Fridja Reviews 249

My steamer stopped working, after seeking their advise Fridja suggested a new hose. I ordered one, tried it and discovered that wasn’t the problem so packaged it to return. Returns has to be done via email, my request was rejected, the reason being I had ‘used’ the item. Now I’m left with a still broken steamer and a brand new hose at a cost of £40. It’s a disgrace, I won’t shop from them again, I’ve only had the £200 steamer 2 months over 2 years!

The juicer I purchased direct from Fridja 10 months ago. It worked well until the plastic strainer cracked. I contacted Fridja as I thought it was under warranty, however they stated that as it was “a refurbished” item, the warranty was only 6 months. A replacement strainer is £40 plus p&p which really seems excessive as it’s such a small part. The aftercare failed as I asked for some leniency. Unfortunately the juicer will have to be disposed of as I hoped the customer service would be better.

Thank you for your reply from my November review and offer of a discount. 20% still equates to £40 ($50) including postage for replacement of the small clear plastic object which broke. My review is in response of the “customer service” I received, not the product. I don’t doubt that many customers have had their their Fridja products for years. It’s when things go wrong is a mark and quality of a company that supplies excellent customer support.
Thank you

For the price this steamer could be better quality. The hose is too lightweigt and the head could be more substantial as well. the pole has too much give. I won't be using the hanger attachement, it's very flimsy and does not sit firmly on the pole. I'm sure that my husband would eventually snap it. Also, the glove is one of the cheapest I've seen, I decided to continue using the glove from our previous steamer. Over all not impressed.

I had an issue with my juicer. I contacted customer services who acted swiftly and sent a replacement part immediately. Great service. Thanks team.

They reacted to my messages very quickly and efficiently. Thanks

Great response from customer service when my clothes steamer developed a fault. They responded very promptly and immediately arranged to send a replacement part.

It's a little difficult for me to put the lid on, but little by little it will be easier.
Thanks!
Maite

This is the second time I made a purchase in the fridja website. Prior to this I contacted them as my old steamer stopped working and they were very friendly with a quick reply.
I will say that I am very happy with the steamers, it is the perfect product for my shirts, working clothes and any delicate clothing

I have an F1500 Clothes Steamer which I bought from Fridja's ebay store.

It has only ever been used a handful of times and I stopped using it as the steam output began remaining on at all times... even when the steam trigger was not being used.
This has the effect of not allowing sufficient steam pressure to be built up within the machine to enable it to run as it should. It currently just about wheezes by and steaming anything becomes a laborious chore.

I have tried calling the fridja helpline however it did not get answered and instead I was treated to some jazz music in the background and a voice informing me that the line is unavailable and that i have to email instead. Shortly after this a friendly representative called me back (which was an unexpected surprise) and asked me to send the details via email to enable the technical team to assist in resolving the issue.

Whilst the steamer worked it was in fact very good at what it did.

I am hopeful for a helpful reply.

This juicer is pretty good. It doesn’t extract as much juice from my veggies as my previous juicer, but that was a more expensive brand. I hate the blade half way down the shoot, as I think it is plain dangerous without being helpful. It is also a pain to juice celery as you have to chop it up so it doesn’t get stuck. Having said all that it is on the cheap side so holds up ok. I also appreciate that it is a smaller company and some of the juicer is made in the UK.

I have been juicing for 10 years and can honestly say the fridja f1900 is a fantastic machine. Moreover the after sales staff were 10/10. Thank you

Have had 2 Fridja f1900 juicers, both broke within a short period of time. I understand now why companies charge so much more for good juicers as these cheap ones just aren't worth buying.

Very efficient juicer. Have used it for oranges,apples, pineapple and so on.
I just don't understand the use of the big blade in the shoot.

I am impressed the quality Fridja cold press juicer delivered at the impressive price point. I know the similar quality from other brand at 3-4 times higher price.

Fast delivery. Quality items.

Great product, great customer service, great delivery time, great overall experience!

Presses fruit and vegetables brilliantly. Initially thought it was going to be a nightmare to clean but actually it not. Just remove gubbings from sieve biy and empty pot.. done. Just wash under running water straight away and it’s easy. Really pleased with it

Seen the Fridja clothes steamer on This Morning It’s been an absolute pleasure to have it in our home now
Really easy to set up and as 76 year old I found it powerful and easy to use
So happy we purchased this

Great product, not noisy and very easy to use.