Update. Customer service contacted me and offered a 50% refund and the offer of re-delivering my order. I declined the re-delivery as my impression of the local florist was not good. I've ordere... See more
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I ordered flowers weeks in advance for my partner’s last day at work (first shift). Specified that they need to be delivered before noon and chose selections accordingly with expedited delivery. The s... See more
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02560068 ORDER NUMBER Please have them find it Please tell me how I can post another review saying how they purposely are trying to pretend they cant find., I have about 10 emails from them EVEN WO... See more
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I was happy to have credit from my last purchase. The flowers were sent to Aunt Ann in a retirement facility. She and her daughter said the bouquet was very beautiful and brighten up her room. Everyth... See more
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Company details
About From You Flowers
Written by the company
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Guarantee
100% satisfaction guarantee
From You Flowers, LLC offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours! Problems are rare, but when they occur From You Flowers is available 24 hours a day to help you.
Contact info
143 Mill Rock Road East, 06475, Old Saybrook, United States
- 1 800 838 8853
- WeCare@FromYouFlowers.com
- www.fromyouflowers.com
From You Flowers Discounts
You should know
2.8
Average
8k reviews
Asks customers to review
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Flowers were very well done
Flowers were very well done, but there was no communication on the delivery service. Had paid for the expedited, and it was suppose to be delivered by noon. The flowers did not come until 2-3. They refunded me for that, but there was no communication on if it was going to be late or not.
15 May 2026
Reply from From You Flowers
We sincerely apologize for the lack of communication regarding your expedited delivery, as well as the delayed arrival beyond the expected noon timeframe.
A supervisor has reached out to you, leaving both a voicemail and an email, to further address your concerns and ensure this is fully resolved. We truly appreciate your feedback and the opportunity to make this right.
My stepmom was beyond pleased with her…
My stepmom was beyond pleased with her mom's day flowers, she said they were absolutely gorgeous plus lasted nearly 2 weeks which speaks to quality and freshness. Thank you for a job well-done, you made a 96years young lady very happy!
8 May 2026
Reply from From You Flowers
Thank you for taking the time to review your experience with our service.
I have contacted this company so many…
I have contacted this company so many times over the last 2 weeks. I ordered a bunch of flowers for Mother’s Day on Friday & was told they maybe not be delivered on Sunday but if not deffs Mon or Tuesday. A week later (the following tuesday) they were delivered & of course they were moldy!! Further more they couldn’t fulfill the bunch I paid for and substituted them without asking me if I was okay with this. I have requested a full refund multiple times just to be told I can get a store credit or reshipment…. Why would I want them reshaped when Mother’s Day was nearly 2 weeks ago. I will be taking things further as they have not delivered what I have paid for.
Now saying they don’t have any record even though I’ve provided them with the exact order number, email & phone number that was used… looks like there trying to cover up there mistakes
22 May 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
Delayed Delivery of Anniversary Gift
The purchase arrived at the UPS station at midnight the day it was to be delivered, an hour from the delivery destination. ALL the UPS site says is that it will be delivered a day late. It was meant to be an anniversary gift from a servicemember deployed overseas to his spouse. "Sorry for the inconvenience" and "here is $10 gift certificate off your next purchase from us." Keep the coupon! I will not be purchasing again.
21 May 2026
Unprompted review
Reply from From You Flowers
Thank you for your feedback. We sincerely apologize for the delayed delivery and lack of clear tracking updates, especially given the importance of this anniversary gift. A supervisor has contacted you and left both a voicemail and an email to assist further and help resolve this matter.
Genuinely terrible company
Genuinely terrible company.
First bouquet I ordered was delivered three days early and to the wrong address, they then offered to send a new bouquet a week after the original delivery date and then didn’t deliver the bouquet.
Second bouquet I ordered was nothing like the picture and contained 4 measly roses, and this was after they tried to cancel the order due to the previous order being cancelled on their end.
Customer service is downright disgusting, refusal of a refund and only offered a partial store credit, as if I’m going to order form them.
Save your money and order elsewhere
21 May 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
The pictures of the flowers aren't at all how the flowers really look
I don't like the fact that the flowers I ordered both times weren't at all how the pictures were..it was very disappointing to say the least
9 May 2026
Reply from From You Flowers
Thank you for your feedback and for allowing us the opportunity to address and resolve your concerns.
We sincerely apologize that the flowers you received on both occasions did not match the images shown. We understand how disappointing this must have been, especially when expectations are set by the photos provided.
We truly appreciate you bringing this to our attention, as your feedback helps us improve our product quality and ensure a better experience moving forward.
Same day delivery order arrived 2 days…
Same day delivery order arrived 2 days late, flowers were disappointing and not reflective of the price or the website pictures. Was promised a refund for the same day delivery fee but got a teddy instead. Call centre service was rude and unhelpful
19 May 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
The flowers were sent for my birthday
The flowers were sent for my birthday. I did not receive them till 3:30 in the afternoon. I leave work at 4:30 I did not get to enjoy them at work on my birthday. Bummer
14 May 2026
Reply from From You Flowers
Thank you for your feedback and for allowing us the opportunity to resolve your concern.
