Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new. Poor guy, it was relatively... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easily organised, I made an error with my dates and they quickly rescheduled me to a later slot in the day which worked for me. The valeter arrived on time and was very friendly and engaging. H... See more
Company replied
Just had my car valeted by Ali, he has done an exceptional job my car has never been so clean! Inside and out is spotless. Brilliant service, easy booking and arrived on time. I will definitely be usi... See more
Company replied
Our valeter Steven was professional on time and did an amazing job with our car. Even messaged ahead to see if we wanted to rebook because of the weather however it turned fair so he just got on with... See more
Company replied
Company details
Written by the company
Fresh Car is a nationwide mobile car care service, delivering Valeting, SMART Repair and Mechanics directly to your doorstep. Our trusted network of friendly, professional franchise partners operate across the UK, bringing high‑quality car care to you at home or work. With Mobile Car Valeting you can choose from quick refreshes to full deep‑clean packages, all carried out on your driveway. Whether you need your car looking its best for a special occasion or simply want it feeling fresh again, our team brings everything needed to you. Our SMART Repair services fix minor bodywork issues on the spot, saving you the hassle of bodyshop visits. This includes bumper scuffs, paintwork touch‑ups, small dent repairs and minor alloy wheel refurbishment, usually completed within a few hours. Our mechanics handle everyday maintenance and repairs wherever you are. From diagnostics and servicing to brake pads, oil changes and more complex jobs, we make it easy to keep your car running smoothly without the inconvenience of a garage trip. Every service can be booked online in minutes. Simply choose your location, pick the service you need, and we’ll come to you. No phone calls, no waiting around, just straightforward, reliable mobile car care.
Contact info
United Kingdom
- www.freshcar.co.uk
4.6
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Very helpful & have hairy dogs & hairs…
Very helpful & have hairy dogs & hairs were completely taken off seats, etc. deffo using you again. Thank you
8 July 2026
Unprompted review
Reply from Fresh Car
Hello Lyn,
Thank you for your kind words!
We’re delighted to hear Darien was able to remove all the dog hairs and leave your car spotless. It’s great to know you found the service so helpful, and we truly appreciate your support.
We look forward to seeing you again next time!
fantastic job done by a very polite…
fantastic job done by a very polite gent,i have kept his number for the next time.you have got to have your car done to see what i mean.WELL DONE FRESH.
6 July 2026
Unprompted review
Reply from Fresh Car
Hello David,
Thank you for your fantastic feedback!
We’re delighted to hear you were impressed with the service and that our team member left such a great impression.
It’s wonderful to know you’ll be booking again and recommending us and your support means a lot. WELL DONE messages like yours really motivate the team!
Excellent
The clean was brilliant and took the exact quoted time. It’s back to feeling brand new. Would definitely use again.
7 July 2026
Unprompted review
Reply from Fresh Car
Hello Joanna,
Thank you for your feedback!
We’re delighted to hear the clean was brilliant and completed within the quoted time. It’s fantastic to know your car feels brand new again.
We truly appreciate your support and look forward to welcoming you back next time!
Harry was on time
Harry was on time, polite and clearly explained what he would do. Car was really clean and highly presentable asa result
8 July 2026
Unprompted review
Reply from Fresh Car
Hello Jeremy,
Thank you for your kind feedback!
We’re delighted Harry arrived on time, was polite, and explained everything clearly. It’s great to hear your car was left looking clean and highly presentable.
We’ll be sure to share your comments with him, and we look forward to helping you again in the future!
Fantastic Job
Karl turned up earlier than scheduled, which was amazing. He was really thorough and did a fantastic job.
Much appreciated
Colin
9 July 2026
Unprompted review
Reply from Fresh Car
Hello Colin,
Thank you for your kind feedback!
We’re delighted Karl arrived ahead of schedule and impressed you with his thorough work. We’ll be sure to share your comments with him, it means a lot to the team.
We look forward to providing the same fantastic service again in the future!
Wonderful
Wonderful - spotless car, and it was a right state- so thank you .
