Accurate delivery updates on the day, very helpful delivering the item to where we needed it. Very pleased with the quality of the furniture. Had an issue with a faulty part but a replacement was se... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #375 of 402 best companies in Home Furniture Shop
- #211 of 228 best companies in Bedroom furniture shop
- #176 of 188 best companies in Garden centre
- #109 of 124 best companies in Garden Furniture Shop
- #129 of 136 best companies in Kitchen supply shop
- #111 of 114 best companies in Living room shop
Written by the company
Furniture Maxi offers a great range of high quality indoor, bedroom, dining and rattan garden furniture at excellent value across the UK.
Why Choose Furniture Maxi
Written by the company

- Free Delivery
- Free Delivery UK Nationwide (exclusions may apply)
- Affordable Furniture
- We take pride that we carry pieces of lasting style that are made using the quality materials and are fashionable, practical, and most importantly - affordable.
- Quality
- We offer quality because we believe that if something is worth doing, it's worth doing well.
- Variety
- We offer choice, but we believe in something for everyone, not one size fits all.
Contact info
Ingleby House, B2 5EN, Birmingham, United Kingdom
- 020 3962 0016
- info@furnituremaxi.com
- www.furnituremaxi.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just perfect for garden
Outdoor furniture arrived as per the…
Outdoor furniture arrived as per the website picture, very happy with our purchase.
Great furniture and very good quality…
Great furniture and very good quality and price. Definitely recommend this company
Really quick delivery and great price
Really quick delivery and great price. I put it together on my own was a bit fiddly but managed in the end. Really happy
Fantastic product.
Easy ordering process
Easy ordering process, delivery was quick and had communication all the way. Instructions great all went together smoothly.
Only issue was the connector on the fire pit contacted customer services and they were helpful and understanding and sent a new connector all working. And it looks great and very comfortable worth every penny, thank you
A bit of a frustrating review
The corner chairs themselves are great—comfortable, deep, and simple to assemble. But we’re still waiting for the proper seat base for one of them. The one supplied was for a single chair, not a corner piece, and instead of accepting this, I had to rebuild the chair just to show that it doesn’t fit correctly.
The fire pit table is lovely and easy to assemble, and the fire looks fantastic in the evening.
I’d rate this 4/5, but until the correct chair base arrives, the experience remains quite frustrating.
Quick delivery
Quick delivery, we had a small issue with our purchase this was dealt with really quick by furniture max customer service with no issues at all. We had a replacement part within days. Really happy with the purchase and the aftersales.
I’m giving a 5 star for quality I had…
I’m giving a 5 star for quality I had one faulty part which got sent back still awaiting for the replacement
Good quality and quick delivery
Easy to order and good delivery communication. Furniture as described and good quality. One of the parts came damaged but replacement sent with no issues.
Good service
For the welfare of my dog
I bought the metal low base for king-size mattress so my dog doesn't have to jump from normal heights from my bed to the floor helping her legs. I'm 66 and I find it okay for me to get in and out of bed at a lower height my dog loves it.
Both boxes should have been delivered…
Both boxes should have been delivered together to prevent me having to chase
So pleased with my purchase
So pleased with my purchase. The delivery was so quick would definitely recommend the company. Quality is brilliant
I’m actually very disappointed in the…
I’m actually very disappointed in the quality of my garden furniture. The pictures and video of my corner sofa and table looked high quality rattan furniture but the actual furniture that arrived does not look like rattan but a cheap plastic looking substitute!

Reply from Furniture Maxi
Low quality for the price
So the first glass table arrived broken which was disappointing as I was hosting a family event and so didn’t have a table however furniture maxi replaced it very quickly so can’t fault their customer service.
Sofa and table set wasn’t as high quality as I expected for the price, the cushions are very thin and the glass just sits on top of the table so no sides to hold it on and the little suckers don’t do a lot! Like I say just not as much quality as I expected for the price paid but otherwise nice enough
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







