Read excellent reviews, so decided to purchase fabric protector. Communication excellent, arrived on time. Product easy to use, except trigger difficult to manage, no nasty overpowering smell. One bot... See more
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Company details
- #17 of 119 best companies in DIY Store
Written by the company
We specialise the the care and restoration of leather, fabric and wood items. We offer both DIY products (accompanied by expert advice) and a professional nationwide repair service. We always put the customer first and strive to offer the best care possible so if you need anything please don't hesitate to contact us!
Contact info
Unit 46 Werdohl Way, DH8 6SZ, Consett, United Kingdom
- 01207279960
- enquiries@furnitureclinic.co.uk
- www.furnitureclinic.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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My tan leather couch was looking a…
My tan leather couch was looking a sorry ,looking great now easy to do and colour great, thank you.
The item was delivered in a good…
The item was delivered in a good condition in my safe place as instructed.
Everything went very well and the…
Everything went very well and the product is excellent
Great service…
I rang through my order very close to cut off point for next day delivery but it made it to my door for the following morning much appreciated as would've been short on colour to finish customer service. Customer service peeps on phone are always so helpful thank you ☺️
Pro company with great products I had…
Pro company with great products I had ink stains on my car seats, now they are all gone
Thanks again
Good service
Protective polish for laminate flooring
From ordering ,several emails came with tracking details & was delivered within a few days.A friend has applied a coat all over the newly laid bathroom floor for us&looks really good
It does what it says on the bottle!
It does what it says on the bottle!
Excellent service and quick delivery!
Excellent company
Excellent company, the product is great. High quality customer service and support.
The delivery was very fast and the information accurate.
Getting the colour right from the…
Getting the colour right from the leather sample I sent the. Very helpful
Revamping an oxblood colour chesterfield
After inheriting my grandparents beautiful chesterfield sofa I was a bit dubious about attempting this myself. I couldn't find any reviews regarding using this on an oxblood sofa, so after lots of research and number videos watched I decided on the maroon colour. I followed all the instructions to the letter and am so so pleased with the result. It didn't change the colour of the sofa but coloured the dried cracks and the whole sofa feels fresh and new again! I used their 'Leather Ultra Clean', 'Leather Recolouring Balm'in maroon and 'Leather Protection Cream'
Easy to order product which was easy to…
Easy to order product which was easy to use when received and gave a good result.
Great product and very pleased with result
I’ve ordered a variety of products over the years and have always been happy with the results. This time I tried some Leather repair paint which arrived quickly and worked a treat on an old sofa.
Great product
The instruction were clear and accurate. It was easy to mix and apply. Following the instructions that less is better.
This product is no better nor no worse…
This product is no better nor no worse than many others I’ve used. It is a little more expensive. It is advertised as 48 hours delivery. It wasn’t. On the day I was expecting it to arrive I received a text from Amazon to say it would arrive in two days.
I cannot see where to respond to Tammy’s reply so I’ve added it here:
I ordered on the 3rd August. The request to respond also stated this. On the 5th August I received a text from Amazon to say the parcel would be delivered in 2 days. That’s not 48 hour delivery.

Reply from Furniture Clinic
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