kristian went above and beyond to bring your car back to looking as good as new. It's great to know he arrived on time, worked hard, and delivered such a brilliant result.

We'll be sure to pass your kind words on to Kristian.

We really appreciate your feedback and look forward to welcoming you back for your next valet with Fresh Car!

Rated 5 out of 5 stars

Great price, great service, not a single issue

Super quick responses from Greg, came on the day perfectly on time on a rainy day, he prepared everything with care (a full gazebo to protect the work from rain!)

Time took about what he approximated and in the end I couldn't even tell where the scratch was by looking at it and even feeling it. Everything looked brand new!

Great price, great service

1 August 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Faiq,

Thank you so much for your fantastic review! We're delighted to hear that Greg kept you updated throughout the booking and arrived right on time, even in the rainy weather. It's great to know that the extra care he took to protect your vehicle while carrying out the repair was appreciated.

We're thrilled that the repair exceeded your expectations and that the scratch completely disappeared, leaving your car looking brand new. We'll be sure to pass your kind words on to Greg.

Thank you for choosing Fresh Car, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Perfect job

Perfect job! Not an easy one either but Mo took his time and really paid attention to all the little nooks and crannies! Car is like new ♥️♥️

30 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Victoria,

Thank you so much for your fantastic review!

We're thrilled to hear that Mo did such an amazing job on your car. We know some vehicles can be a real challenge, so it's wonderful to hear that his attention to detail and care made such a difference.

We'll be sure to pass your kind words on to Mo.

We're delighted your car is looking like new again and look forward to welcoming you back for your next valet!

Rated 5 out of 5 stars

Arrived early which was a bonus

Arrived early which was a bonus . Lovely guy good clean and valet . Great to have it done at home

30 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Tinnif,

Thank you for your wonderful review!

We're delighted to hear that our valeter arrived early and that you were so pleased with both the service and the results. It's great to know you found the experience friendly, professional, and convenient.

We're so pleased you enjoyed having your car valeted at home, and we look forward to welcoming you back for your next booking with Fresh Car!

Rated 5 out of 5 stars

Fantastic

Fantastic, really good clean very nice chap helpful and polite

30 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello David,

Thank you for your fantastic review! We're delighted to hear that you were so pleased with the valet and that our team member was friendly, helpful, and polite throughout your appointment.

We really appreciate your kind words and are thrilled that you were happy with the results.

We look forward to welcoming you back for your next valet with Fresh Car!

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Professional. Great job.

29 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Elijah,

Thank you for your kind review!

We're delighted to hear that you found our team friendly and professional, and that you were pleased with the quality of the service.

We really appreciate your feedback and look forward to welcoming you back for your next valet. Thanks again for choosing Fresh Car!

Rated 4 out of 5 stars

Lovely Steve Did a excellent job Really…

Lovely Steve Did a excellent job Really nice chap. I will definitely recommend him.

23 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hi Sheila,

Thanks for taking the time to leave a review, we appreciate it!

We're so glad to hear you were happy with the service provided by Steve.

Thanks for recommending!

Rated 5 out of 5 stars

Would not hesitate to…

Would not hesitate to recommend.Extremely happy with the valet on car. Simon and Connor were very professional, they did a thorough job, were very personable.i will book again.

29 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Susan,

Thank you so much for your wonderful review! We're delighted to hear that you were so happy with the valet on your car.

Simon and Connor will be thrilled to know their professionalism, attention to detail, and friendly approach made such a positive impression.

We really appreciate your recommendation and look forward to welcoming you back the next time you book with us!

Rated 5 out of 5 stars

Smooth booking service with clear…

Smooth booking service with clear website information on services and prices. Clear communication and great Valet experience

28 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Huma,

Thank you for your fantastic review! We're so pleased to hear that you found our booking process straightforward, with clear information on our website and excellent communication throughout.

It's wonderful to know you also had a great valet experience.

We truly appreciate your feedback and look forward to providing the same high level of service the next time you book with us.

Rated 5 out of 5 stars

Shaun came over and did a cracking job…

Shaun came over and did a cracking job on my car. You’d have no idea I have a dog and a 2 year old after he finished

27 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Josh,

Thank you for your fantastic review! We're delighted to hear that Shaun did such a cracking job on your car.

It's great to know he was able to tackle the challenges of life with a dog and a two year old and leave your car looking as good as new!

We'll be sure to pass your kind words on to Shaun. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

First class clean

I'm absolutely delighted with the work that Simon and his son did on my car. They were very though and managed make my car look brand new. They were friendly and professional throughout. Such a great service to have on your doorstep.

28 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello,

Thank you so much for your wonderful review! We're thrilled to hear that you're absolutely delighted with the valet service.

Simon and his son will be pleased to know their thorough work, professionalism, and friendly approach helped make your car look brand new.

It's great to know you value the convenience of having our service right on your doorstep.

We really appreciate your kind words and look forward to seeing you again for your next valet!

Rated 5 out of 5 stars

Just had my car valeted by Ali

Just had my car valeted by Ali, he has done an exceptional job my car has never been so clean! Inside and out is spotless. Brilliant service, easy booking and arrived on time. I will definitely be using fresh car again!

29 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Paul,

Thank you so much for your fantastic review! We're delighted to hear that Ali did an exceptional job and left your car spotless inside and out.

It's wonderful to know you found the booking process easy, that everything ran on time, and that you were so pleased with the results.

We'll be sure to pass your kind words on to Ali. We really appreciate your support and look forward to welcoming you back for your next valet with Fresh Car!

Rated 5 out of 5 stars

No hassle service

No hassle service, straightforward to sort out and a really good service and car looks great - thank you.

28 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Michael,

Thank you for your lovely review!

We're delighted to hear that you found our service hassle-free, easy to arrange, and that you're so pleased with the results. Knowing your car looks great is exactly what we aim for!

We really appreciate your feedback and look forward to welcoming you back for your next valet. Thanks again for choosing Fresh Car!

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