Furniture Clinic Reviews 

15,071
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,761 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery and the high quality of the products, which work wonders on leather and wood. Shoppers frequently point out the helpful staff and efficient ordering processes that make projects smooth and satisfying. People note that items like the furniture kits and restorers are easy to use and yield fantastic results, making old items look brand new. However, some people mentioned delivery delays or encountering items being out of stock after payment. Some reviewers were not happy with specific items, noting unexpected damage or missing application features on sealants.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items like leather balms, stains, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent results on wooden and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently noting that parcels arrive promptly and... See more

Service

Consumers find service to be positive, highlighting great communication and professional assistance.... See more

Order

People report positive satisfaction with the order experience, highlighting that the process is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Read excellent reviews, so decided to purchase fabric protector. Communication excellent, arrived on time. Product easy to use, except trigger difficult to manage, no nasty overpowering smell. One bot... See more

Rated 5 out of 5 stars

Furniture Clinic has been around for a long time, as have I. It’s only recently that I decided to change my supplier of leather restoration products etc.. because old habits die hard. However, it be... See more

Rated 5 out of 5 stars

Always top quality products, knowledgeable staff and speedy postage. I wouldn't use any other products on my leather sofa, it looks brand new every time I use the leather care. I recently used the spr... See more

Rated 5 out of 5 stars

We watched the Youtube demo and followed the instructions The cleaner and protective cream treatment has really done an excellent job, and our 25 year old Natuzzi leather 3 piece is looking fantas... See more



Company details

  1. #17 of 119 best companies in DIY Store

Written by the company

We specialise the the care and restoration of leather, fabric and wood items. We offer both DIY products (accompanied by expert advice) and a professional nationwide repair service. We always put the customer first and strive to offer the best care possible so if you need anything please don't hesitate to contact us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

15k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(15,071)

1,706 reviews in the last 12 months

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Rated 5 out of 5 stars

This old dog has learned a new trick!…

Furniture Clinic has been around for a long time, as have I. It’s only recently that I decided to change my supplier of leather restoration products etc.. because old habits die hard. However, it became clear to me as I looked around, that FC had some really good products and I knew the quality would be consistent, unlike my previous supplier.
On top of that, the products are more reasonably priced!
A good tradesman is always open minded when it comes to learning about new products and techniques, so I find the in depth instructional element of the website really interesting and helpful too.

9 August 2026
Rated 5 out of 5 stars

Excellent product.

First time user and I am very pleased with the results. There was an ample amount of all three products, the ultraclean solution, recolouring balm and protection cream. I used it sparingly at first but then reapplied and there was plenty for a three seater sofa, two armchairs and a footstool with a plenty left over.
It's revitalised my 30 year old suite and I would recommend highly.

29 August 2026
Unprompted review
Rated 4 out of 5 stars

Slow delivery

Product was good however delivery was very slow . I could have got it next day from Amazon if I realised they stocked the product.

7 August 2026
Rated 5 out of 5 stars

I used the furniture kit

I used the furniture kit , for cleaning fabric , and it worked a treat on the arms of my heavily used armchair. I have tried different products, in the past, without success so this new product exceeded my expectations. Perfect product.

13 August 2026
Rated 1 out of 5 stars

It took the leather dye off my sofa and…

It took the leather dye off my sofa and much worse than a pen mark will cost me a lot of money to fix so upset.

6 August 2026
Furniture Clinic logo

Reply from Furniture Clinic

Hi Kathleen,
I'm sorry to heat this. Our Ink Remover is only designed for use on certain leather types. I will contact you directly to see if we can advise further.
Kind Regards
Tammy

Rated 5 out of 5 stars

Read excellent reviews

Read excellent reviews, so decided to purchase fabric protector. Communication excellent, arrived on time. Product easy to use, except trigger difficult to manage, no nasty overpowering smell. One bottle covered sofa, chair, rug, 4 cushions. So value for money. Well done team regards

12 August 2026
Rated 5 out of 5 stars

the delivery took place within one day…

the delivery took place within one day of placing the order. It was amazingly fast.

The product came with instructions which seemed daunting but on application of the the colours seem to have worked reasonably well .

31 July 2026
Rated 3 out of 5 stars

Couldn't fault the dye but the sealant…

Couldn't fault the dye but the sealant to go over it im less impressed with, it says spray on and you don't get a spray top on the bottle ,so use your own spray bottle and I did try 2 different ones but it marks the dye so I had to get a paintbrush quick to try and spread it out,after being so impressed with the dye I was shocked with the sealer not having a spray top o. The bottle what a shame

21 August 2026
Unprompted review
Furniture Clinic logo

Reply from Furniture Clinic

Hi Kathleen,
The Leather Finish in our Professional Products section is applied using an airbrush or spray gun, which is why we don't provide a trigger spray.
I'm sorry if the instructions weren't clear.
Kind regards
Tammy

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