Furniture Village - Gillingham Reviews 

2,611
TrustScore 4.5 out of 5

4.7

Will Adams Way, ME8 6BY Gillingham, GB


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Rated 5 out of 5 stars

I was sofa shopping in store in Gillingham and served by Darhys, who couldn’t do enough to ensure I had the right sofa. Shopping with a newborn was made easy and relaxed here, unlike another large sof... See more

Rated 5 out of 5 stars

I would like to commend the exceptional customer service provided by Kami, who is not only knowledgeable but also exceedingly polite and helpful. His performance merits recognition, and I believe h... See more

Rated 5 out of 5 stars

Left alone to walk around and look at different options. Once we decided on what we liked it just look a couple of questions to change design of the chairs and place the order. No pressure or rush, ac... See more

Rated 5 out of 5 stars

Great selection of sofas were on display. A warm and welcoming store. Able to walk around and have relaxed look. Darhys our sales man acknowledged us with a friendly welcome and offered us a drink whi... See more


Company details

  1. #68 of 395 best companies in Home Furniture Shop

Contact info

  • Will Adams Way, ME8 6BY, Gillingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.7

All reviews

(2,611)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a very good experience with…

Had a very good experience with furniture village. The guy called Clive has been very patient with me. I’ve changed the colour of the sofa that I ordered and then changed the sofa that I ordered and he has been smiling all the time. Very happy with my experience and he’s a very genuine kind man.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Great showroom with lots of choice

Great showroom with lots of choice
The salesman Kami was very nice, gave us advice but let us look and see what was on show on our own
Very attentive without being pushy
Knew his stuff in a good way
Great salesman

29 August 2026
Rated 5 out of 5 stars

Tom, Gillingham

Tom, Gillingham store was so helpful and informative on our recent sofa purchase we made sure we saw him when we went back to order another item.
Despite it being very busy in a bank holiday weekend, he again offered efficient, great customer service and best price.
Very happy customers. Thank you

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Paul

Paul assisted us with our purchase, without being pushy. He was professional and super helpful and friendly. He completed our sale super quickly and efficiently which helped whilst shopping with our 2 young boys :)

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Soo much choice

There is soo much to choose from it is great! We found the sofa and table and chairs we loved!
The sales consultants we all very helpful. Kami explained the differences between the sofas we were looking at and work out which would be best for us. He also assisted us when we were looking at the tables. He was awesome!Thank you!

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Furniture Village Gillingham Kent

Tom Rich sales consultant at the Gillingham Kent Store was knowledgeable about the dining room furniture we were considering buying.
He took us around store to locate individual items.
He explained purchasing options and delivery charges up front so no hidden charges.
We completed the purchase and it was a throughly pleasant experience

26 August 2026
Unprompted review

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