Furniture Clinic Reviews 

15,071
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,761 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery and the high quality of the products, which work wonders on leather and wood. Shoppers frequently point out the helpful staff and efficient ordering processes that make projects smooth and satisfying. People note that items like the furniture kits and restorers are easy to use and yield fantastic results, making old items look brand new. However, some people mentioned delivery delays or encountering items being out of stock after payment. Some reviewers were not happy with specific items, noting unexpected damage or missing application features on sealants.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items like leather balms, stains, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent results on wooden and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently noting that parcels arrive promptly and... See more

Service

Consumers find service to be positive, highlighting great communication and professional assistance.... See more

Order

People report positive satisfaction with the order experience, highlighting that the process is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Read excellent reviews, so decided to purchase fabric protector. Communication excellent, arrived on time. Product easy to use, except trigger difficult to manage, no nasty overpowering smell. One bot... See more

Rated 5 out of 5 stars

Furniture Clinic has been around for a long time, as have I. It’s only recently that I decided to change my supplier of leather restoration products etc.. because old habits die hard. However, it be... See more

Rated 5 out of 5 stars

Always top quality products, knowledgeable staff and speedy postage. I wouldn't use any other products on my leather sofa, it looks brand new every time I use the leather care. I recently used the spr... See more

Rated 5 out of 5 stars

We watched the Youtube demo and followed the instructions The cleaner and protective cream treatment has really done an excellent job, and our 25 year old Natuzzi leather 3 piece is looking fantas... See more



Company details

  1. #17 of 119 best companies in DIY Store

Written by the company

We specialise the the care and restoration of leather, fabric and wood items. We offer both DIY products (accompanied by expert advice) and a professional nationwide repair service. We always put the customer first and strive to offer the best care possible so if you need anything please don't hesitate to contact us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

15k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(15,071)

1,706 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good

Very good. Excellent product smells lovely, easy to apply with great results. Keeps my sofas and my handbag in good shape.
Delivery time was good too.

3 August 2026
Rated 5 out of 5 stars

Great selection of products

Great selection of products, excellent quality. Purchased a sample pack for client to choose their finish from. Really like these stains as they are water based and quick drying.

3 August 2026
Rated 5 out of 5 stars

Leather colourant

As described, excellent product slightly lighter than leather in car but I think this is due to age of leather as car is 16yrs old but it looks good and been on over a month on both front seats which had original colour missing on bolster where you entered and a few cracks with no problem's they really do look like new.

2 July 2026
Rated 5 out of 5 stars

Quality Products

I haven’t had to use my cleaning & protector set yet as my sofas are brand new, but the price was very reasonable, the delivery time was excellent and on looking inside the box, everything looks like quality products. I would definitely buy from this company in the future.

2 August 2026
Rated 5 out of 5 stars

This product does wonders for your…

This product does wonders for your composite fencing/decking. It is easy to use and continues working after it has dried. I have ordered this for the third time and use it when necessary. I use it to clean up the decking from stains, algae but also to prepare the decking for the winter. A great service provided by a great small business.

1 August 2026

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