We sincerely apologize that your birthday flowers arrived later in the day and that you weren’t able to fully enjoy them at work as planned. We understand how important timing can be for special occasions, and we regret that this impacted your celebration.
We truly appreciate you bringing this to our attention, as your feedback helps us improve our delivery experience moving forward.
An absolute disgrace. Do not purchase from this site.
This would have to be one of the worst experiences ever! Ordered flowers and gift hamper for my mother in laws birthday, not only were they 5 days late, but they also arrived almost dead and in a damaged box! $170 was an absolute rip off. After several emails back and forth, they refused a refund. I wish I was able to upload the pictures. DO NOT PURCHASE FROM THIS COMPANY.
18 April 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
WARNING WHAT A NIGHTMARE THEY DIDNT DELIVER ON…
02560068 ORDER NUMBER Please have them find it Please tell me how I can post another review saying how they purposely are trying to pretend they cant find., I have about 10 emails from them EVEN WORSE NOW THEY PRETEND NOT TO KNOW ANYTHING ABOUT MY ORDER THEY ARE TOTALLY INCOMPETENT NIGHTMARE TURNS INTO HORROW SHOW WHAT A NIGHTMARE THEY DIDNT DELIVER ON MOTHERS DAY, THEN OFFERED $5 , THE MISSED A BIRTHDAY 1 WEEL LATER THEN OFFERED $ 20
WHAT A JOKE
WARNING DONT USE THEM
16 May 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
Big disappointment experience from FROM…
Big disappointment experience from FROM YOU FLOWERS! I have chosen delivery date from their website and after processing my payment i got a message that delivery won’t be until after 5 days!! The flowers are for a funeral so they will arrive after the funeral? How horrible this experience is. Now im told that they will refund and it will take 5-10 working days to receive the refund. NEVER EVER ORDER FROM YOU FLOWERS AGAIN!!
21 May 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
Very disappointing—this company charges…
Very disappointing—this company charges a steep delivery fee and yet my order never was delivered.
20 May 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
Appalling customer service. Never use again
Mother's day flowers were delivered at 10.30 pm
I will NEVER recommend this pathetic company.
The reviews are disgusting as is their customer service
10 May 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
My flowers were not delivered
My flowers were not delivered. Very disappointed because they were for daughters college graduation.
14 May 2026
Reply from From You Flowers
Thank you for your feedback and for allowing us the opportunity to resolve this matter.
We sincerely apologize that your flowers were not delivered, especially for such an important and meaningful occasion as your daughter’s college graduation. We understand how disappointing this must have been and regret that we did not meet your expectations at such a special time.
We truly appreciate you bringing this to our attention, and your feedback helps us improve our service and ensure better experiences in the future.
Anniversary flowers
The arrangement that my wife received for our anniversary was disappointing. Thru numerous phone calls to resolve this, the company offered a replacement. Very satisfied with the outcome.
11 May 2026
Unprompted review
Reply from From You Flowers
We truly appreciate your feedback and sincerely apologize for the disappointment caused by the initial arrangement your wife received for your anniversary. We’re glad we had the opportunity to speak with you directly and are pleased to know that we were able to resolve the issue to your satisfaction. Your happiness means a great deal to us, and we thank you for allowing us to make things right.
I was disappointed
I was disappointed. I ordered the arrangement for my daughter. The flower she received had a LOT more greenery than the picture. Needless to say it did not have as many flowers that was shown in picture. Disappointed that I paid that price for greenery. I also paid extra to have it delivered by 12 pm but it was not delivered on time
16 May 2026
Reply from From You Flowers
Thank you for your feedback and for giving us the opportunity to address and resolve your concerns.
We sincerely apologize that the arrangement your daughter received did not match the expected fullness. We also regret that the delivery did not arrive within the requested time window.
Your comments are very important to us, and we will be sharing this with our team to help improve both our product consistency and delivery accuracy. We truly appreciate you bringing this to our attention and allowing us to make this right.
Reply from From You Flowers
We’re so happy to hear that your friend enjoyed the flowers! Thank you for sharing your kind feedback—we truly appreciate your support and look forward to serving you again.
Bad experience
Supervisor was supposed to reach out to me 7 days ago regarding my complaint. Haven't heard a word. My mistake, they did contact my daughter and gave full refund.
8 May 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
PRICE AND ON TIME
WAS OK . but i put in for the same day delivery for $4.99 and it didn't make it there till the next day
other than that was ok.
14 May 2026
Reply from From You Flowers
We’re very sorry to hear that your same-day delivery request was not fulfilled and arrived the following day, as we understand how important timely delivery is. A supervisor has reached out and left both a voicemail and an email to help resolve this matter. We appreciate your feedback and hope to make this right for you.
Although they refunded my money…
Although they refunded my money after proving the flowers were not delivered, they still are not worth the hassle I've been going through trying to use them. They did not deliver 2 different times for funerals and insisted both times they were delivered. Had to spend 2 days and go through 2 managers to get refund! Would rather have the flowers delivered!
19 May 2026
Unprompted review
Reply from From You Flowers
We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.
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