The product actually works! Simple, cost effective, does what it claims to fix, stops my rug moving and rippling up. It also enhances the under foot feel which is a superb added bonus. Customer Servi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast and helpful response to query about delivery instructions over a bank holiday weekend. Goods delivered on time as promised. Clear guidance on how to fit the product over a carpet. As a 'first... See more
Company replied
A very decent and well organised company to deal with. They were very quick to respond to my query regarding the correct product to purchase regarding the best underlay for my rug. The ordering was s... See more
Company replied
Easy to order. Good price. Arrived promptly via courier with no extra charges. Great service. Foxi underlay works great to stop runner slipping on hard floor. A very good online shopping experience.
Company details
Written by the company
The UK's largest choice of Rugs and Large rugs available to buy Online or instore at one of Supermarket sized Stores. Stores located in Bodelwyddan North Wales and Shrewsbury Shropshire.
Contact info
Kaydon House, Kinmel Park, , LL18 5TY, Bodelwyddan., United States
- 01745 584404
- sales@frithrugs.co.uk
- www.frithrugs.co.uk
4.9
Excellent
3k reviews
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Hasn’t replied to negative reviews
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Fast efficient service and mat underlay…
Fast efficient service and mat underlay working well
23 December 2025
third rug
This was my third purchase and I haven’t yet placed the rug, I trust it will be fine as were the other three rugs. Very pleasant company to deal with.
19 December 2025
Reply from FrithRugs
Many thanks for your repeat custom, Sandi.
Ian
Goodvery satisfied customer
Good product easy to cut and place
Clear instructions
Speedy delivery
Well done Frith Rugs, you deserve a five-star rating. 🙂
19 December 2025
Reply from FrithRugs
Thank you so much Joe!
Ian
Another great rug from Friths.
The rug was very careful packed and we were kept informed because the courier texted me saying that there would be a delay of a day due to high volumes.
Delighted with our new rug thank you.
17 December 2025
Reply from FrithRugs
Thank you so much for a 5star review and i'm glad you are delighted with your new rug!
Ian
Excellent customer service
Following my order I was contacted to say there was a problem with part of my order. I was refunded immediately and the remainder of the order arrived exactly as promised.
17 December 2025
Reply from FrithRugs
I'm glad to hear we were prompt in amending your order and I hope you can now enjoy your new rugs.
Ian
New rug
I am delighted with my new rug from Friths.my order was delivered without delay,but more importantly the return item was collected just as promptly.excellent all round!
17 December 2025
Reply from FrithRugs
Thank you for taking the time to give us a great review!
Ian
Product delivered really fast and well…
Product delivered really fast and well packaged
10 December 2025
The quality of the rug was better than…
The quality of the rug was better than expected and the rug was delivered on time and in good condition. We have bought from Frith rugs before and have always been satisfied which was the main reason for going back to them.
17 December 2025
Reply from FrithRugs
Many thanks for the brilliant review and for coming back to us Jane, it really means alot and we hope to see you again in the future.
Ian
Foxie Rug to Carpet underlay real does work.
This is the 2nd Foxie rug to carpet underlay we have bought and it really does the job described.
16 December 2025
Very good online service item arrived…
Very good online service item arrived Tuesday form order late Sunday night. Item as described and at substantial discount off list price
16 December 2025
Reply from FrithRugs
Thank you for your 5 star review Martin.
Great product
Great product, just as described. Kept informed throughout and the rug arrived in good condition.
16 December 2025
Reply from FrithRugs
Thank you for giving us a 5 star review!
Ian
Really good product
the underlay arrived promptly, was easy to lay and seems to have don the trick with the rug that was rucking up on the carpet even with a table on it.
8 December 2025
Reply from FrithRugs
I'm glad to hear that our Foxi underlay has fixed your rug rucking problem, it is a brilliant product!
Ian
Speedy delivery and helpful friendly …
Speedy delivery and helpful friendly response to telephone query
2 December 2025
Reply from FrithRugs
Thank you Nick.
Ian
A very good company to deal with.
Have used this company several times and have always had a quick and helpful response, this time the delivery had been taken over and i must say i found it more difficult to follow, bit it was still a very quick and positive outcome. Thank you very much.
2 December 2025
Reply from FrithRugs
Many thanks for your brilliant review and for your repeat custom, it really means alot to us.
Ian
Another excellent product from this…
Another excellent product from this wonderful company
2 December 2025
Reply from FrithRugs
Thank you for coming back to us once again, Lisa.
Ian
Easy to use website
Easy to use website, very fast delivery, good quality kelim runner exactly as described at a very reasonable price.
8 December 2025
Reply from FrithRugs
Thank you for your purchase Andrew, we're glad to hear you're happy with your new runner.
Ian
Excellent
I ordered a supergrip underlay for my new rug. It arrived in super quick time and the quality was excellent.
17 November 2025
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