Funky Moose Reviews 

Never fulfilled an order my sister placed for a gift,simply saying they didnt have the item in stock (yet advertised they did when my sister bought it), have made 0 effort to make the order or provide proper customer service to fix the issue. Seems like a scam

I bought an art suite which never arrived. I contacted the company who promised to look into it and then never contacted me again, ignoring all subsequent emails. Thankfully i had paid through paypal so managed to get a refund through them but i am incredibly disappointed by my experience of this company and suggest others avoid!

After submitting a email saying if the article was not delivered in a week cancel it, this was after 3weeks of excuses from them they sent the product 2 weeks later. Took it to the post office dropped it off with return to sender, they said they never received it, so I am out $52.05 dollars, the only positive point is that it was only that amount. There is no way to talk to anyone only email.

Have ordered a couple of times for birthdays primarily and have received good service every time. Some unusual finds which is always nice. Would recommend.

Really helpful customer service from this company, happy to recommend.

Bought several gifts for a friend's new baby, including a "No Added Sugar" T-shirt and a Haba toy. The items were great and very well received. Brilliant service and fast delivery too! Many thanks.

I ordered a toddler bag in June 2021(ORDER #40416) and never received it. 2 months after I complained again about it and after 2 emails replies telling that they will investigate. I told them that we are a small building, my neighbours and I are paying attention to the mail post arrivals as we know each other very well and despite all the building being attentive 24h/24, no news of the package. They simply just vanished and no more explanation or refund.
Lost my money and time with this situation. In the meantime the baby grew up....we are almost in December 2021... Be careful with them.

Just found them for the first time. Good range, quick delivery. Happy.

This website was recommended to me by fellow NCT mum. Found the whole process very straight forward. I like to support small independent retailers when possible and I am pleased to say they lived up to my expectations. Delighted and would recommend to others.

Funky Moose was recommended to me by a NCT friend who has shopped with them for a while. I feel they have a lovely range of products and the two times I have ordered I received my order very quickly. Have also found them very helpful on the phone.

(Canada) My purchase : £59.10 + £31.00 for shipping cost by air service. They apologize for the delays, cannot supply the tacking number, try to save time and propose to refund. Maybe they have not in stock items bought and make the customer wait. I am extremely disappointed. I received neither the refund nor the parcel. I was stolen. I shall say it to all those who intend to buy on-line at FunkyMoose UK. I purchased on November 25th. Now, January 4th, always nothing received (no refund no parcel). They said me that the refund has been processed December 21th. Source : Canadian and American quotation on the on-line purchases.

I purchased a wooden marble run and balance bike from Funky Moose and was very impressed with their friendly and helpful service. They were very patient and took the time to talk about the products in detail as I could not decide which one I wanted initially. I am very pleased with the choice I made, the products are an excellent quality. Highly recommend.

I have used Funky Moose many times over the past couple of years, probably ordered about 6 or 7 times in total. I have always found their service to be very good and consistent. I have called for advice a couple of times and they have always been very helpful and responded quickly if they needed to find something out for me (such as details on some of their cutlery sets). I first found about them through a friend who lives in Australia but still uses them a lot to send gifts to their friends and family in the UK, a lot less hassle than sending from Aus I guess.
I am surprised to read negative comments on them, as I have only ever heard good things about them.
I feel they do offer a personal service and have certainly also provided as good a service as I could expect from anywhere. One order I placed over the summer, i ordered very late in the day and was desperate for it to arrive the next day - they managed to get it to me wrapped and ready to give to a colleague leaving work first thing in the morning.

I have no hesitation at all in recommending them.

Just wanted to say how thrilled I am with my purchases from Funky Moose - I cannot wait to see my little girl's face when she opens her birthday and Christmas presents in December this year- great experience from online choice to delivery! Thanks Funky Moose, from a very busy working mum with no time to trawl the shops!

We ordered the Ride-on Moo trike for our youngest. He absolutely loves it!
Delivery was prompt, fuss free website and easy to use payment. All laid out very well and easy to navigate.
We shall be buying again nearer Christmas!
Definitely recommended!

I have bought a number of items from Funky Moose including 2 trunkies, water bottles/lunch bags and a fab designer changing bag amongst other things. They were all delivered on time and well presented.

Funky Moose is a great family run company who source some fantastic, good quality products and clearly really believe in what they are selling.

I was very impressed with the website as it is beautifully laid out and easy to navigate. I also found the staff to be very helpful and knowledgeable about the products. It's so nice to be able to pick up a phone and get straight through to a person, rather than firstly having to search for a phone number and then go through several automated voice messages only to find you end up talking to someone whom you can't understand!

We need to get behind small, family owned businesses such as this one before we find the world is taken over by Amazon and Tesco!

Keep going Funky Moose!!

I have bought several times from Funky Moose, from the Trolley Dolly bag to colour changing LED items. I have never had any problems with payment or delivery. Products have always been as described and customer service both friendly and efficient and have recommended them directly to friends and family. Just wish my kids were still young enough to buy them toys from here!

Arranged for present to be wrapped and sent direct to friend who had just had baby. Arrived quickly using on the standard delivery service, which was free.

Have ordered a number of times over past couple of years.
I have always found their service to be fast and efficient.
Would be happy to recommend

I just bought a few bits including the Automoblox mini car set. I had a question about how these work and the person I spoke to was really helpful - in fact they recommended a different version which I'm really happy with. Everything was delivered in two lots, the cars and other things in stock arrived on time next day and I had to wait three days for a bag, which they did tell me at the time.

I came here to review Funky Moose because I was impressed with the range of really nice and unusual toys and the friendly help I got. So I am quite surprised to read about the bad experiences. Maybe it's just one of those things that happens sometimes when you rely on outside suppliers - but certainly my experience was really good. So thanks from one happy toddler and dad anyway.