Accurate delivery updates on the day, very helpful delivering the item to where we needed it. Very pleased with the quality of the furniture. Had an issue with a faulty part but a replacement was se... See more
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Company details
- #374 of 401 best companies in Home Furniture Shop
- #211 of 229 best companies in Bedroom furniture shop
- #176 of 188 best companies in Garden centre
- #109 of 124 best companies in Garden Furniture Shop
- #129 of 136 best companies in Kitchen supply shop
- #111 of 114 best companies in Living room shop
Written by the company
Furniture Maxi offers a great range of high quality indoor, bedroom, dining and rattan garden furniture at excellent value across the UK.
Why Choose Furniture Maxi
Written by the company

- Free Delivery
- Free Delivery UK Nationwide (exclusions may apply)
- Affordable Furniture
- We take pride that we carry pieces of lasting style that are made using the quality materials and are fashionable, practical, and most importantly - affordable.
- Quality
- We offer quality because we believe that if something is worth doing, it's worth doing well.
- Variety
- We offer choice, but we believe in something for everyone, not one size fits all.
Contact info
Ingleby House, B2 5EN, Birmingham, United Kingdom
- 020 3962 0016
- info@furnituremaxi.com
- www.furnituremaxi.com
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Ordered 4 chairs
Ordered 4 chairs. 2 came one colour the other 2 a lighter colour.
Same product but different. Now trying to resolve it

Reply from Furniture Maxi
Great little kit
My furniture looks amazing and arrived…
My furniture looks amazing and arrived within delivery time and I was messaged and called to keep me up to date when it was arriving. It’s so comfy and rain cover is thick, sturdy and fits over all the furniture and can be tucked under neath too to hold it in place.
Avoid this company
Avoid this company. I ordered a garden furniture set and delivery was arranged by a courier company furdeco. On the day of delivery I was notified by the courier the order was unable to be made as only part of the order was sent. Delivery was arranged again a few days later...... And guess what. The same thing again. Not the couriers fault. Very poor service from furniture maxi and the company they work with arca living is showing permanently closed with very bad reviews when I googled it. When you contact the company to chase what's happening with the delivery issue you just get fobbed off. Never again will I shop with furniture maxi, this is the 2nd time I have ordered from them and both times had issues with delivery. Customer service are a waste of time.

Reply from Furniture Maxi
I did not receive my parcel and…
I did not receive my parcel and communication is poorly with yourself

Reply from Furniture Maxi
Quick delivery
Quick delivery, fairly straightforward to build the table and chairs with 2 people. Looks great, would highly recommend
Brilliant product
Brilliant product, brilliant price, brilliant communication and fast delivery
Positively surprised with the quality
Positively surprised with the quality, customer service and overall experience. I often ignore instagram ads when it comes to buying anything over £20 so I was very skeptical when my boyfriend wanted to buy off this website our first garden furniture. Had picked the 6 seater with the fire pit table and I’m so glad we did! It’s beautiful and the vibes in the garden are well worth it. I emailed asking for a delivery window and was provided with a 4h delivery slot 24h before. Definitely recommend!!
Berlin Aluminium Furniture
The furniture is great, and was easy enough to put together. Only issue was a mix up in delivery, but that was the logistics company and was quickly resolved.
Wonderful I can’t complain about…
Wonderful I can’t complain about anything they went above and beyond with the minute I ordered until the end fabulous delivery the best
Free and very quick delivery
Free and very quick delivery , it arrived in good condition and when I had a problem with the table top they arranged a replacement and delivered it very quickly. Would recommend the after sales service.
Great customer service, delivery and great product
Saw a product on their website randomly and decided to try it out. I first contacted them to enquire about delivery since I wanted to pick a delivery date and response was so quick!
Delivery was arranged by their provider and it was delivered as promised.
Great product (I got a Jola Velvet Foldable Sofa Bed with Pillow 1 Seater), well made and saved me from sleeping on the floor!
AVOID LIKE THE PLAGUE
Absolutely atrocious service from the outset and throughout. Ordered an office chair for my home office on 6th July. Due to be delivered on the 9th as I need it for work took the day off to await delivery nothing. Called the number and was told they couldn’t do anything over the phone. Had to email, was informed they will chase it up. Again poor communication no response. Called 4 times same response send an email generic reply they will chase it up. Another shopify scam don’t even think they have any furniture to sell and the positive reviews are most likely bots to try to get you to purchase items. Luckily I paid on my credit card so looks like I’m going to have to start a chargeback to get my funds. AVOID THESE SCAMMERS AT ALL COSTS. You will spend countless hours trying to get your funds back absolutely horrific company

Reply from Furniture Maxi
The furniture is lovely but delivery isn’t the best
The furniture looks lovely and is of really good quality. The delivery side of things was unfortunately disappointing. I didnt know when it was going to be delivered because I didn’t receive any delivery updates. Fortunately I happened to be in on the delivery day when it turned up out of the blue. The delivery person said that he would need a hand getting the two huge boxes off the back of the wagon but there was only me in the house. I made it clear that I would struggle but he insisted that there was a smaller box that I could carry. This ‘smaller box’ was taller than me and wider than me, I attempted to move it but struggled. I was shocked that I had been asked to help in the first place, surely they should be double crewed deliveries if they know there are big heavy boxes to lift and deliver. I asked him to deliver around into my garden but he said he could only take it up to the property and not enter so it had to be left on my drive way. The whole order has not arrived together and I had to wait a few more days for the delivery of the final piece to be delivered which was frustrating. I contacted them and they were quick to respond.
Really please with my table and chairs…
Really pleased with my table and chairs easy to put together, fire lit on table is amazing, great product definitely recommended
Great quality at a great price.
Great product quick delivery good price
Fabulous service amazing item xxx
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