Furniture Clinic Reviews 

15,071
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,761 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery and the high quality of the products, which work wonders on leather and wood. Shoppers frequently point out the helpful staff and efficient ordering processes that make projects smooth and satisfying. People note that items like the furniture kits and restorers are easy to use and yield fantastic results, making old items look brand new. However, some people mentioned delivery delays or encountering items being out of stock after payment. Some reviewers were not happy with specific items, noting unexpected damage or missing application features on sealants.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items like leather balms, stains, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent results on wooden and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently noting that parcels arrive promptly and... See more

Service

Consumers find service to be positive, highlighting great communication and professional assistance.... See more

Order

People report positive satisfaction with the order experience, highlighting that the process is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Read excellent reviews, so decided to purchase fabric protector. Communication excellent, arrived on time. Product easy to use, except trigger difficult to manage, no nasty overpowering smell. One bot... See more

Rated 5 out of 5 stars

Furniture Clinic has been around for a long time, as have I. It’s only recently that I decided to change my supplier of leather restoration products etc.. because old habits die hard. However, it be... See more

Rated 5 out of 5 stars

Always top quality products, knowledgeable staff and speedy postage. I wouldn't use any other products on my leather sofa, it looks brand new every time I use the leather care. I recently used the spr... See more

Rated 5 out of 5 stars

We watched the Youtube demo and followed the instructions The cleaner and protective cream treatment has really done an excellent job, and our 25 year old Natuzzi leather 3 piece is looking fantas... See more



Company details

  1. #17 of 119 best companies in DIY Store

Written by the company

We specialise the the care and restoration of leather, fabric and wood items. We offer both DIY products (accompanied by expert advice) and a professional nationwide repair service. We always put the customer first and strive to offer the best care possible so if you need anything please don't hesitate to contact us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

15k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(15,071)

1,706 reviews in the last 12 months

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Rated 1 out of 5 stars

3 cans of propellant is insufficient…

3 cans of propellant is insufficient for 2 coats of colorant and then finish. And the. To be told that it’s plenty is an insult

12 August 2026
Furniture Clinic logo

Reply from Furniture Clinic

Hi Hugh,
I'm sorry you feel this way.
Our kits have been designed by our Technical Department to ensure sufficient product is supplied to carry out the work the kit is capable of doing.
I'm sorry if this was not the case for you. If you are colouring more than the 6sqm the kit is designed to cover, or have the flow rate set too high, this could account for the overuse of the propellant. As previously advised, our cans have a universal attachment, so you should be able to source some in the USA.
Kind Regards
Tammy

Rated 5 out of 5 stars

I have used a few product from this…

I have used a few product from this company. I will carry on doing so.
The leather glue is the best I have used yet. Its more manageable than other thick gloopy glues and easy to work with and is strong.
Always a speedy delivery. Never had any problems so can't comment.
Any questions are answered

17 August 2026
Rated 5 out of 5 stars

Great product

Easy to order. Great colour match - dark brown. Easy to use. Really pleased with the finish, covered a worn patch on the head rest of my leather sofa. More life left in my sofa, so now looks smarter. Would recommend.

16 August 2026
Rated 5 out of 5 stars

Delivery took 4 days not the two…

Delivery took 4 days not the two working days they state
I’d be happy to pay for delivery if they could guarantee deliver next day
Other wise their ordering and customer service were excellent
As a small business your delivery company lets you down

16 August 2026

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