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Funktion Events Reviews 

2,910
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and professional, making every interaction pleasant. The booking process is frequently described as easy, seamless, and efficient, with many appreciating the clear communication and responsive support. People consistently report having a great time at the events, highlighting the fun, memorable, and enjoyable experiences provided. However, some customers also noted issues with events not running as planned, such as models not showing up or activities being cancelled last minute. A few other people also felt that the quality of the models or artists did not meet their expectations, leading to disappointment.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their welcoming, friendly, and professional... See more

Service

Customers had positive experiences with service, often highlighting exceptional support and quick responses.... See more

Booking process

People report positive experiences with the booking process, finding it easy, seamless, and hassle-free from... See more

User experience

Reviewers consistently report positive feedback about their user experience, highlighting seamless and easy... See more

Holidays

Users describe positive interactions with holidays, often highlighting them as happy, unforgettable events... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been unable to keep to our original plans for my daughter’s hen weekend, after googling (in a panic) what we could do I came across Funktion Events. I spoke to a lovely young lady called Emily... See more

Company replied

Rated 5 out of 5 stars

Brilliant company, was really helpful throughout the whole booking process and kept in contact the whole time. Very easy to book an affordable prices. We went for the spa package and everyone enjoy... See more

Company replied

Rated 5 out of 5 stars

We had a massage at the house we were staying in and it was absolutely lovely. The therapist was friendly, professional, and made us feel completely at ease from the start. The massage was so relaxing... See more

Company replied

Rated 5 out of 5 stars

I was part of a ceramic decorating class for my best friends hen do last weekend in Newcastle and had such an amazing time. I'd absolutely recommend this company to anyone looking for fun activities a... See more

Company replied


Company details

  1. #9 of 22 best companies in Event Planning Service
  2. #4 of 9 best companies in Corporate entertainment service
  3. #9 of 25 best companies in Event management company
  4. #4 of 14 best companies in Group Accommodation
  5. #5 of 8 best companies in Party Planner
  6. #58 of 144 best companies in Tour operator

About Funktion Events

Written by the company

At Funktion Events, we're one of the UK's leading hen party, stag do and team building companies, organising group activities and weekend packages across 65+ locations in the UK and Europe. Established in 2007 and ABTA approved, we've helped over 500,000 customers celebrate events together.

Trustpilot GIF Team building Hen Parties Stag weekends

Our hen party activities include life drawing classes, cocktail making, dance lessons, dance parties, afternoon tea, bubble football, and activity days. Our stag do packages cover beer bikes, go karting, beer pong, combat archery, paintball, and much more. For corporate clients, we organise team building days and corporate sports days for groups of all sizes.

We operate across the UK including London, Manchester, Birmingham, Leeds, York, Newcastle, Edinburgh, Bristol, Liverpool, Cardiff, Sheffield, Brighton and beyond. Rated Excellent on Trustpilot with 2,700+ genuine reviews — we handle everything so your group can focus on enjoying the moment.

We Save You Hassle and Time by organising everything on your event.
That's what we do!

TRIED & TESTED

  • 500,000+ customers
  • Established since 2007
  • 65+ UK and Europe locations
  • ABTA approved tour operator
  • Individual online payments

All reviews are 100% genuine See Website


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(2,910)

266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First spoke with Emily who was super…

First spoke with Emily who was super helpful gave me all the information I requested super quickly .. booking was effortless with thanks also to Eleanor

24 February 2026
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Reply from Funktion Events

Hi Louise,

Thank you for your 5 star review! We’re so pleased to hear that Emily was super helpful and provided all the information you needed so quickly. It’s also great to know Eleanor helped make the booking process effortless for you. Your kind words will be passed on!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Eleanor Wilde was extremely helpful!

Eleanor Wilde was extremely helpful, helped me get the Hen planning underway!

10 February 2026
Unprompted review
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Reply from Funktion Events

Hi Eli,

Thank you for your 5 star review! We’re delighted to hear that you received a positive customer experience. Your kind words will be passed on to Eleanor.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Really friendly

Really friendly, helpful and accommodating as I had to keep changing bits. Took alot of pressure off doing it all myself.