6 July 2026
Unprompted review
Reply from Fresh Car
Hello Lucy,
Thank you for your kind words!
We’re so pleased to hear your car was left spotless, especially given the condition it started in.
We’ll be sure to pass your thanks on to the team, and we look forward to helping you again whenever you need us.
Car was so clean and sparkly
Car was so clean and sparkly, really great attention to detail.
Looks like a brand new car
6 July 2026
Unprompted review
Reply from Fresh Car
Hello Julie,
Thank you for your lovely feedback!
We’re delighted to hear your car was left sparkling clean and looking brand new.
Attention to detail is something we pride ourselves on, so it’s great to know this stood out to you.
We look forward to providing the same high standard again next time!
Great experience
The service was quick and very efficient. Darien was early, which was a bonus, and reacted well to the fact that the car had to be valeted away from my home (but nearby).
I'm very impressed with the set up he had, which gave me confidence in the job he did.
8 July 2026
Unprompted review
Reply from Fresh Car
Hello Gary,
Thank you for your kind words!
We’re delighted to hear Darien impressed you with his efficiency, flexibility, and professional set up.
Arriving early and adapting to the situation is exactly the level of service we aim to provide.
We’ll be sure to share your feedback with him, and we look forward to helping you again soon!
James did a fantastic job on my car
James did a fantastic job on my car. Great communication before and during the clean, very professional and exceptional attention to detail. I have already recommend to friends and family and I won't hesitate to book again. Thank you so much
7 July 2026
Unprompted review
Reply from Fresh Car
Hello Kelly,
Thank you so much for your wonderful feedback!
We’re thrilled to hear James impressed you with his professionalism, clear communication, and attention to detail.
It’s fantastic to know you’ve already recommended us to friends and family, and we truly appreciate your loyalty. We look forward to welcoming you back again soon!
car now in showroom…
On time & duration car now in showroom condition
Thank you Liam
9 July 2026
Unprompted review
Reply from Fresh Car
Hello Bernard,
Thank you for your wonderful feedback!
We’re delighted Liam was able to get your car looking showroom ready and complete the valet on time.
We’ll be sure to share your kind words with him, and we look forward to helping you again in the future!
Repeat user of the service and of…
Repeat user of the service and of Joseph. Arrived ahead of time and started working on the car: great service as before and will use again.
9 July 2026
Unprompted review
Reply from Fresh Car
Hello Diogo,
Thank you for sharing your experience!
We’re delighted to hear you’ve chosen our service again and that Joseph delivered the same great results as before.
Arriving ahead of time and providing consistent quality is exactly what we aim for. We truly appreciate your loyalty and look forward to seeing you again!
Great valet
Great friendly service from Gareth who did a fantastic valet - looks great inside and out!
9 July 2026
Unprompted review
Reply from Fresh Car
Hello Andy,
Thank you so much for your kind words!
We’re delighted to hear Gareth provided such great service and left your car looking fantastic inside and out.
We’ll be sure to pass your feedback on to him, it means a lot to our team. We look forward to helping you again in the future!
Disappointing from start to finish
Disappointing from start to finish - 3 attempts to fix a small patch resulted in a bigger issue and more costly repair job now. The guy who came out was nice enough but just not capable to repair my bumper .. 3 independent bodyshops all said its his prep and very poor.. took over 3 visits over a 5 week period for a smart repair!!!!!
The issue you have is it goes back to the franchisee and your not covered or protected personally avoid and use a more reputable brand - out of pocket now !!!
10 June 2026
Unprompted review
Reply from Fresh Car
Hi Si,
Thanks for providing further information so we could identify the booking information.
We're sorry to read about your experience and sincerely apologise that the standard of the repair did not meet expectations, particularly after several attempts to rectify the issue. We understand how frustrating this must have been.
We appreciate your acknowledgement that our technician was pleasant to deal with, and we recognise that despite their efforts, they were ultimately unable to achieve a satisfactory repair. As a result, we understand that a full refund was processed for you.
While we're disappointed that you've been left with this impression of our business, we would like to reassure readers that we are a well-established and reputable brand, having successfully repaired thousands of vehicles over the years. Unfortunately, on rare occasions, repairs do not go to plan, and we regret that this was one of those instances.
