Furniture Village - Ipswich Reviews 

Chris was very helpful and knowledgeable. He was attentive and funny and gave us time to alone to decide what we wanted. No pressure. Only went to look but ended up buying a beautiful dining set. Thank you so much.

Keith Shepherd was the sales man who helped us choose reclining leather chairs ,very knowledgeable and told us what was best for our needs

I had a lady called Rachel she was very polite and helpful Thank you

Keith at Furniture Village - Ipswich was extremely knowledgeable, informative and helpful.

Rachael was so friendly and helpful and nothing was too much trouble.

I had a problem with my mattress
I discussed with Lola and we come too an agreement to replace my mattress
Very pleased with the aftercare
Thank you Mr Glenn Keeley

The staff were friendly and very helpful

Went in looking for a new dining table and chairs. The salesman was very polite, helpful and not pushy. Which is always good. Excellent payment scheme available. Everything explained well and not rushed. Furniture delivered in just over a week. Deliverey guys also provided an excellent service. Assembled items with care and tidiness. Highly recommended.

Chris was fantastic throughout the process of assisting us with buying a new bed for my mum. He was welcoming, kind, and took attention to detail when my mum was explaining her health condition and the ideal bed she would like to buy and sleep on. Chris provided expert and sound advice which we took on board. Thank you for your help Chris!

Really friendly, helpful and knowledgeable staff at Furniture Village Ipswich. Gave great advice. Lovely quality sofa.

The lady in our ipswich, near warren Heath store was amazing! It was a big decision for us of which sofa to pick and she was so helpful and supportive.
The delivery guys we had were fantastic, friendly and quick.

Excellent service very helpful

Rachel was excellent from start to finish - she understood our needs and gave really sound advice and support. Ask for Rachel !

We are really pleased with the sofas we purchased and the delivery guys were fantastic. They were really efficient and helpful, and very pleasant. Excellent service!

Good services

Good service and able to get the furniture that I wanted

Having used Furniture Village a few times we have always been pleased with the helpfulness and politeness of the sales staff.

Really helpful friendly staff and gorgeous furniture

We had an extremely pleasant experience with Rachael Burrows, she was brilliant and helped us with all our questions about the chairs we wanted to buy, the delivery was good, but 1 of the stools was missing, the sales team at FV were great but the team taking care of customer servie and find our missing stool was abismal, we had to go to the store several times to get them to contact the logistics team to get our missing stool, that was poor.

Overall:
- Sales Staff: 5 Stars
- Delivery Staff: 5 Stars
- Logistic / Customer Service Team: 2 Stars

It is a pity that having such a great servcie at most levels I end up vary with any future purchases from this shop, hopefully this can be improved in the future.