From You Flowers Reviews 7,732

I have order flower and paid the same day delivery fee and even the extra that it would arrive on the birthday !!

It didn’t arrived even the second day, it’s 2 days lates arrived and they gas light me ! And the birthday person isn’t at work after the two days and will be back in 5 so I have gifted dead flowers 🤣

Absolutely disgusting customer service from this company.
I ordered flowers for my sister's 60th birthday and the order was undelivered.
I sent several emails a week, as well as using the chat on their website and they would not refund me for the undelivered flowers, they would only send again, but I would be charged for the delivery again.
They did eventually redeliver them without me paying the delivery charge as I told them I would be reporting them, although it did take a month for them to be delivered.
They did not read the emails they received as I had to give the delivery address several times, although it was in the email thread! The card was never sent with the flowers either, even though I had written one!
Do not order from them unless you want to spend time on chasing them and repeating yourself for a month.
I have NEVER had such bad service or experience like I had with this company, and I have NEVER given a bad review. It would be no star's if that was possible!

my mother ordered a beautiful bouquet of flowers and payed an extra 19.95$ for same day delivered which was meant for the sunday, they were delivered on tuesday AFTER mother’s day which is really disappointing, i hope people read these reviews and never order from these company’s again, she was supposed to get a full refund of 19.95$ for the delivery fee and she has received 5$ this is so disgusting from this company never ever order from here again. The flowers where not what she ordered and where supposed to arrive in a vase, which in our case the vase and original flowers we ordered where missing and we got different flowers instead.

I only gave them one star because zero wasn’t an option.
My mother passed away recently, and one of her friends did us a huge favour, sitting in her almost empty house, for about 7 hours, waiting for a truck to arrive to collect the goods we were donating to lifeline. The truck never arrived, but mum and I thought we should send Jean flowers anyway, so we did.
They took over a week to arrive. But this time they were horrible, and had gone mouldy.
I gave Jean money to buy flowers for herself.
I told flowers for you, and asked for a refund. They said no, we will resend the flowers. I said they were a gift from my mum, and she’s now passed away! Jean has been given flowers from another source! I want a refund.
They still said no, we’re sending a new arrangement.
I said no, I want a refund. They said we’ve sent them, so I told them to send them to me instead. When they arrived the box was crushed, they were not in water, and looked nothing like the flowers in the picture I ordered.
I just gave up at that point, but to say I was disappointed is an understatement. They were a huge waste of money.
I would never buy from them again.

Addendum 30 May 2026.

Bloomex insist that there is still a replacement in transit. I seriously doubt there is a replacement in transit, and in any case, an order of fresh flowers, after over three weeks, is not likely to be worth what it cost me. They are still refusing to give a refund, and have asked that I keep my further comments off this page. Since writing directly to them has got me exactly nowhere, I’ve come back to here.

My daughter-in-law ordered a Mother's Day bouquet on Friday, May 8th for next day delivery. The bouquet was delivered on Monday, May 11th. The bouquet would have been absolutely beautiful if it didn't have lilies that were brown when I opened the box. Only one opened up. The roses bloomed, but the baby roses never did. I am sure they spent a pretty sum for these to be delivered by Mother's Day, but they were late. I never could find the picture of the bouquet I received, but I can assume there are reasons for that.

I paid extra for expedited delivery by noon; the flowers are, at this writing 2 hours late and not yet delivered. The timing was very important for this gift and now it's an utter failure. They refunded the extra fee but that does not fix the huge miss this has caused.

Paid for same day delivery and didn't get there. Received an email the following day that the flowers I order were not available so they were going to substitute. Seriously? So, called and canceled and requested a full refund. I will never use this company again. The first time and the last!

I’ve now used this online florist for Mother’s Day two years in a row for both my mother and mother-in-law, and after multiple disappointing experiences, I will never order from them again.

The arrangements delivered looked NOTHING like what was advertised online. Not only were the flowers completely different, but in two cases they weren’t even in the same color family as what I ordered. I specifically paid to upgrade every arrangement to the premium/largest option — nearly $100 per arrangement — and what arrived looked tiny, cheap, and comparable to something you could pick up at Walmart for a few dollars.

I understand they use local florists to fulfill orders, but there seems to be zero quality control or accountability. It’s incredibly embarrassing to spend that much money on gifts for important people in your life only to have them arrive looking low-quality and nothing like what was promised.

What made the experience even worse was customer service. I contacted the company to express my disappointment, including how drastically the arrangements differed from what I ordered, and after spending hundreds of dollars with them over two years, they offered me a $13 credit. Honestly, it felt insulting.

