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Funktion Events Reviews 

2,960
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful team, straightforward online booking system, and professional instructors who ensure every workshop and class runs smoothly and comfortably. People note that the activities are extremely engaging, fun, and memorable for everyone involved in the celebrations. However, some reviewers were not happy with sudden cancellations, as well as unfortunate instances where event organizers completely failed to arrive for scheduled activities on time. A few other people also felt let down by poor customer service responses, a lack of empathy, and a noticeable communication gap after payments were completed.

What people talk about most

Staff

Reviewers mention deep satisfaction regarding the staff, frequently praising friendly coordinators and... See more

Service

Clients share satisfaction on service, frequently highlighting the quick response times and effortless... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting how simple, efficient,... See more

User experience

Users describe positive interactions with user experience, highlighting the simple booking process and... See more

Customer service

Consumers find customer service to be positive, highlighting the straightforward booking process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had the utterly fabulous "Samosa" join my sisters hen party 👑 She was hilarious, cheeky, a little bit dirty 😂 and so friendly. She had everyone laughing, really got involved with the group... See more

Company replied

Rated 5 out of 5 stars

My daughters Donnas bridesmaids booked a cowboy hat decorating workshop recently for her last rodeo in Newcastle. It was amazing and everyone thoroughly enjoyed it. Sorry cant remember the lovely ladi... See more

Company replied

Rated 5 out of 5 stars

Having been unable to keep to our original plans for my daughter’s hen weekend, after googling (in a panic) what we could do I came across Funktion Events. I spoke to a lovely young lady called Emily... See more

Company replied

Rated 5 out of 5 stars

One of the highlights to the hen do weekend! With it being most of our first time taking a line dancing class, we were all made to feel at ease and comfortable with the lovely Lindsey! Was a great exp... See more

Company replied


Company details

  1. Event Planning Service
  2. also in
  3. Corporate entertainment service
  4. Event management company
  5. Group Accommodation
  6. Party Planner
  7. Tour operator

About Funktion Events

Written by the company

At Funktion Events, we're one of the UK's leading hen party, stag do and team building companies, organising group activities and weekend packages across 65+ locations in the UK and Europe. Established in 2007 and ABTA approved, we've helped over 500,000 customers celebrate events together.

Trustpilot GIF Team building Hen Parties Stag weekends

Our hen party activities include life drawing classes, cocktail making, dance lessons, dance parties, afternoon tea, bubble football, and activity days. Our stag do packages cover beer bikes, go karting, beer pong, combat archery, paintball, and much more. For corporate clients, we organise team building days and corporate sports days for groups of all sizes.

We operate across the UK including London, Manchester, Birmingham, Leeds, York, Newcastle, Edinburgh, Bristol, Liverpool, Cardiff, Sheffield, Brighton and beyond. Rated Excellent on Trustpilot with 2,700+ genuine reviews — we handle everything so your group can focus on enjoying the moment.

We Save You Hassle and Time by organising everything on your event.
That's what we do!

TRIED & TESTED

  • 500,000+ customers
  • Established since 2007
  • 65+ UK and Europe locations
  • ABTA approved tour operator
  • Individual online payments

All reviews are 100% genuine See Website


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,960)

252 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible venue

Have booked an event with them before and was happy enough to book the same experience again expecting the same.
Wrong!
The life drawing class was in a dirty dingy room and the toilets were disgusting.
Also the venue’s bar was closed for refurbishment and we weren’t advised of this. To be charged almost £40 per head for this is shocking.
To top it off their response to my complaint was to argue with me and offer flowers as a gesture of goodwill.
When the flowers arrived they were terrible - I’ve seen better bouquets in Aldi or a garage forecourt!
I will not be booking with them again and would give zero stars if I could.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience using Funktion!

Great experience using Funktion! From the outset, the customer service was brilliant with the team calling immediately to get details for our potential events and quickly being able to provide details on availability, pricing and the event. I spoke with Izzie who was very accommodating as I initially flexed the dates around and even helped us find discounts through the venue partner which as incredibly helpful. Izzie was constantly checking in on the run up and super helpful with any questions we had in the booking process both over the phone and over email. We also spoke to Emily from Funktion in the booking process who was also incredibly helpful making the process go smooth. On the day itself, we had an event coordinator, Nick, who was really friendly and kept spirits high during the event. The Sports Day event selection was great with all the equipment being provided which was incredibly helpful. Overall great day and easy process - would definitely recommend Funktion Events and will use them again in future

22 June 2026
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Reply from Funktion Events

Hi Ammar,

Thank you for your 5 star review! We're delighted to hear you had such a great experience with Funktion Events from start to finish. It's fantastic to know that both Izzie and Emily provided helpful, responsive customer service throughout the booking process, from accommodating your date changes to helping secure venue discounts and answering all your questions. Thank you for your recommendation. We look forward to helping you plan another fantastic event in the future!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Great customer service

We've not completed the event yet, but the customer service received from Emily following our enquiry has been great.