18 February 2026
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Reply from Funktion Events

Hi Becky,

Thank you for your 5 star review! We’re so pleased to hear you found our team really friendly, helpful and accommodating. If you need any further support before your event, just let us know.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Eleanor was a great and help with with…

Eleanor was a great and help with with all my enquiries for our booking!

18 February 2026
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Reply from Funktion Events

Hi Harneet,

Thank you for your 5 star review! We’re so pleased to hear that Eleanor was such a great help with all your enquiries for your booking. Your kind words will be passed on to Eleanor.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Very happy with the quick response with…

Very happy with the quick response with my query.

17 February 2026
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Reply from Funktion Events

Hi Hayley,

Thank you for your 5 star review! We’re so pleased to hear you were happy with the quick response to your query. If there’s anything else you need while planning your event, please don’t hesitate to get in touch.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Thankyou Izzie!

Izzie really helped with any questions I had and helped with any queries as we were very unorganised in planning, so thankyou again!

17 February 2026
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Reply from Funktion Events

Hi,

Thank you for your 5 star review! We’re so pleased to hear that Izzie was able to help with all your questions and queries. It’s great to know she was able to support you and make the process easier.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Very helpful

Very helpful

16 February 2026
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Reply from Funktion Events

Hi Hayley,

Thank you for your 5 star review! We’re so pleased to hear you found our team very helpful. Please don’t hesitate to contact us if you need help with any future events.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

very good and quick services

very good and quick services

16 February 2026
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Reply from Funktion Events

Hi Gianni,

Thank you for your 5 star review! We’re so pleased to hear you found our service very good and quick. If you need any help with future events, we’d love to assist you again.

Kind Regards,
The Funktion Events Team

Rated 1 out of 5 stars

AVOID AT ALL COSTS. HORRENDOUS

If I could score this a minus I would! Life drawing booked for a hen party and it turned into a complete and utter disgrace.

The venue was changed without a single word of prior warning before changing, downgraded from a perfectly decent location to a freezing, run down box room above an old pub. No courtesy, no professionalism, just a switch and hope we wouldn’t question it.

It gets worse. They sent the wrong model. The female model and the artist then walked out in front of the bride and the entire party, bluntly announcing, “You didn’t book a female so we’ll go.” We were left standing there in stunned silence with no explanation, no apology and an out of hours call handler who had absolutely no idea what to do. It was that bad the bride thought it was a genuine joke, as you do, but instead, we then had to tell the bride that Funktion Events had completely messed up (and lied) and that we had no plan. No activity. No backup. Nothing. On her hen party!

We were told the venue had been changed because “all the other parties” were at the new location aswell. That was a total lie. There were no other parties. While we scrambled to try and salvage what was supposed to be a once in a lifetime celebration, we were dealing with incompetence, dishonesty and complete indifference.

The day was ruined. You don’t get that back. A formal complaint requesting a refund and compensation was met with denial, refusal and a curt, insincere apology that took no accountability whatsoever. This isn’t an exaggeration, there are emails to back up every detail of this review.

This was chaotic, utterly unprofessional and shockingly dishonest from start to finish. Absolutely appalling service. Avoid at all costs. Should be ashamed

7 February 2026
Unprompted review
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Reply from Funktion Events

We’re very sorry to read this and for the disappointment caused on the day of the event.

When issues occur with an activity, our priority is to review the situation and resolve matters fairly for the group. In this case, the booking was investigated and a full refund was issued following the complaint.

We run thousands of hen party activities each year and take situations like this seriously. Feedback is reviewed with our venues and suppliers so we can improve processes and reduce the risk of similar issues happening again.

We understand how important these occasions are and regret that this experience did not meet expectations.

Rated 5 out of 5 stars

Brilliant service and so easy

Brilliant service! Really didn't know where to start organising my sister in laws Hen do but you have made so easy! Big thank you

11 February 2026
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Reply from Funktion Events

Hi Andrea,

Thank you for your 5 star review! We’re so pleased to hear you received a positive customer experience whilst organising your sister-in-law’s hen do. It’s great to know we made the whole process easy for you. Please don’t hesitate to get in touch if we can help with anything else in the future.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Thank you Izzie

Izzie was very helpful in getting our event booked. I wish we could have figured out how to complete the purchase VAT-free since it is a military event. However, I still think we will have a great time.

