I bought a set of 3 kitchen knives from Furi and I love them. The weight and feel of each of the knives is great. They came in a beautiful wooden box, which I actually keep them in to protect th... See more
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These are beautiful knifes and are absolutely worth the investment. You could spend a lot more on other premium knives, but it would be hard to do better than Furi's. The elegant shapes, the versati... See more
Company replied
Easy to order product. Frustrating about need to prove I am over 18 because I reside in Qld, but understand the current legislative requirements. Been using Furi Knives for many years now. Excellen... See more
I purchased several Furi knives around 25 years ago. It could have been longer ago than that. Naturally, my receipt has long since disappeared. I have loved the 17cm East-West knife, since the day I b... See more
Company replied
Company details
Written by the company
Chosen by leading chefs. We are Furi. 25 years ago, Furi was first launched, paving the way forward in innovative and revolutionary knife design. For the past 25 years, Furi knives have been chosen by leading chefs both in Australia and internationally
Contact info
90b Euston Road, 2015, Alexandria, Australia
- 1800 709 714
- support@fackelmann.com.au
- www.furiglobal.com
4.5
Excellent
227 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Delayed delivery
Delayed delivery. No communication on what’s happening with the order. It’s like they just took my money and ran.
28 January 2022
Claim to be the best..NO CUSTOMER SERVICE
Claim to be the best... don't return emails or return phone calls when it comes to Warranty Claims
24 January 2022
Unprompted review
Great all round product and experience
Great product , great service ( internet), amazing product - we have 2 sets now - kitchen and caravan, knives turned well packaged exactly as ordered , sharp ready to use.
Highly recommend
SimonM
24 January 2022
Furi knife sharpener
Great product, fast delivery with excellent communication from the company.
23 January 2022
quick and prompt delivery
22 January 2022
Great product but lousy as to delivery times.
Great product but lousy as to delivery times. When I purchased, it was stated that delivery would be on Thursday 23rd of December. Item came on Wednesday 29th.
Much better to state a later time and have it arrive earlier thus exceeding you customers expectations than to state a time and it arrives after then thus lowering your customers expectations.
Otherwise I would give you 5 stars for the product. Furi knives are great
31 December 2021
Poor customer service
It’s nearly a month and still haven’t received my item at first they put the wrong address on it and it was returned and I was told it would be resent by courier and that was over a week ago and still nothing
16 December 2021
These are by far the best knives I have…
These are by far the best knives I have ever owned
29 November 2021
Love my Furi knives
Order arrived quickly and as with my other Furi knives great quality. Easy to grasp handle is great for ease of use
22 November 2021
Still hasn’t arrived!
Still hasn’t arrived but we’re in a global pandemic… so I’m sure the product, and Australia post will deliver it soon….
20 October 2021
Took too long to receive product…
Took too long to receive product without any commuinication from Furi. I had to ring several times to see where it was - hence dropped one star
16 October 2021
this product is fantastic!!sharpened my…
this product is fantastic!!sharpened my knifes in seconds, so happy
10 October 2021
Good sharp knife
Good sharp knife, we have a set and this completes the set. we really like the knifes
22 August 2021
I contacted Furi on line regarding a warranty issue a…
I contacted Furi on line regarding a set of knives I purchased approximately 18 years ago. The original knives had a type of rubberised handles which had become sticky and were not nice to use.
Today I received a full set of replacement knives which I am very happy with. There was no fuss or bother regarding the replacement of the original knives.
I would recommend Furi knives for both the quality of their knives and the prompt and seamless assistance given regarding the replacement of these knives
7 July 2021
Unprompted review
Very well made and balanced knives
Very well made and balanced knives . I’m a chef and Can really notice the difference during prep work
15 May 2021
Nicely balanced knife
Nicely balanced knife, sharpener is handy recommend Furi products.
17 April 2021
Unprompted review
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