I would strongly recommend ordering directly from a reputable local florist instead of using this service.

Ordered Mother’s Day flowers, to be delivered on the day (Mum lives rurally - thought this company would be perfect since they offered delivery).
I called the service line, antsy, on the 10th around 3pm to see when they will be arriving a lady in an obvious Indian call centre assured they were gonna be delivered before 8pm that day.
Flowers came on the 14th, 3pm.
I ordered a large bouquet - $140 worth of baby pink roses, baby’s breath bouquet (the name of the bouquet was new baby girl) what was inside the box was bright yellow sunflowers (3 stems) and orange gerbras (2 stems). The bouquet was smaller than my hand!?

Called India again (the customer service line) where a man advised that my order was subject to a ‘substitution’ and told me to email through my concerns and photos of the order (which I did). Haven’t heard back from them since..

Please don’t make the mistake of supporting this scam business

ordered early in the morning, order confirmed but “factory has not confirmed order” according to both phone calls i had with them. first call i wanted to confirm it will arrive today as i had paid for same day delivery and she said yes. second call was 5pm and she had told me once again that the factory has not confirmed it. i asked if it will be delivered today and she said probably not. i’ve now asked for a refund but just given the lack of care so far im sure the refund will be no easy process

This company is rubbish. I ordered for flowers to be delivered to my sister and they cited the wrong address was used but didn't try to call me or my sister. Just refused the delivery and told me they would give me a $20 store credit. Criminals.

The flowers were beautiful. My mom loved them

I’m not one to give reviews often, but this service was attrocious. I ordered on Friday for Sunday, Mother’s Day. I ordered two separate items. Neither had been delivered by lunch so I called to check, I was told - one is almost there, the other won’t be delivered for 2 days! I said I wasn’t told this, therefore cancel the second order. By 6pm, the first order still wasn’t there. It ended up arriving at 9.15pm and did not look like the photo! I had to keep calling daily to follow up on the cancellation of my other order- which I kept being told, supervisors will review. Eventually, after a week I was finally given a refund. Even though they had “tried” to email me and give me alternatives- I never received any email from them including in spam. I wouldn’t use this company ever again

Flowers where not as described and they died the next day. Contacted support and even though I paid $107 they offered me $20 towards my next order lol. Like I would ever order from them again.
Please don't use there services as you will be wasting your money

Horrible customer service, scammed me out of $100. Use your local florist

Reference: Order #29447

I have contacted your team multiple times regarding this matter, including phone calls and follow up emails sent on the 6th and 9th of May. In those communications, I clearly requested that my refund be returned to me.

Your claim that I did not respond or request a refund is incorrect. I have records of these communications and can provide them if required

Flowers were yellow and pink and white. I purchased pink and white and paid extra for a full vase. Flowers were not full, some were wilted, a bunch were not open and never opened. Wish I could post a picture so everyone could see what I received vs what they showed on the website. It came with no food for the flowers. The added strawberries were damaged in shipping. About half of them were cracked open. Sadly this isn't the first let down from this company. Should have learned my lesson. I've never felt so embarrassed. I DO NOT recommend!

I ordered some flowers for my mum for Mothers Day/Birthday. They did arrive on the date I requested but they were not what I ordered and they were droopy.I sent an email straight away saying I was unhappy with the quality of the flowers and explained that my Mum has cancer and that this will probably be her last Mothers Day/ birthday. They responded saying they were very sorry and would send a replacement. Nearly 2 weeks later and a few emails more no flowers and now they are saying they won't be sending a replacement bunch. Very disappointed with the customer service I have received. Do yourself a favour, spend a bit more and order through Interflora. I will NEVER order through them again. DISGUSTED !!!!

I wouldn’t recommend this company. I ordered flowers for my mother for Mother’s Day. They arrived 4 days late and were not even the flowers that I had paid for. They were a complete different arrangement. I contacted support straight away and have not even heard back. Would not use this company again or recommend to anyone.

Flowers are falsely advertised. Ordered breathtaking blooms, indulgence for $100. The flowers arrived upside down, and the arrangement was neither similar or close to being indulgent. The arrangement consisted more of leaves and flowers that were ill matching and unpleasant. Upon expressing my dissatisfaction and requesting a new batch of flowers to be sent or a refund, this was denied, stating fulfilment to value. I do not recommend people buying from this florists as they are scammers. They do not take accountability. Just really disappointed.