Our technicians operate as independent franchise businesses, but they all receive the appropriate training and carry liability insurance to protect customers should issues arise. We take customer feedback seriously and will use your comments to help improve our service.
We genuinely regret that we were unable to deliver the outcome you expected and wish you all the best with the completion of your vehicle's repair.
Reply from Fresh Car
Hello Steve,
Thank you for your feedback.
We’re delighted to hear our team arrived on time and delivered a good job for you.
We look forward to providing you with the same reliable service again in the future.
I had a full £166 valet on my car and
I had a full £166 valet on my car and all looked very well except for overlooking the sprayed black plastic trim along the bottom of the windscreen and overspray on the side mirrors and the bottom corners on the front side windows. The operator said that he would return to fix it twice, but never did. I spoke to him on the phone but he became very aggressive and never replied to several emails. Don't bother with Fresh Car Central Scotland.
8 May 2026
Unprompted review
Reply from Fresh Car
Hello Douglas,
We're sorry to hear about your experience and that we fell short of the standard you expected.
We sincerely apologise for the missed areas you highlighted and for the fact that they were not rectified as promised. We also regret to hear about the communication you experienced afterwards.
Unfortunately, we don't appear to have been made aware of this issue at the time, and from your review it seems the conversations took place directly with the valeter rather than through our customer service team. We'd really appreciate the opportunity to look into this properly.
Please could you contact us at clean@freshcar.co.uk with your booking details? We'll investigate what happened and see what we can do to assist in resolving the matter.
Thank you for bringing this to our attention, and we hope to have the opportunity to put things right.
Great service
The service was great. I had a mini valet with Fresh car. The technician cleaned my car inside out thoroughly as if it was a new one. Really loved their service.
29 June 2026
Unprompted review
Reply from Fresh Car
Hello,
Thanks for taking the time to leave a review, We're very glad to hear you were happy with the service that was provided.
Thanks for recommending, We hope to be able to assist you again in the future!
All very easy and Jamie just gets down…
All very easy and Jamie just gets down to it.
1 July 2026
Unprompted review
Reply from Fresh Car
Hello Jock,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear you were happy with the service that was provided.
Thanks for recommending!
Dave arrived early and my first…
Dave arrived early and my first impressions were that he was polite and professional. We had a quick chat before the full valet and I was happy with the suggestions from Dave to get my car clean again. He finished the valet to a high standard and my car is looking so much better I would definitely recommend Dave, thanks mate!
2 July 2026
Unprompted review
Reply from Fresh Car
Hello Mo,
Thanks for taking the time to leave a review outlining your experience with us.
We're so glad to hear you were happy with the service that was provided by Dave.
Thanks for recommending, We appreciate it!
Quality Valet
Ronnie understood my requirements based on the car having a ceramic coating. He was knowledgeable and helpful making sure it was valeted to retain that coating.
Fresh Booking process was smooth and easy to understand.
1 July 2026
Unprompted review
Reply from Fresh Car
Hello Paul,
Thank you for your kind feedback!
We’re delighted to hear Ronnie’s knowledge and care ensured your ceramic coating was well looked after during the valet. It’s great that the booking process was smooth and easy too.
We’ll be sure to share your comments with Ronnie, and we look forward to keeping your car in top condition again soon!
Unclean windscreen
I never normally leave anything but a perfect review, but I feel a little let down. He arrived in time and was very polite. I paid for the full valet and seat machine clean. The seats were fine, but I noticed the inside of my windscreen wasn't cleaned at all seemingly. The ring of a dash cam was still there after the clean, and a lot of finger streaks on the windscreen. When you pay 120 for a valet you at least expect the windscreen to be clean.
28 June 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you for sharing your feedback.
We’re glad to hear you found our valet polite and punctual, but we’re very sorry to learn the windscreen was not cleaned to the standard you expected and we understand your disappointment.
Please could you send us an email at clean@freshcar.co.uk with your booking details so we can look into this further and make things right?
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