Brad and Eryk were amazing, they were extremely helpful and kindly dismantled our furniture and then took it away along with a wardrobe for disposal. They went above and beyond and we were extremely g... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... See more
Company replied
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... See more
Company replied
Jason and Paul were simply the best. Their attention to detail was second to none and their workmanship was truly exceptional. Every part of the job was completed with care, precision and genuine prid... See more
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Company details
Written by the company
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Contact info
Wyatt House, Wyatt Way, IP24 1HB, Thetford, United Kingdom
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4.9
Excellent
551 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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David and Thomas came to deliver a set…
David and Thomas came to deliver a set of new couch to us. They were cautious, and went the extra mile of taking the couch in the basement.
27 February 2026
Unprompted review
Reply from Furncare
Thank you so much for your kind words!
We’re delighted to hear that David and Thomas took great care with your delivery and went the extra mile. We’ll be sure to pass along your feedback to them — enjoy your new couch, and thank you for choosing us!
Bogusz Gareth is great
Bogusz Gareth is great, really friendly, lovely guy! Excellent at his job!
26 February 2026
Unprompted review
Reply from Furncare
Hi Amber-Louise - that's so good to hear! Thanks for leaving us a positive review, and we'll be sure to pass this on to Bogusz.
Really helpful staff
25 February 2026
Unprompted review
Reply from Furncare
Thank you so much for your kind words, Shelley! We’re delighted to hear that you found our team really helpful — that’s exactly the experience we aim to provide.
Sean was absolutely fantastic very…
Sean was absolutely fantastic very friendly and helpful chatty, nothing was too much trouble.
23 February 2026
Unprompted review
Reply from Furncare
Hello Laura - this is awesome to hear, thankyou for the lovely review! We'll make sure to pass this on to Sean.
Ian was friendly, respectful and fantastic man
Ian was friendly and respectful. He smiled a lot and was really helpful .
Great man
18 February 2026
Unprompted review
Reply from Furncare
Hello Yusuf, thanks for the great review - so glad you liked Ian, and we'll be sure to pass on your feeback!
Excellent customer service from Sean…
Excellent customer service from Sean and Dave
16 February 2026
Unprompted review
Reply from Furncare
Hi Gelly, thanks for the great review! We'll be sure to pass this on.
Hewe from Onions
Had a delivery from onions led by Hewe very helpful and assisted with bringing in furniture 5 stars for sure
13 February 2026
Unprompted review
Reply from Furncare
Matthew - thank you for the great review! 😄
As promised delivery of furniture bang…
As promised delivery of furniture bang on time, great guy Sean took 7 stories to take furniture to the lounge all with a happy and proffessional caring attitude, you could tell he loves his job, and i think the view he was met with made the sweat at the end worthwhile. Great job Sean! And thanks
11 February 2026
Unprompted review
Reply from Furncare
Hello, thanks so much for leaving us such a lovely review! So glad to hear Sean provided such good service - we'll be sure to pass your feedback on.
Both delivery drives Jason and Sean …
Both delivery drives Jason and Sean were polite and curtious to the residents in the home and the locked door policy.
Both gentlemen was very happy up beat and very helpful with bringing in the furniture.
5 February 2026
Unprompted review
Reply from Furncare
Hello Andrea, thank you so much for the positive review - it's great to hear that our team provided such a professional and helpful service. We’ll be sure to pass your feedback on to them!
Reply from Furncare
Hey Alex - thanks for the lovely review! We’re so glad you found the service friendly and helpful.
Sean was quality
Sean was quality
Was very helpful
Would give him 10 stars if I could
30 January 2026
Unprompted review
Reply from Furncare
Freddie - thank you so much for the positive review! We will make sure to pass your kind words on to Sean.
Drivers were good and delivery went smoothly
19 January 2026
Unprompted review
Reply from Furncare
Hello Neil, thanks so much for your positive review - so glad this all went well for you!
Top guys top company
Top guys top company. Very helpful guys both Kristof and Erik helped us unload unpack and they took the packingimg away at no extra cost the furniture came already made up.
19 January 2026
Unprompted review
Reply from Furncare
Hey George, thank you for your great review! We will be sure to pass your lovely feedback on to Kristof and Erik.
Lukasz from Furncare delivered a chair…
Lukasz from Furncare delivered a chair for my father today, setting it up in the place we wanted and taking away the old chair for my parents. I got message with notice of his delivery time and another that he had done the installation. Which was very reassuring as I could not be there for it. I have had an excellent service from this company twice now.
13 January 2026
Unprompted review
Reply from Furncare
Hello, so glad to hear you're happy with the chair and the service. Thanks for a lovely review!
Dave was amazing
Dave was amazing, polite efficient and very professional
8 January 2026
Unprompted review
Reply from Furncare
Hello Jordan, thank you for your positive review! We'll be sure to pass your lovely feedback on to Dave.
Sean was very polite and friendly. He was efficient and easy to chat to. Top marks
Sean was very polite and friendly. He did a great and quick job, all with a smile. Top marks
6 January 2026
Unprompted review
Reply from Furncare
Hey Chris, thanks so much for your great review - we will be sure to pass your feedback on to Sean!
Excellent service from start to finish
Excellent furniture, well made and stylish. The delivery driver Lukasz was on time, extremely helpful in putting the furniture together and taking away all the packaging. First class service from start to finish. Thank you Furncare.
6 January 2026
Unprompted review
Reply from Furncare
Hello Melanie, thank you so much for the lovely review - it's awesome to hear that our team provided such a professional and helpful service, and that you’re happy with the final result. We’ll be sure to pass your feedback on to them!
Helpful delivery driver for the company
Bogisz was very professional,polite, helpful with his delivery.He is a credit to the company.
18 December 2025
Unprompted review
Reply from Furncare
Hello Phillip, thanks for the great review! We are so glad to hear that Bogisz delivered so well and will be sure to pass your kind words on.
Reply from Furncare
Hey Lynne, thanks so much for your lovely review, we are so pleased it all went well for you!
Very professional and great company and…
Very professional and great company and great KRISTOF THANKS
10 December 2025
Unprompted review
Reply from Furncare
Hello Haider, thank you for your positive review - we'll ensure Kristof receives your thanks!
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