Amber from the Customer Service department was excellent at communication. She telephoned me to advise that the damaged chair would be replaced with a new chair and at the same time the courier wi... See more
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Great experience sales team were very helpful but not pushy - I love this Delivery were went above and beyond - thanks lads I really appreciate it Will definitely be back
Michael was very helpful and knowledgeable about the furniture we were looking at. Don't know how he had as much patience. Ordered our 2 x 2 seater sofas. Delighted with the service and the choice of... See more
Excellent service from Frances. Very knowledgeable and friendly. Could not have been any more helpful to us with the purchase of our sofa. Would recommend Furniture Village and Frances to anyone.
Company details
- #69 of 393 best companies in Home Furniture Shop
Contact info
500 Hillington Road, Hillington Park, G52, Glasgow, United Kingdom
- 0141 483 1520
4.8
Excellent
1k reviews
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It’s my first time visiting Furniture…
It’s my first time visiting Furniture Village and the customer service was exceptional. Jay was so helpful and got us everything we needed. He was really knowledgeable around the products and gave us great variety to choose from. Would certainly come back.
9 September 2026
A hassle free experience
Easy, relaxed atmosphere to browse the furniture on display.
Assistant Michael was helpful & pleasant without being overpowering or pushy.
7 September 2026
Excellent range of products
Excellent range of products. Really well laid out store. Your Representative James was brilliant.
8 September 2026
The professionalism and expertise of…
The professionalism and expertise of the friendly team from entering the store an receiving our goods
7 August 2026
Excellent customer service
Very friendly and knowledgeable sales person. Calum at the Glasgow West store gave us all the information we needed without being pushy. He remembered us from a previous visit when we initially looked at the sofa when buying dining chairs. Excellent customer service which would make us return.
6 September 2026
Furniture village is a lovely store…
Furniture village is a lovely store with a great selection of furniture all different styles and types to suit all. The staff are more than helpful and very friendly while leaving you to look around without feeling any pressure at all to buy anything. We did end up buying a beautiful dining table and chairs that we had been shopping around for and the one in furniture village was just perfect for us. The sales consultant Helen was more than helpful and answered all questions we asked without hesitation she was very friendly while still doing her job most professionaly. We would definitely return to the store again in the future. We will also be recommending family and friends to visit furniture village at somepoint soon.
6 September 2026
Unprompted review
Ask for Helen
Helen was helpful, professional and couldn’t do enough for us. Made the process simple and stress free.
6 September 2026
Unprompted review
Enjoyed shopping at the store
Enjoyed shopping at the store, assistant was so helpful
4 September 2026
The people who delivered it and built…
The people who delivered it and built it were great it wasn’t their fault that the incorrect table had been sent to me
5 September 2026
Lovely showroom
Lovely showroom, very friendly, knowledgeable salesman,James who wasn’t pushy at all. Great coffee and biscuits! Definitely buy from here again.
5 September 2026
Excellent furniture store
The friendly approach from Michael, the store ambiance, range of products and prices.
5 September 2026
The shop is very good staff dont follow…
The shop is very good staff dont follow you around all the time iff you need help you have just to ask Michael that served us was very helpful
24 August 2026
Definitely staff
A few things made my visit very good.
Variety of goods, space between displays as I am in a wheelchair.
Staff very good in not overwhelming us by staying at a distance and showing us where drinks station was.
It was a pleasure to shop. Goods not due to be delivered to October.
2 August 2026
Great service and Derek explained…
Great service and Derek explained everything with every detail covered.
3 September 2026
Very helpful
Spoke to Khadija today regarding a two seater couch that we are having problems with. Khadija was extremely helpful and very pleasant to talk to.
31 August 2026
Unprompted review
Dining table & chairs
Good choice of dining table sets plus Michael who served us was very nice and helpful ..
31 August 2026
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