Its so important that outside services and contractors work with care homes in partnership. Both Jason and Dave were polite, respectful and efficient in taking away and delivering furniture. The bes... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... See more
Company replied
Brad and Eryk were amazing, they were extremely helpful and kindly dismantled our furniture and then took it away along with a wardrobe for disposal. They went above and beyond and we were extremely g... See more
Company replied
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... See more
Company replied
Company details
Written by the company
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Contact info
Wyatt House, Wyatt Way, IP24 1HB, Thetford, United Kingdom
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4.9
Excellent
551 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Jayson and Herve were excellent in the…
Jayson and Herve were excellent in the job that they conducted. There were no issues and I was extremely pleased with the level of professionalism.
22 August 2025
Unprompted review
Reply from Furncare
So pleased you had a great experience with our team. We look forward to working with you again!
Sean was very helpful and polite
Sean was very helpful and polite. Really appreciated his help.
22 August 2025
Unprompted review
Reply from Furncare
Hey Liam, thanks for the lovely review! We'll make sure Sean hears!
Sean and Lance were very friendly and…
Sean and Lance were very friendly and helpful nothing was too much trouble for them. They were great with the lads. Put the sofas in house with easy. Took away all the rubbish and checked we were happy before leaving. Pleasure to have met them and they give a 5 star service. Thanks lads.
21 August 2025
Unprompted review
Reply from Furncare
Hello Rob, thanks for your kind review. We'll ensure they hear your great feedback!
Furncare have been amazing in…
Furncare have been amazing in supporting us to furnish our 3-bed childrens home. The quality of the furniture is great and the communication between Declan and us has been amazing. I would highly recommend this company
23 July 2025
Unprompted review
Reply from Furncare
Hello Damini, thank you so much for your lovely feedback. We're thrilled to hear you're happy with the service and the furniture! We'll ensure Declan hears your kind words!
Professional friendly and very helpful…
Professional friendly and very helpful and quick great service
7 August 2025
Unprompted review
Reply from Furncare
Hello Amanda, thank you for your lovely feedback, it means a lot!
The guys made today work well and…
The guys made today work well and without problems or issue.
Thank you Lukasz, Sean, Krzysztof and Adam.
29 July 2025
Unprompted review
Reply from Furncare
Hi Peter, thanks so much for the review. We'll make sure the team receive the feedback!
Furniture delivery from jayson and…
Furniture delivery from jayson and Dave have been amazing vert accommodating
28 July 2025
Unprompted review
Reply from Furncare
Hey Kerry, thanks for your review! We'll be sure to pass your kind feedback to Jason and Dave!
Amazing
This is our second order with Furncare and there is a reason we picked them again. The customer service is fantastic. The delivery driver even built the furniture for us. Highly recommend
22 July 2025
Unprompted review
Reply from Furncare
Thanks Elmbrook Court! Your feedback means a lot and we look forward to working with you more in the future!
The show rooms that Furncare have are…
The show rooms that Furncare have are amazing. It is great to be able to touch and feel fabric and sit in chairs before you buy. Something that everyone would do if they were buying for their own home.
The staff at Furncare are very knowledgeable and helpful and they are a pleasure to deal with.
11 July 2025
Unprompted review
Reply from Furncare
Hello Anita, thank you for your kind review! We love our showroom too and love it when customers can come and visit! We look forward to working with you more.
Excellent service
Very well organised, happy helpful staff kept me fully informed. Fitters were very friendly and helpful na removed all rubbish worked very clean and tidy
23 July 2025
Unprompted review
Reply from Furncare
Hi Amanda, thank you for your lovely review. So glad to hear that the team provided a great service!
Reply from Furncare
Hi Anna, thank you for your great review! We're thrilled to hear your Furncare delivery team provided a perfect service.
Thank you so Much Bogusz
Thank you so Much Bogusz. What a true gentleman, friendly and so helpful. You left Everything to our complete satisfaction. I cannot praise you enough. Thank you
21 July 2025
Unprompted review
Reply from Furncare
Hi Chris, many thanks for your review! We're thrilled to hear Bogusz provided excellent service, we'll be sure to pass on your kind words.
This company was great
This company was great. Lukasz Krzysztof were very helpful and very polite. Would definitely recommend.
17 July 2025
Unprompted review
Reply from Furncare
Hi Samantha, thank you for leaving us a review. Your feedback means a lot to us.
Jason was very polite and professional
Jason was very polite and professional. Spoke to us very well
15 July 2025
Unprompted review
Reply from Furncare
Hi there, thank you for your great review!
Jayson and Paul went above and beyond…
Jayson and Paul went above and beyond for our company. Couldn’t have asked for better fitters!
They are absolute ambassadors for your company.
Pleasant and polite throughout and nothing was too much trouble!
14 July 2025
Unprompted review
Reply from Furncare
Hi Luke, thank you for your kind words! We'll be sure to pass them along to Jayson and Paul. We look forward to working with you again soon.
Bogusz and Alex were very helpful and…
Bogusz and Alex were very helpful and professional while delivering our furniture. Despite narrow corridors, they managed well and without any damage to the items. Thank you both!
14 July 2025
Unprompted review
Reply from Furncare
Hello Jurgita, thank you for your review! We're pleased to hear the team provided delivery with care and consideration.
Good quality furniture and perfect assembled service
Good quality furniture. Happy with the service received from Bogusz who assembled the furniture swiftly and with expertise.
10 July 2025
Unprompted review
Reply from Furncare
Hi Kate, thank you for your review! Your feedback means a lot to us.
The workmen were very helpful and polite. The placed the items in the right positions
The Sean and Herve ( the workmen ) were very helpful, and they removed all transit packages after placing the various items in different rooms. They were very professional and ensured that we were satisfied with the end service before they left the premises
11 July 2025
Unprompted review
Reply from Furncare
Hi Tony, thanks for leaving us such a positive review. We're happy to hear the team provided excellent service.
Communicated arrival
Communicated arrival, completed tasks as agreed and polite and friendly
Lukasz and Krzysztof
9 July 2025
Unprompted review
Reply from Furncare
Hello Allan, thank you for your review. We really value your feedback and we'll be sure your comments get back to Lukasz and Krzysztof!
Reply from Furncare
Hi Amy, thank you for your review. We'll be sure to pass on your comments to Bogusz!
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