Brad and Eryk were amazing, they were extremely helpful and kindly dismantled our furniture and then took it away along with a wardrobe for disposal. They went above and beyond and we were extremely g... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... See more
Company replied
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... See more
Company replied
Jason and Paul were simply the best. Their attention to detail was second to none and their workmanship was truly exceptional. Every part of the job was completed with care, precision and genuine prid... See more
Company replied
Company details
Written by the company
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Contact info
Wyatt House, Wyatt Way, IP24 1HB, Thetford, United Kingdom
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4.9
Excellent
551 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Dave & Kristov done an excellent job in…
Dave & Kristov done an excellent job in unwrapping and clearing up after . Really professional job .
3 December 2025
Unprompted review
Reply from Furncare
Hey Sanjeev, thanks so much for your lovely review - we will be sure to pass your feedback on to the team!
Great service
2 December 2025
Unprompted review
Reply from Furncare
Hi Dave, thanks for your positive review!
Reception Refurbishment Outstanding
Furncare always deliver outstanding customer service. Jayson and Paul unpacked, installed and arranged everything perfectly. Their friendly working attitude is a credit to the company.
24 November 2025
Unprompted review
Reply from Furncare
Hello Gary, thanks for your positive review. So glad everything went well!
Jason and Paul were simply the best
Jason and Paul were simply the best. Their attention to detail was second to none and their workmanship was truly exceptional. Every part of the job was completed with care, precision and genuine pride in their craft. Their professionalism made the entire experience smooth and stress free. I would highly recommend them - they’re absolutely outstanding. Maureen PFS
27 November 2025
Unprompted review
Reply from Furncare
Hello Maureen - thankyou so much for your lovely review! We are so pleased to hear you had such a great experience, and will be sure to pass your kind feedback on to Jason and Paul.
Very efficient
Very efficient, couldn't be any more helpful with putting the chairs where needed and unboxing them. Thankyou Jayson and Dave!
21 November 2025
Unprompted review
Reply from Furncare
Hello Chanel, thankyou so much for your lovely review - we'll ensure Jayson and Dave hear your kind feedback!
Guys arrived on time and assembled…
Guys arrived on time and assembled furniture in great time
17 November 2025
Unprompted review
Reply from Furncare
Hi Steve, thanks so much for your positive review!
Paul & Herve came to fit various…
Paul & Herve came to fit various furniture last week and they were both very friendly and helpful. We would definitely recommend their services.
14 November 2025
Unprompted review
Reply from Furncare
Thank you for your feedback! We'll ensure Paul and Herve hear your kind words.
Reply from Furncare
Hi Andrew, thank you for your kind review!
Furncare - Great Experience
Herve and Paul were really good. Polite and respectful. Full communication during process and handover. Great professional Job. Would recommend.
13 November 2025
Unprompted review
Reply from Furncare
Thanks so much for your lovely review - glad to hear Herve and Paul provided you with great service, we'll be sure to pass your feedback on to them!
Delivery was really fast
Delivery was really fast, the operative was fantastic and had so much care and attention with our delivery, Kristof was so good helping us kit 10/10
13 November 2025
Unprompted review
Reply from Furncare
Hello Thomas, thanks so much for leaving a positive review. We're so glad you had a smooth delivery and we'll be sure to pass your kind words on to Kristof!
Sean delivered our Furncare chairs on…
Sean delivered our Furncare chairs on time and kindly unpacked them all and helped unload into our care home. He was friendly, accommodating and worked speedily to get the job done with a smile on his face!!
6 November 2025
Unprompted review
Reply from Furncare
Hello Sarah, thank you for your lovely review. We're thrilled to hear Sean did a great job for you - we will ensure he hears your feedback!
Great Furniture, Great Service!
The quality of the furniture excellent, delivery times are fast. The products were unpacked, assembled in the rooms of our choosing in a professional and timely manner, with the packaging removed too.
Couldn't be more happier with the service Sean Lukasz and his college provided.
5 November 2025
Unprompted review
Reply from Furncare
Thank you for the great feedback and 5-star review. We’re really pleased to hear everything met your expectations, from delivery to assembly. Our team will be delighted to hear your comments!
Jason and Eric were both friendly
Jason and Eric were both friendly, professional, informative, helpful and very respectful, they did an amazing job, we are really happy with their work, it looks great.
They cleaned up behind themselves as well, definitely worth 5stars
3 November 2025
Unprompted review
Reply from Furncare
Thank you very much for your kind review. We’re delighted to hear that our team provided such a professional and helpful service, and that you’re happy with the final result. We’ll be sure to pass your feedback on to them!
It’s a nice to get the product from…
It’s a nice to get the product from you. It’s excellent customer service and support especially Dave and Lince
3 November 2025
Unprompted review
Reply from Furncare
Hello, thankyou for your positive review - we'll make sure they hear your kind words.
Service delivery is above and beyond
31 October 2025
Unprompted review
Reply from Furncare
Hello Denzel, thank you for your kind review of our delivery team!
We had a number of items delivered to…
We had a number of items delivered to site the couriers jayson and lance were both friendly and helpful
29 October 2025
Unprompted review
Reply from Furncare
Hello Ronan, thanks for your lovely review! We’ll be sure to pass your feedback on to Jayson and Lance.
Very polite helpful delivery driver
Very polite helpful delivery driver
Furniture was delivered safe and well packed
Great service
27 October 2025
Unprompted review
Reply from Furncare
Hey Zoe, thanks for your review! Great to hear all went well and look forward to working with you again!
Sean was extremely helpful in the…
Sean was extremely helpful in the delivery of our chairs.
27 October 2025
Unprompted review
Reply from Furncare
Hello Billie, we're glad all went well, thank you for your review!
Eryk top delivery man!
A very young lad called Eryk came today, he delivered two beds, two mattresses, and two masive armchairs all by himself. He was very friendly and helpful. A big clap to a star worker like Eryk! He deseeve a pay rise and another colleague to help! Eryk is doing a two man job! Look after him!
24 October 2025
Unprompted review
Reply from Furncare
Hey Ruxanda, thank you for your review! We'll ensure Eryk hears your high praise!
Delivery was made before I confirmed it…
Delivery was made before I confirmed it could be. I was told the furniture would be built onsite but it wasn’t rather the delivery was made at 07.00hrs to the incorrect address . It then took 4 working days to sort out.
When the delivery driver came back he was most helpful & polite . Thank goodness something went right .
23 October 2025
Unprompted review
Reply from Furncare
Hello Jo, thank you for your feedback. As per our other reviews this is not our standard service and we apologise for any inconvenience caused.
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