5 August 2026
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Reply from Funktion Events

Hi Rachel,

Thank you for your 5 star review! We're delighted to hear that Emily has provided you with great customer service following your enquiry. We hope your upcoming event is just as enjoyable as your experience with our team so far!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

We had a great Wicked themed dance…

We had a great Wicked themed dance class for my friends hen do. The instruction was friendly and knowledgable and adapted to the group. The venue was easy to access and a good space.

19 July 2026
Unprompted review
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Reply from Funktion Events

Hi Joseph,

Thank you for your 5 star review! We're so pleased to hear you all had a fantastic time at the Wicked-themed dance class for your friend's hen do. We're also glad the venue was easy to find and provided the perfect space for the class. We hope to help you celebrate another special occasion in the future!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Great hen do experience

Booking was seamless and there was flexibility should we have needed it! The class itself was super fun and exactly what we expected - our bride loved it :)

19 July 2026
Unprompted review
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Reply from Funktion Events

Hi Hannah,

Thank you for your 5 star review! We're so pleased to hear the booking process was seamless and that you appreciated the flexibility we could offer. It's fantastic to know the class was exactly what you expected, and even better that the bride had such an amazing time! We hope to help you celebrate again in the future!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

We loved the venue the dance class was…

We loved the venue the dance class was at, a cool dance studio in Leeds, and the instructor was so lovely. Everyone had a laugh, it wasn’t too serious, and it was a fab fun event for our musical loving bride to be!

19 July 2026
Unprompted review
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Reply from Funktion Events

Hi Beth,

Thank you for your 5 star review! We are so glad to hear your group had a great time during your Dance Class in Leeds and that you received a positive customer experience. Please don't hesitate to contact us if we can help with any future events!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

We had such a lovely dance teacher for…

We had such a lovely dance teacher for our Wicked Dance Workshop and the bride absolutely loved it! Thanks so much team for being so clear & organised aswell!

19 July 2026
Unprompted review
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Reply from Funktion Events

Hi Bethan,

Thank you for your 5 star review! We're so pleased to hear the bride loved the Wicked Dance Workshop and that your dance teacher helped make it such a fun experience. It's also great to know you found our team clear and organised throughout the booking process. We really appreciate your feedback and hope we can help you plan another event in the future!

Kind Regards,
The Funktion Events Team

Rated 1 out of 5 stars

No one turned up...

Booked life drawing for a hen do - The pub confirmed that no one had arrived to run the session, after much chasing, 30 mins later we were informed that no one was coming.. no reason, no solution!
So disappointed, having organised for a group of 10 hens, to now be sat in a pub, with no plan.

Cannot recommend this company, wouldn't want anyone left in the position we were in.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

A Bollywood dance off

The ease of booking the event from start to end. The communication with the event planner was great and consistent. The venue & dance teacher for the Bollywood 50th birthday was great. “Such fun” 🤩 . My only complaint was there was no complimentary water bottles available for guest to drink especially as the weather was extremely hot. Other than that I would recommend this experience.

18 July 2026
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Reply from Funktion Events

Hi Naida,

Thank you for your 5 star review! We're so pleased to hear the booking process was easy and that our communication was helpful throughout. It's great to know you had such a fun time at your Bollywood dance class and enjoyed both the venue and instructor. We appreciate all feedback and ensure to pass all details over to the team. Thanks again for your recommendation!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

live drawing experience review

had the best time the gentleman who came out was brilliant very engaging and easy going would highly recommend

18 July 2026
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Reply from Funktion Events

Hi Terri,

Thank you for your 5 star review! We're so pleased to hear you had the best time. It's fantastic to know the host was brilliant, engaging and easy-going, and helped make the experience so enjoyable for your group. We really appreciate your recommendation and hope we can help you plan another event in the future!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Amazing service

Amazing service

29 July 2026
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Reply from Funktion Events

Hi Mark,

Thank you for your 5 star review! We're so pleased to hear you received an amazing service. We really appreciate your feedback and hope we can help you plan another event in the future!

Kind Regards,
The Funktion Events Team

Rated 2 out of 5 stars

I chose Funktion Events for organising a hen do.

I chose Funktion Events for organising a hen party because a package booking would be so much more ideal, they offered the flexibility to tailor a package with the hotel and activities we wanted.