10 February 2026
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Reply from Funktion Events

Hi Leslie

Thank you for your 5 star review! We’re so pleased to hear that Izzie was very helpful getting you booked in for your event and making the process smooth for you. It’s great to hear you’re still looking forward to the event! Please don’t hesitate to contact us if we can help with anything else.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars
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Reply from Funktion Events

Hi Shelley,

Thank you for your 5 star review! We’re so pleased to hear that you found the booking process easy and that our communication was great throughout. Please don’t hesitate to contact us if we can help with any future events.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Eleanor was very helpfull

Eleanor was very helpfull, supportive and nice from our furt conversation. She listened and understood my expectations. I’m looking forward to the Day of our Hen Party . Thank you

4 February 2026
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Reply from Funktion Events

Hi Katarzyna,

Thank you for your 5 star review! We’re so pleased to hear that Eleanor was helpful, supportive and friendly from your first conversation. We hope you have an amazing time, and please don’t hesitate to get in touch if you need anything before the event.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Excellent service looking forward to our weekend 😃

All our communications have been great, I look forward to our pamper party.

4 February 2026
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Reply from Funktion Events

Hi,

Thank you for your 5 star review! We’re so pleased to hear you have a received a positive customer service , and we hope you have an amazing time at your pamper party. Please don’t hesitate to contact us if you need anything else before your event.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Super Helpfull.

Very helpful from the start, very knowledgeable. Organised very quickly once we decided what we were doing.

3 February 2026
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Reply from Funktion Events

Hi Mandy,

Thank you for your 5 star review! We’re delighted to hear our team were helpful and knowledgeable from the start. Please don’t hesitate to contact us if you need help with any future events, we’d be happy to assist again.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Easy to find an event and book online

Easy to find an event and book online. Eleanor was a massive help with all the additional queries I had. Would recommend

3 February 2026
Unprompted review
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Reply from Funktion Events

Hi Tom,

Thank you for your 5 star review! We’re really pleased to hear you found the booking process easy, and that Eleanor was a massive help with all of your additional queries. We really appreciate your recommendation!

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Really good communication straight from…

Really good communication straight from the start, and really helpful in planning an amazing hen do activity. Also very quick to reply when I had any questions. 😊
Thank you!!

31 January 2026
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Reply from Funktion Events

Hi Olivia,

Thank you for your 5 star review! We’re so pleased to hear you received great communication from the start and that our team were helpful in planning an amazing hen do activity. Please don’t hesitate to contact us if you need help planning any future events.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

We experienced the Treasure hunt

We experienced the Treasure hunt challenge and all the team had an amazing time. The app is easy to use and the time spend around the city is about 2h-2,0h. The challenges were easy/tricky and fun.

21 January 2026
Unprompted review
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Reply from Funktion Events

Hi Elena,

Thank you for your 5 star review! We’re so happy to hear your team had an amazing time taking part in the Treasure Hunt challenge and that you found the app easy to use. Please don’t hesitate to contact us if you’re planning any future team events.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Very clear and helpful

Very clear and helpful, really fast at replying to emails

30 January 2026
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Reply from Funktion Events

Hi Caera,

Thank you for your 5 star review! We’re really pleased to hear you found our communication clear and helpful, and that our team were quick to respond to your emails. Please don’t hesitate to contact us if you need help with any future events.

Kind Regards,
The Funktion Events Team

Rated 5 out of 5 stars

Hen do

Couldn’t be happier with the help from you guys

30 January 2026
Funktion Events logo

Reply from Funktion Events

Hi Georgina,

Thank you for your 5 star review! We’re delighted to hear you received a positive customer experience. Please don’t hesitate to get in touch if you need help planning any future events, we’d love to assist again.

Kind Regards,
The Funktion Events Team

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