Initially, my experience was excellent. Communication through WhatsApp was quick and helpful, the booking process was straightforward and they were very responsive to any questions before I committed to booking. The package also included extras such as a local bar guide and free nightclub entry, which made it feel like good value.

Unfortunately, once I had paid and confirmed the booking, the level of service noticeably declined. I found myself having to chase responses to queries, and I also had to point out that parts of our booking had been missed from the itinerary. When these were eventually added, some of the information was incorrect, including addresses for our activities.

I was also disappointed that, after booking I was informed that the free nightclub entry was no longer included. There had been no communication beforehand that this had changed, despite it being one of the advertised inclusions.

The hotel that was booked for us also seemed poorly located in relation to our activities. The two activities themselves were only a short walk from each other, yet the hotel was much further away than expected, making travel less convenient than it needed to be.

On the day of one of our activities, the itinerary stated that I simply needed to give my name on arrival. However, when we arrived for the champagne punting experience, the venue had no record of our booking, which was stressful and embarrassing when organising a hen party.

Overall, the weekend was still enjoyable because of the people I was with, but I was disappointed that the organisation after booking didn't match the excellent service I received beforehand. I feel there is a real gap between the sales process and the customer service once payment has been made. With better communication, more attention to detail, and improved administration, my experience would have been much more positive.

If I was to plan another event like this, funktion events would not be the company I would use.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy booking process

Easy booking process

25 July 2026
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Reply from Funktion Events

Hi Stephanie,

Thank you for your 5 star review! We're so pleased to hear you found the booking process easy and straightforward. We always aim to make planning your event as simple and stress-free as possible, so it's great to know we delivered. We'd love to help you plan another event in the future!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Dancing queen

The best start to our friends hen do, all dancing together to Abba! It was such a fun class and we haven’t stopped talking about it since! Our lovely dance teacher was very welcoming, went over any steps we needed to practice. Such a happy day!

11 July 2026
Unprompted review
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Reply from Funktion Events

Hi Megan,

Thank you for your 5 star review! We're so pleased to hear your ABBA dance class! It’s fantastic that everyone had so much fun dancing together and that you're still talking about it. We're also delighted to hear your dance teacher made everyone feel so welcome and took the time to go over any steps. We'd love to help you celebrate again in the future!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Amazing ABBA dance class

Did an ABBA dance class for my friends hen. Was so much fun. Instructor took it at the groups speed and was no pressure to pick up the routine! Great session.

11 July 2026
Unprompted review
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Reply from Funktion Events

Hi Emma,

Thank you for your 5 star review! It's great to hear that your group had such a fantastic time during the class! We're so pleased the instructor made everyone feel comfortable and took the session at your group's pace, helping everyone relax and enjoy the experience.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

ABBA dance class for Hen do

Booked an ABBA dance class for my sisters hen do and it was brilliant. The class itself was fun, accessible, relaxed and enjoyable but we also learnt so much! Booking was easy and I was kept up to date throughout. Everyone I spoke with our emailed was so efficient, polite and helpful. Would definitely recommend

11 July 2026
Unprompted review
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Reply from Funktion Events

Hi Aurora

Thank you for your 5 star review! We are so glad to hear you received a positive customer experience and that your group had a brilliant time during the ABBA Dance Class. Please don't hesitate to reach out for any future bookings.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and reliable team.

11 June 2026
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Reply from Funktion Events

Hi Dale,

Thank you for your 5 star review! We're so pleased to hear you found our team helpful, friendly and reliable. We really appreciate you taking the time to share your feedback, and we hope to help you again with another event in the future!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

The company were easy to book with and…

The company were easy to book with and easy to contact. I called them for more information and the woman was very friendly.

22 July 2026
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Reply from Funktion Events

Hi Lauren,

Thank you for your 5 star review! We're delighted to hear you found us easy to book with and easy to get in touch with. It's especially lovely to know that the team member you spoke to was friendly and helpful when answering your questions. Thank you for taking the time to leave your feedback. We hope you have an amazing event!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars
Funktion Events logo

Reply from Funktion Events

Hi Rebecca,

Thank you for your 5 star review! We're so pleased to hear you found our team informative and appreciated us checking in throughout the booking process. We really appreciate your lovely feedback and hope you have a fantastic event!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Easy process to book and communication…

Easy process to book and communication great thanks

20 July 2026
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Reply from Funktion Events

Hi Alison,

Thank you for your 5 star review! We're so pleased to hear that you found the booking process easy and that our communication was great throughout. We really appreciate you taking the time to leave your feedback and hope you have an amazing event!

Kind Regards,
The Funktion Events Team

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